How Your Mindset Can Help You Overcome a Setback

“Ryan, if you knew how this day was going to end, would you do it over again?” I asked him.

“Yeah.” He answered without missing a beat.

“Would you have any hesitation going snowboarding again after your wrist heals?” I inquired.

“Nah!” he replied. “Let’s come back for sure.”

This is an excerpt of a conversation I had with my son at age thirteen on the way to urgent care after his first attempt to snowboard. I was inspired by his lack of hesitation. And his courage. But most of all, with his mindset.

Mindset is the key to overcoming setbacks. Your mindset determines—to a large degree—whether you see the experience as a success or a failure. And the way you see the experience will have an enormous impact on whether or not you will try that experience again.

What’s the big deal if you don’t try an experience again?

Well, the problem isn’t so much the broken bone—in my son’s case—which will inevitably be accompanied by a certain amount of pain. The problem is letting the setback deprive you of a future that could bring you an immense amount of joy and satisfaction. And most people let seeming setbacks deprive them of joy and satisfaction more often than they realize.

It could be the proposals they poured their hearts into to that never really went anywhere. Or the promotions they were working toward for months that ended up going to someone else. Perhaps it was the first time they went out their comfort zones, only to feel as though they landed on their backside with nothing but broken bones to show for it.

Confusing Skill with Potential

You confuse skill with potential when you decide that you’ll never be good at something because you didn’t get it right the first time you tried it. Or the second time. Or the tenth time. Most people do not have a high degree of skill when they try something new. But doesn’t mean they don’t have an enormous amount of potential.

When you confuse skill with potential, you tell yourself a story that has you making an assessment of yourself based on a very limited amount of data. The story goes like this: “Boy, I was really bad at that. I’m just not cut out for it. I should leave it to other people who actually have talent.”

You allow it to keep you from trying something again. And trying something again is exactly what you need to do in order to gain the very skill you are having difficulty executing. So your story becomes a self-fulfilling prophecy. You miss out on the joy of ultimately mastering that skill. And so do all the people who would have benefited from what you could have accomplished if you did.

But that’ s not the only story that can get you into trouble.

Taking an Experience Personally

When you take an experience personally, you make it more about you than anything or anyone else. Your universe constricts and you become the center of it. You feel hurt and rejected, or angry and resentful. You replay events in your mind and question what you did to screw things up. You think, “if only I would have done this, or been more like that, things would have gone better.”

You become so fixated in feeling wronged or victimized that you render yourself powerless. In an effort to avoid being hurt again, you may hedge your bets, fly under the radar, try not to get your hopes up. And this act of withholding keeps you from doing the very thing that could allow you to succeed next time.

Often, setbacks have nothing to do with you as a person.

You lost a big client. Yet in retrospect, you realize the client was a huge pain in your rear end, sucking up time and energy that you could have dedicated to someone you really love to work with. And if you take it personally, you’ll keep your perfect client from seeing the very thing in you that could cinch the deal.

What If It Was Personal?

But what if it did have to do with you? What if you came on too strong? Or too meek? Or if there was something you could have done to get that promotion, keep that client, succeed with that proposal? Well, if you take it personally you may never have the courage, the confidence and the open mind it takes to solicit or receive the feedback you need and to act on it in a way that allows you to succeed next time.

There is a difference between taking things personally and learning what you could do differently next time. Taking things personally causes you to contract. And learning allows you to expand. Which will you choose?

Conclusion

My 13-year-old son reminded me of the importance of mindset in my own life.

Though it’s not likely that snowboarding will be in my future, there is a good chance that I will fall the next time I try something new. When I do, I will remember how his lack of regret and eagerness to try again kept him from an unproductive mindset.

And I will pick myself up, tend to my broken bones, and allow myself to enjoy the joy and satisfaction that comes from getting back on the slopes.

Aligning your mindset with your desired outcome is an essential and often overlooked practice – a major focus of The Real Leader’s Guide to Freedom & Flow Group Intensive. For more information, visit The Real Leader’s Guide to Freedom & Flow Group Intensive.

Implications for Real Leaders

The Real Leader Revolution is bringing to a head the need for businesses to better tap the power and potential that exists within the people who are the lifeblood of their organizations. This energy, when properly catalyzed and harnessed, will create the kind of value that earns loyal customers, increased market share and strong, sustainable profitability.

To find out more about how you can unleash this talent, energy and potential in your own organization (starting with yourself), sign up below to receive your copy of The Real Leader Revolution Manifesto as soon as it is released.

3 Fears That Keep Leaders From Playing a Bigger Game

You’ve just been promoted. The excellent work you have been recognized for has landed you a new job with expanded responsibility and significance. Perhaps you lead an organization of other talented professionals who now look to you for guidance and support. Maybe you are a leader of leaders.

The game you were playing just got bigger – and so did the playing field.

And your role has changed. What earned you this promotion will not be enough to allow you to succeed in your new role. In fact, if you continue to do what you did before, you may actually sabotage your newfound success.

You have gone from player to coach — or perhaps manager/owner. And if you jump back into the game, no one will be there to call the shots, to develop the talent, to create a strategy to advance the standing of the team, to gain the supporters and funding that will allow the team to continue to play.

Yet despite these consequences, you — like many leaders faced with similar opportunities — may have difficulty with the transition. You may have fears:

• Fear than no one can do things as well (or better)
• Fear of becoming obsolete
• Fear of failure

Let’s talk about each of these, starting with the first one…

Fear that no one can do things as well (or better)

The problem with this fear is that it is actually well-founded. Chances are, especially if you are at the top of your field, very few will be able to do the job as well as or better than you can. But that doesn’t mean you should be doing it for them — or even along with them.

And yet you will be tempted to. Especially when the stakes are high. Or when things get extremely busy and it seems like targets will not be met if you don’t jump in or take over altogether. You may hover over people, micromanaging them or smothering them with well-intentioned guidance.

But your very fear that things will fall through the cracks may well cause that which you most want to avoid. Maybe not in the short term. In the short term, you may revel in your ability to keep the balls from dropping and save the day. But as more and more begins to be added to your plate, your problem of not having people who are skilled enough to take the baton will be even greater than it was before.

Worse yet, you will have conditioned the very people you need to develop to become dependent on you and quite comfortable performing at much less than their true capacity. In the meantime, the bigger, more strategic work that you have graduated to will be piling up and fairly significant opportunities will pass you by.

Your people may well be on a pretty steep learning curve at the beginning. They won’t get everything right. And they may resist taking on the responsibilities you used to perform. But you need to transition from performer to coach.

Give them opportunities to try things out. Let them make mistakes. Then help them to learn from those mistakes and perfect their craft. And do the same for yourself in your new role.

This leads us to the second common fear that keeps leaders from playing a bigger game.

Fear of becoming obsolete

It’s not necessarily a rational fear. After all, leaders who are on the brink of playing a bigger game have plenty to do. They have a whole new role to fill. But that doesn’t stop people from worrying at some level that if they teach and empower others to do what got them accolades and attention that they will somehow lose their edge and fade into obscurity.

Often when people have performed a certain role or become masterful at a particular skill, it can become infused with their very identity. And until they have performed in their new role for awhile and become accustomed to the different kinds of activities and opportunities that it brings, they are likely to continue to identify with their old role. Which may lead them to wonder, “if I’m not that anymore, who am I?”

This ambiguity and lack of role clarity can send people back to what they know is comfortable and familiar, even when they have outgrown it. And even when going back there isn’t in their best interest (or the best interest of those they lead.)

To counteract this, it is important to fully grasp the opportunities and possibilities that playing a bigger game brings. It allows you to go from being immersed in the game with a view limited from one point on the playing field to seeing the game from several different angles. You can evaluate each player’s contribution and the way they work together.

You can change the way the game is played — and in some cases, even change the rules. But only if you free yourself up from the myriad of tasks that will always be there beckoning you to come back into the operational and out of the strategic. And the lure of the old role becomes even more enticing when you factor in the next fear that keeps many leaders from playing a bigger game.

Fear of failure 

When you go from executing the plays to determining what those plays should be, you enter unchartered territory. First off, it is likely something you won’t have a lot of experience doing. And when you don’t have a lot of experience doing something, it is uncomfortable.

You may not be very good at it in the beginning. It will be messy. You will second-guess yourself. And you will likely miss being able to do your work with the same level of confidence and ease that you did before.

It will feel a lot like going from being a senior to becoming a freshman again.

Second, the very nature of being a strategic player will require you to navigate through uncertainty and ambiguity. You will be called on to blaze a trail where none previously existed. While this can be incredibly exciting and invigorating, it can also be somewhat daunting and stressful.

And when the pressure gets high, you may find it incredibly tempting to get sucked back into doing things you shouldn’t be doing anymore. Things you can check off your list and feel a sense of accomplishment from. Things that restore your confidence and give you the illusion of being in control. Things that would be better delegated to others. Or not done at all.

So when that happens, you need to remind yourself that whatever you did that allowed you to rise to new heights wasn’t likely something that always came easily to you. You had to start somewhere and struggle in the beginning before you began to gain competence and confidence. But you stuck with it and gradually got better and better. And you can do that again now.

Leadership is about “going before” others. Your new promotion will require that you wade through your fear, your discomfort, your resistance and your uncertainty to find within you the core of your true potential and act from it. And as you do so, by your very example, you will lead others to grow, expand, push their limits and play a bigger game as well.

Playing a bigger game often brings pressure and anxiety. But it doesn’t have to. You can make a bigger impact without running yourself ragged – and enjoy the process along the way. The Real Leader’s Guide to Freedom & Flow Group Intensive will show you how. Though the spring program is now full, you can get on the waiting list for priority access to the fall program, kicking off in September. For more information, visit The Real Leader’s Guide to Freedom & Flow Group Intensive.

Combating Fear With…Martial Arts?

Though I have been studying and reflecting on the process of working through fear for the better part of my life, my learning came to a head when I was thrown into an environment that provoked a whole spectrum of fear and anxiety. As a martial artist, after learning and practicing basic blocks, kicks, and punches, the time came to take it up a notch and begin to spar.

What does sparring have to do with your life?

What I have learned over the years as I have continued to develop my skill in this area is that sparring is metaphorical for just about any challenge you could possibly be faced with that evokes fear — making a presentation (or any kind of performance), pitching a proposal, going to a job interview, or speaking your mind, just to name a few.

These situations lead you to question whether you have what it takes.

And no matter what the challenge is, there is something at stake — your status, your security, your reputation, your comfort, your pride. However, there is one differentiating factor: with sparring there is a pretty high likelihood that you will get punched in the nose. Literally.

While many lessons come from having positive experiences, much of what I learned about working with fear came through trial and error — a lot of error.

My first error allowed me to learn about focus.

Focus is determined by what you allow to occupy your mind.

When I first started sparring, my focus was on getting it over with. I was fairly preoccupied with a feeling of inadequacy that led me to temporarily forget much of what I had learned over the previous years. Rather than trusting in what I had the ability to do, I became preoccupied by what I did not want to happen — getting hit.

And as a result, I got hit. Hard.

Then, I didn’t want to spar again for a really long time. I took myself out of the game. I allowed the fear to stop me. And my training stagnated. Until the pain of stagnation became greater than the pain of the physical blow.

When I got myself back in the game, my mind shifted from retreat to advance.

Instead of fixating on what I didn’t want, I zeroed in on what I did want. It wasn’t about not getting hit. It was about pushing through the fear. It was about applying what I had learned. It was about having more faith in what I did know than what I didn’t. And it was proving to myself that I had it in me to rise above the challenge.

I threw more punches. I closed the gaps. I began to bob and weave. I learned how to lure my opponent in so I had him right where I wanted him.

But what does that have to do with facing fear off the sparring mat?

Everything. No matter what you do, you have the choice to focus either on what you are moving toward or what you are moving away from. When you are fixated on what you want to avoid, you will hedge your bets. You won’t go all out. You’ll watch the clock. And you won’t really be engaged. You’ll cheat yourself out of the joy of the experience.

When you move toward something, you marshal the forces of desire. You ignite passion. You make what you want more important than what you fear. And this gives you the fuel to do what you really want to do — in spite of the fear.

The second tool for moving out of the grip of fear is presence.

Fear has you consumed with worrying about the future or fixated on something from the past. It keeps you in your head and prevents you from being immersed in what is happening right in front of you.

When I would try to remember a technique or think too much about how to properly execute anything, I’d miss what was happening and get hit. I had no real concept of what was happening, what was coming at me, or what I needed to do to deflect it. I felt as though I was in a blender, at the mercy of the blades and centrifugal force.

Ironically, being in my head kept me in a state of panic that kept me from thinking clearly. In fact, I became so gripped with panic that I forgot to breathe and ended up exhausting myself almost immediately.

In non-sparring environments, being in your head costs you opportunities.

When you are giving a presentation and are so intent on what you prepared that you fail to see that your audience is confused, or bored or irritated, you risk losing them. In a sales setting, being determined to stick to your pitch when your customer has questions that you didn’t plan on can keep you from making the sale.

The irony is that not deviating from what you planned because you are consumed by fear keeps you from being present and often ends up leading to that which you are most afraid of. The antidote? Let go of your preconceived ideas and hold your plans loosely so that you can be present.

When you get out of your head and become present, things slow down.

When I immersed myself in what was happening in front of me while sparring, I realized that every time my opponent would throw a punch he left himself wide open. Rather than worrying about getting hit, I began to look for vulnerabilities. And I learned that I could get him to raise his hands to his face if I threw a few high punches, which would allow me to land a couple low ones while he wasn’t expecting it.

I went from jumping around like a cricket without breathing to moving more deliberately and strategically and conserving my energy. Instead of allowing my opponent to back me into a corner, I learned to pivot and use his own force against him.

In any situation, being present leads to better connections and higher performance.

You will take in more information. You will breathe more deeply, get more oxygen to your brain and access higher creativity. You’ll be more likely to make whoever you are talking to feel more important, because you’ll be more focused on him and not yourself. You’ll think more quickly on your feet and come up with better solutions on the fly.

These insights led me to realize that often what is more important than preparation is practice, which brings us to the third tool: desensitization.

The more you expose yourself to what you fear, the less impact the fear has.

Fear never really goes away. It is a human emotion that is wired into our DNA. While we can’t change the fact that it will be ever present, we can diminish the effect it has on our performance. What allows the fear to diminish, is repeatedly being in the presence of what you fear and realizing that you will be okay.

The first time I got punched in the nose, it was horrible. And though I went to great lengths to keep it from happening again, it did. And when it did, I realized that the memory of it was far worse than the reality.

The more I sparred, the more I began to become confident in my ability to prevent it from happening. And the less my fear kept me from doing what I needed to do.

Many altercations and escalations are the product of untamed fear.

The importance of learning to spar is to develop within the martial artist the confidence to handle a physical fight if necessary — in order to prevent a conflict from escalating to the point that requires any force at all.

And the implication for each of us is that becoming confident in the face of fear allows us to rise to any challenge or opportunity with grace, wisdom and victory. In so doing, we inspire others to follow our lead.

Eleanor Roosevelt urged “Do one thing every day that scares you.” 

What would that be for you? Chances are it is connected to something you really want for yourself. As you focus on what you’re moving toward, stay fully engaged in the game and the joy of playing it, and have the courage to repeatedly put yourself in the presence of your fear, the words of Henry Ford will ring true for you as well:

“One of the greatest discoveries a man makes, one of his great surprises, is to find he can do what he was afraid he couldn’t.”

Staying fully engaged without succumbing to fear, pressure and overwhelm can be tricky. The Real Leader’s Guide to Freedom & Flow Group Intensive will give you approaches and methodologies that help you rise to the occasion and not only get better results, but also enjoy yourself in the process. Though the spring program is now full, you can get on the waiting list for priority access to the fall program, kicking off in September. For more information, visit The Real Leader’s Guide to Freedom & Flow Group Intensive.

Moving Toward Mastery: 4 Tips for Overcoming the Beginner’s Dilemma

“Every master was once a disaster.”

I am all too familiar with that awkward, humbling stage that comes with learning something new – when you want to run with the stallions but feel more like a donkey. It’s a universal phenomenon, really. Ralph Waldo Emerson reminds us that, “Every artist was once an amateur.”

We can all learn a lot about our paths to proficiency by looking at the ways in which we have mastered things over the course of our lives – whether it is how to drive a car, play our favorite sport, or take up a new hobby. Upon reflection, I realized how I can transfer my learnings from one arena to the other.

(1) There is power in persistent practice.

Sometimes my yoga instructor demonstrates a pose that evokes a “you’ve got to be kidding” response from me. I always give it a try, and usually the first time I do I look a lot like I feel – completely inept. She managed to work one of those dreaded poses in for several weeks. But I gave it a shot every time, and I have to say it gradually became less awkward. Before too long I was actually able to hold the pose – even if only for a few seconds. And I realized the more I practiced, the better I would get and the easier and more fun it would become.

Isn’t that like life, though? Every day there are things you can sail through and there are those things that require practice and patience before you can feel even the least bit effective. But if you keep at it, one day you will surprise yourself with how far you have come. And everything that led up to that point will be worth it.

(2) Learn from and admire others, but don’t compare yourself to them.

As a novice, you watch people perform so that you can see how things are done. And even as you gain skill, you can still learn a lot from others’ examples. But the minute you begin to compare yourself, you will lose your focus and dilute your effectiveness. This is true regardless of whether comparing yourself to others makes you feel inferior or superior.

When we gauge how well we are doing by comparing ourselves to others, the energy and focus that is required to perform effectively becomes scattered. And if you do not believe you can do something, you will inevitably prove yourself right. On the other end of the spectrum, when you believe you are outperforming others and become a little too smug, your confidence can turn into arrogance, which shifts your focus from what you are doing to how others are perceiving you. And anything that is more focused on appearances than substance lacks foundation and eventually crumbles.

The best of the best gain their confidence from within – as a product of their effort, focus, and the results that come with effort and focus. They don’t need to compare themselves to other to know that they are good – or to learn that they can get even better.

(3) Lighten up and have some fun.

When we get all balled up in knots trying to make things perfect and avoiding every possible misstep, we risk becoming stagnant and playing small. Getting too attached to the results leads us to stiffen up and become consumed with needing things to happen in the exact way we want them to. Without flexibility, we lose our ability to bend and make the necessary course corrections that allow us to ultimately excel. If you ever look at the top performers in any industry, sport, or artistic endeavor you will notice that accompanying their intensity is an ability to relax into their game in such a way that it appears easy and natural. The ability to play at work is another mark of the master.

(4) Replenish yourself regularly.

In our frenetic lives, it is easy to forget about the importance of pausing every once in awhile to make the most of our experiences – whether by giving ourselves a needed break, or simply taking a moment to assess where we are going, to what degree we are still on course, and what, if any, course corrections are necessary. Being willing to invest our precious time into replenishing ourselves in this way pays handsome dividends – and sometimes the times we think we can’t afford to slow down are in fact the times we cannot afford not to.

The speed and effectiveness with which we move toward mastery is a direct result of the way in which we approach our challenges and opportunities. The Real Leader’s Guide to Freedom & Flow Group Intensive is a program designed to help you make a bigger impact while enjoying the process, both on and off the job. Though the spring program is now full, you can get on the waiting list for priority access to the fall program, kicking off in September. For more information, visit The Real Leader’s Guide to Freedom & Flow Group Intensive.

Suffering a Setback? Use it as a Springboard

“The spirit, the will to win, and the will to excel are the things that endure. These qualities are so much more important than the events that occur.” ~ Vince Lombardi

Winston Churchill once said, “Success is not final and failure is not fatal – it is the courage to continue that counts.” Thomas Edison offered, “Many of life’s failures are people who did not realize how close they were to success when they gave up.”

Their words lead me to contemplate the very meaning of the words “success” and “failure.” Perhaps they are nothing more than labels we use for experiences that could very well be vital stepping stones. Both words are loaded with judgment that compels us to move closer to one and further from the other. But what if they are simply two sides of the same coin?

Consider the following events in each of these people’s lives:

• It’s been said that Abraham Lincoln failed in business twice, had a nervous breakdown, and was defeated in eight elections.

• Walt Disney was fired by a newspaper editor who thought he lacked creative ideas.

• When he was young, Thomas Edison was told by his teacher that he was too stupid to learn anything.

• Soichiro Honda, the founder of Honda, was turned down by Toyota for an engineering job.

• Before becoming a successful actor, John Wayne was rejected by the US Naval Academy.

• Lucille Ball was dismissed from drama school with a note that read “Wasting her time… she’s too shy to put her best foot forward.”

• Steven Spielberg unsuccessfully applied to film school three separate times.

• Michael Jordan was cut from his high school basketball team.

• Baseball legend Babe Ruth struck out 1,330 times.

• The first novel of best-selling novelist John Grisham was rejected by 16 agents and 12 publishing houses.

• Before going on to sell millions of copies in 27 languages, Robert M. Pirsig’s book Zen and the Art of Motorcycle Maintenance was rejected by 121 publishers.

• Deca recording company turned down the Beatles, with the reason “We don’t like their sound, and guitar music is on its way out.”

This list could continue for pages. What these people have in common is that they didn’t let labels like “success” and “failure” define them. They didn’t allow the events in their lives (or their thoughts and judgments about them) to get in the way of their dreams or what they knew they were capable of. And their courage, perseverance and determination benefitted not only themselves, but countless others – many of whom came generations later.

Another of my favorite quotes is from a woman named Susan Taylor who said, “Seeds of faith are always within us; sometimes it takes a crisis to nourish and encourage their growth.” Using this same wisdom, perhaps what some call “failure” is actually a catalyst – or even a prerequisite – for what others call “success.”

What’s happening in your life right now? What if it is the very experience you need to get where you most want to go?

If you are interested in more tips for transforming your setbacks to springboards, I encourage you to check out The Real Leader’s Guide to Freedom & Flow Group Intensive, an exclusive twelve-week group mastermind/coaching program/online training course kicking off the week of March 20. The program is a blend of online leadership development, small group mastermind, and one-on-one coaching, and is limited to eight people. Sign up today!

Why Losing Your Passion for Work is a Bigger Problem Than You Might Think

Has work become a bit of a grind?

You might tell yourself that work isn’t supposed to be fun – that’s why they call it work. But when you spend the majority of your waking hours just getting through the day or counting down to the weekend, you have a bigger problem than you might think.

Most of us don’t start our professions that way, but over the years disappointment, frustration and pressure can lead to disillusionment, disengagement, and burnout. Lack of passion and joy on the job will hit you hard in three major areas:

1. Personally
2. Professionally
3. Organizationally

Let’s take a look at how work becoming a grind affects you personally.

You might think that as long as you can enjoy yourself after five (or six, or seven) and on the weekends, you will be just fine. But when you spend the better part of your day on a kind of autopilot, feeling like you’d rather be somewhere else, it’s hard to keep that negativity from spilling over to the rest of your life.

You may find yourself irritable, preoccupied, exhausted or just brain dead.

And whether you know it or not, that infringes on your ability to fully enjoy the things, experiences, and people in your personal life that you hold most precious.

You may even have a decent paycheck and enjoy a position of influence and status in your organization. But when the work you spend more of your waking hours doing is a continual grind, it’s easy to begin feeling as though life itself lacks meaning and fulfillment.

Perhaps you’ve made the decision (consciously or unconsciously) to put your personal happiness on the backburner in the name of your professional success and upward mobility.

Well, unfortunately lack of passion and joy on the job has a negative impact on your professional effectiveness as well. Let’s take a closer look at that.

Productivity

 You can try all you want, but when you are exhausted and overwhelmed you will work very long days spinning your wheels without getting a whole lot done. You may think you just don’t have enough time to finish everything on your plate. And while it is true that time is finite, your real problem is lack of energy.

Creativity and Problem Solving

Lack of energy makes everything take far longer than it should. It blocks you from accessing your creativity, leads you to unnecessarily complicate things, and pushes the solutions to your problems just out of reach. All of this will contribute to a feeling of being unable to get important things done, which will cause you to work longer hours and become even more exhausted.

Influence

If your job requires you to have even the slightest degree of influence over others, consider this: getting someone excited about doing something is largely a matter of sharing your enthusiasm. But enthusiasm isn’t something that is easily feigned. And when you try to fake it, you will come across as being disingenuous, which will keep others from trusting you.

It’s exceedingly difficult to get anyone — whether they are your coworkers, your direct reports, or your customers — to become excited about something you can’t muster up the passion for yourself. And while we’re on the subject of coworkers, direct reports, and customers, let’s talk about the impact lack of passion and joy on the job has organizationally.

If you are a leader of others — whether you know it or not — you are setting the tone for the entire organization.

If you are not feeling emotionally committed, passionate, enthusiastic and connected to your work and the people you partner with to do it, chances are the people you lead will not be feeling it either.

Employee Engagement

Research indicates that as much as 70% of U.S. workers are not engaged. That translates into people who are physically present on the job, but not emotionally or mentally all there. When people are disengaged they go through the motions, doing as little as possible to fly under the radar.

The Cost of Complacency

This complacency causes all kinds of problems, including low quality products and services, plummeting productivity, low creativity and innovation, strained customer relationships, intra and interdepartmental conflict, absenteeism, high turnover, and ultimately low profitability. It does little to attract key talent, and certainly does not contribute to having a competitive advantage in the marketplace.

What does that have to do with you?

Engaged employees are people who feel part of something bigger than themselves — an organization with a shared purpose that has meaning to them. And they want to work for a boss who is turned on and tuned in to the organization and them as people.

If you have no passion or joy for your own work, you will be hard pressed to inspire it in others. In fact, you could end up unwittingly sucking the joy from those who already are engaged, and/or driving them to look for work elsewhere.

In Summary

Losing your passion and joy at work has significant implications for you on three different levels:

(1) Personally. You just can’t turn it on and off like a light switch. If you are feeling a lack of passion and joy at work, chances are good it will translate into your personal life, like a dark cloud that follows you around despite your insistence that you can shoe it away. You deserve more out of life than that.

(2) Professionally. The overwhelm, frustration, and exhaustion you feel is likely keeping you from performing at your best. While you may be working very long hours, your problem is not lack of time but rather lack of energy. Lack of energy is accompanied by lack of creativity, problem solving and influence. Energy comes with passion and joy. And when passion and joy are lacking, your performance will be lacking too.

(3) Organizationally. Just as passion and joy can be contagious, so too is the lack of it. A leader’s lack of passion and joy gets translated into disengagement, both for the leader, and the followers. Disengagement negatively impacts productivity, innovation, customer satisfaction, employee recruitment and retention — and ultimately profitability.

So if you feel like work has become a grind — but not a problem you have the luxury to address right now, think again. It may well be that you can’t afford not to. Rejuvenating your passion and joy on the job is easier than you think. And it doesn’t necessarily mean that you have to find another job.

Consider making reigniting your passion at work a priority.

And if you are interested in receiving some support and guidance, I encourage you to check out The Real Leader’s Guide to Freedom and Flow Group Intensive, an exclusive twelve-week small group mastermind/coaching program/online training course kicking off on March 20. Sign up before March 10 and receive a 15% early bird discount!

How to Overcome the Fallacy of Failure

“What great thing would you attempt if you knew you could not fail?”

~ Robert H. Schuller

I love the above quote because it inspires me to think big.

I often make lists of all the things that I’ve dreamt of creating or being a part of. I encourage my clients to do it too. But when I begin to contemplate actually doing the things on those lists, the concept of failure often creeps in and makes its presence known with a long, dark shadow.

It’s easy to shoot for the moon until the prospect of crashing to the ground enters the picture.

We can dream and scheme all we want, but making our dreams real requires us to act. And doing so brings us nose to nose with what is likely our most formidable opponent: fear of failure.

Failure means different things to different people.

But I think the most fear-provoking thing about the idea of failure that it leads to pain—pain of rejection, embarrassment, loss, financial ruin—not to mention its actual physical variations. The interesting thing about pain is that—thankfully—it is usually finite. It comes and it goes. And though we may not always have any control over whether we experience it, we do seem to have some say in how long it lasts and how uncomfortable it gets.

When I used get immunizations as a kid, I remember getting all worked up…

…before the needle even came close to my skin. And I’ve watched my kids do the same thing—even screaming or howling before contact was actually made. But seconds later, the injections are done before the kids even realize it. They left the exam table and went onto other things without delay—except maybe when one of them needed a little more sympathy and dwelled on the puncture or the blood on the bandage—prolonging the unpleasant experience and making it into something far more painful than it really needed to be.

I think we do the same thing when we anticipate the pain of what we consider to be “failure”. 

Our minds have a way of making it far more ominous than it ever is in reality. And if we happen to find ourselves experiencing it, we can also fall into the trap of unwittingly making it more uncomfortable than it needs to be. But we can also use resilience and determination to bounce back and focus on something that will help us move forward in spite of an otherwise unpleasant experience.

I prefer a slight variation of that opening quote that goes like this:

“What great thing would you attempt if you knew there was no such thing as failure?”

Because it really comes down to what your experience—regardless of the way it turns out—has given you, rather than cost you.  People who have accomplished extraordinary things in their lives are the first to tell you that they have had more than their share of what many refer to as “failure”. And many will tell you those experiences were, in fact, prerequisites for their success. What differentiates them from those who allowed “failure” to defeat them is that they got back up, figured out what they could learn, and moved forward, equipped with a new awareness, a new understanding, and renewed commitment to their greatest dreams and visions.

I think we all need a shot from time to time.

A shot of humility, compassion, and humor. A shot that will only serve to make us stronger, more determined, and far more resilient than we were before.

What great thing can YOU achieve today, knowing that you simply cannot fail?

Are you interested in more strategies for overcoming the fallacy of failure and strengthening your courage, resiliency, and momentum toward achieving your visions and aspirations? Stay tuned for more information on my upcoming online course and group intensive, The Real Leader’s Guide to Freedom and Flow, or click here to get on the waiting list and get first priority (with no obligation) at the limited spots that will soon be available.

How to Create Moments of Meaning (Even in the Midst of Mania)

“You ready for the holidays?”

It’s a question people often ask each other this time of year. I don’t know if I’m ever ready – from the standpoint of having all the boxes checked, anyway.

I know there are people out there – you may be one of them – who finished their holiday shopping weeks ago, had their houses beautifully decorated on or before Thanksgiving day, and seem to find the time to send handmade cards to everyone they know. I have secretly dreamt of being one of those people, and maybe someday I will be.

I tend to identify more with those still scurrying around at the last minute. You know, the ones dashing to the mall on Christmas eve for that one last present they forgot about and return home to feverishly wrap gifts before people come over – all the while swearing that next year will be different.

What I really long for is to simply enjoy every aspect of the holidays.

It is a season of giving, sharing, and celebrating something bigger than ourselves. It brings us together and transforms our everyday lives into something sacred.

And this opportunity is always available to us.

With every gift we buy or wrap, every card we send, or every decoration we hang, we have the ability to infuse it with presence – our ability to be truly engaged not only with whatever it is we are doing, but with the bigger reason of WHY we are doing it – even if we get a late start.

Perhaps the ideal is not in being able to do more things sooner, but to put more of ourselves into the things we are able to do now despite whatever circumstances we find ourselves in.

When people pour their hearts into whatever they are doing, you can feel it. 

The cards that arrive in our mailbox that have been perfunctorily generated don’t seem to move us as much as those people have taken the time to hand write something on – even if it is just our name. Likewise, the gifts that had some element of thought in them often end up meaning more to us than those someone spent a lot of money on. The true spirit of giving is more about the spirit than the gift itself.

And the spirit of giving and celebration doesn’t have to end in December.

We have the ability to enrich every moment of our lives with it. Albert Camus once said, “Real generosity toward the future lies in giving all to the present.” That means forgetting about all our preoccupations and busyness and being right here, right now – truly engaged in the purpose of whatever it is we are doing and deeply connected to whoever we are with.

In business and in life, this practice separates the most truly prosperous and successful people from all the rest. They have a knack for making others feel valued and for infusing meaning into whatever it is they do or invite others to do. They spend their time doing what is most important and pour their hearts and souls into it. As a result, they are living examples of whatever they believe most strongly in.

Perhaps this is the true art of giving, living, and leading – one that transcends holidays and spills over into our every day lives.

It’s never too late to start bringing more presence and engagement into your life amidst the frenzy of a crazy schedule and ongoing demands, despite the time of year. Stay tuned for more information on my upcoming online course and group intensive, The Real Leader’s Guide to Freedom and Flow, or click here to get on the waiting list and get first priority (with no obligation) at the limited spots that will soon be available.

Wishing you and yours a beautiful and blessed holiday!

Why Believing Is Seeing – Regardless Of Proof

One day when my kids were younger, they had a play date with some friends. I heard one of them telling the other that Santa Claus wasn’t real. My son, who was eight years old at the time, vehemently defended the jolly old man, with elaborate explanations of why something not easily proven was worth believing in anyway.

It reminded me of my own childhood.

I had to laugh, as I flashed back to one of my own experiences with a little girl in my neighborhood who made fun of me for believing that a fat man in a red coat actually came down my chimney every year. I was so mad that, when she wasn’t looking, I broke all her crayons and put them back in the box (and spent the rest of the holiday season worrying that I had just put myself on the naughty list).

I have since learned that it is okay if everyone doesn’t believe what I do.

And if he hasn’t already, my son will learn that too. But he is the one who taught me something that day. I was buoyed by his unwavering belief and faith in something he’s never really seen and inspired by his example.

I can’t help but believe that those who trust in something magical will experience that magic in ways the skeptics will not. And I think the same is true in life.

There will always be someone around to tell us what cannot be done.

And there will also always be people who, upon being so told, will do it anyway. Their faith, determination, and belief in something they have yet to see will allow them to persevere until their dreams become reality.

One of my favorite authors on personal and spiritual growth, Alan Cohen, once said “You do not need to get others to believe in your truth. You just need to live it.”

Trust, faith, and perseverance go a long way.

In a world where much is uncertain and the old success formulas no longer seem to work, I believe it is more important than ever to trust in what we know to be true in hearts, even if our minds cannot figure it all out. It may go against what we have been conditioned to believe, see, and do – but perhaps this makes it even more important.

To bust out of old paradigms that keep us from realizing our greatness, perhaps we need to stop questioning what is possible and start challenging our limits instead. As we do, we will begin to make manifest that which we previously only dreamed was possible and, through our example, show others the way to rise.

Believing what we want to see is especially important when creating our future. But it is only one component of a vital process I’ll be covering in my upcoming online course and group intensive, The Real Leader’s Guide to Freedom and Flow. Stay tuned for more information or click here to get on the waiting list and get first priority (with no obligation) at the limited spots that will soon be available.

How To Leverage Life’s Little Roadblocks

There is major construction underway at the end of my street on into the main road that leads in and out of our neighborhood.  It is blocking our normal traffic route to everything and has tripled the drive time to places I frequent every day, like my office, my kids’ school and the grocery store.  If I forget about the blockages on my way home, I have to double back to the alternate route and it takes even longer.   It’s throwing a huge monkey wrench in my daily routine and provoking an unbelievable amount of frustration and irritation.

I’m not the only one that has been twisted into a knot about it.  We live one house down from the construction, where orange and white barricades frame a giant “Road Closed” sign.  Every day I see angry people speeding to the end of our street, only to use our driveway to turn around.  I can almost hear the expletives flying out of their mouths.  Though I’m not a lip reader, I’m pretty sure they are some of the same words I’ve used upon encountering those barricades.

To make things worse, because of this construction our water has been turned off for hours at a time, and though there is warning from the city on when it is going to happen, I invariably forget until after I’ve rubbed a few squirts of liquid soap all over my hands and then realize I have nothing to rinse with.  My groans are drowned out by giant clangs, bangs and booms and the beeping of trucks that may as well be backing through our living room window.

But even at the height of my aggravation a part of me has become amused by the degree to which I’ve allowed myself to become frustrated, grouchy and resentful over something that just is what it is.  This calmer, wiser part of me knows that getting so incredibly irritated isn’t helping anything, least of all me.  And I’m certain that in that state, I’m not improving the quality of anyone else’s day either.

I even found myself calling the 24 hour information line one day when the signs and barricades were still up even though the road appeared to be temporarily unobstructed.  When the guy on the other end of the line answered, I knew by his tone that he had been inundated with calls just like mine.  Nonetheless, he was kind and understanding and did everything he could to keep me calm and provide as much information as possible on the project.  I realized this man was simply doing his job.  And that there was no good reason to take my frustration out on him.

How often do you experience roadblocks in your life?

It often seems just when we have things figured out and going the way we want them to, life throws us a curve that yanks us out of autopilot and requires us to find a new way of operating.  It’s so unsettling.  The old moves don’t work anymore.  Yet we haven’t quite become accustomed to the new way of doing things (or even found the way for that matter.)

We want things to happen the way WE want them to.  We like to be the ones to call the shots, and to have some level of predictability and routine.  I’ve often noticed that even people who claim to love change, don’t love it so much when they are not the ones initiating it.

But if moaning and groaning about it isn’t the answer, what is?  How can you navigate life’s little barricades and construction zones with more grace and less stress?  How do you redirect the energy that would have gone into complaining into something more constructive?

The answer came to me the other day in my karate class.  We were practicing sparring, which those of you who frequent my blog know I’ve had my challenges with (and learned quite a few lessons from).  Up to this point, sparring hasn’t been something I would choose to practice if given the option.  But it is an important part of the martial arts, because it allows students to begin to see how the basic techniques they’ve learned are actually applied.  It provides an opportunity to transcend mechanics and practice artfulness.  And it also sheds some light on how we can do the same in our everyday lives.

When you are in the middle of a sparring match, you can’t just stand there while fists and feet are flying at you.  And you can’t tell the person you’re sparring with to wait until you are ready or which arm or leg to throw their punch or kick with or where to aim it.  You can’t plan in advance how you will defend yourself because you just can’t anticipate what is about to happen in a way that would lend itself to planning.

You have to be in the moment.

You have to make the most of every opportunity.

And you have to get out of your head in order to know what to do next.

Once you do that, you begin to see openings and opportunities instead of obstacles and threats.  You find that you actually know more than you think you do, and a new awareness begins to emerge – one that allows you to think creatively and act with greater intent and impact.  You move more fluidly and learn to trust and rely on yourself.

I haven’t actually gotten to the point where I can consistently do all that just yet, but I know I will if I just keep practicing.  Which brings me back to the inconvenience of my little construction zone…  While I’m still not thrilled about the idea of being forced to travel new roads instead of relying on the ones that have always gotten me where I need to go, I have begun to appreciate that little inconveniences such as these also bring gifts.

They give us the very practice we need get out of our heads and learn to look at things in new ways, make new connections, and creatively find and act on opportunities in the midst of our challenges.  They also help us develop patience and exercise it in a way that allows us to remain calm and centered in the midst of chaos – and the next curve ball life will inevitably throw at us.