When my daughter was eleven years old, she handed me a piece of paper one Friday afternoon. Across the top of the page written in hot pink were the words “Why You Should Let Me Have a Friend Over Tonight.”
Beneath the heading, in various bright colors adorned with hearts and smiley faces were five or six bullet points meticulously printed with the most perfect of penmanship. One of them said “I’ll share my super sour gummy worms with you,” and another promised “we will only make a little mess.”
While I was impressed with my daughter’s effort and artistic flair, I made a mental note that at some point I ought to help her with her negotiating skills. I winced as I recalled the last time I tried one of her super sour gummy worms, whose pungent flavor immediately led me to regret the decision as soon as I put it in my mouth — and then again hours later when most of it was still stuck to my teeth.
You wouldn’t expect a senior executive to have the same errors in judgment in an attempt at persuasion. And yet, often even the most professional of people make similar blunders. Today I’ll cover three of the most common mistakes people make in their attempts to influence others:
(1) Making invalid assumptions about what people value
(2) Overlooking the importance of objections
(3) Talking more than listening
Let’s talk about making invalid assumptions about what people value.
This was my lovely daughter’s critical error. While her offer to share super sour gummy worms may have been very compelling to her thirteen year old brother, it was actually rather repulsive to me. In her precious little mind, everyone loves those squishy sweet treats. It never occurred to her that wasn’t universally true.
And professional people often make this mistake as well. Not with gummy worms, but with questions of value.
One of my clients, Jan, learned the importance of checking her assumptions after pitching a proposal to senior executives with the argument that her program would allow employee satisfaction and morale to increase, leading to a happier workplace and less interdepartmental conflict.
While these were certainly attributes of a program she worked very hard to develop — and benefits that were quite meaningful to her — her audience was far more interested in financial gain than employee satisfaction.
Did she have to completely revamp her program to get their support? Absolutely not. She simply needed to amend her case to show the return on investment her program would generate after factoring in lower absenteeism and turnover rates, increased productivity, and reduced waste.
“Treat everyone the way you want to be treated,” we are taught from an early age. But unfortunately, not everyone values the same things. A better adage might be, “find out what is most important to the people around you and make an effort to respect their preferences.”
Unfortunately, understanding what people value isn’t always enough to cinch the deal — even when it appears that you have agreement. Let’s move on to the next most common mistake, overlooking the importance of objections.
Why is it important to surface objections?
Things are moving along well. You see heads nodding. It seems you are gaining the support of most the people sitting around the table. Wouldn’t surfacing objections at this point throw a monkey wrench in the works? Why allow people who are already with you to be swayed by people who have dissenting opinions?
The problem with those head nods is that you don’t really know exactly what people are agreeing with. They might be on the same page when it comes to the way you described the problem that needs to be solved. But not necessarily on board with your solution.
They may agree with part of your solution, but not all of it. They may be nodding their heads because their peers are doing that, and they feel compelled to follow suit.
The problem with partial agreement is that it usually only gets you part of the way there.
That may not be the case if all you are negotiating for is a onetime event — as in the case of my daughter. But more often than not, what executives really need is ongoing support and commitment. Sure, they want to get their program funded, their product launched, or their order filled.
But in order to have lasting success, they need champions within the organization, people who are committed to their projects, and customers that will continue to place more orders. And that takes more than a simple head nod or even a signed contract.
Partial agreement falls apart when things get difficult. People don’t follow through. Your calls stop being returned. Your funding gets pulled. And you are left scratching your head wondering what happened.
Those people who aren’t nodding their heads in agreement could be worth their weight in gold. But only if you get them to talk.
This leads us to the third mistake many executives make in their attempts to influence others: talking more than listening. Anytime people are being pitched with a proposal, a call to action, a request for support or funds or business, there will be concerns and skepticism.
Often these reservations don’t get voiced. Instead, people adopt a “wait and see attitude.” But the questions rattling around at the back of their minds may very well be valid — and if you knew what they were, you could take steps to address them and sidestep potential pitfalls you would otherwise unwittingly fall into.
So, the first step is to intentionally encourage people to voice their dissent. They could very well tell you something you really need to know. And if you acknowledge that they may see something important that you may not be aware of, you are sending a message that you value and respect them and care enough about them to address what they care about.
When your audience takes you up on your invitation to share their concerns and reservations, it is more important than ever to resist the temptation to talk and listen instead.
But many executives don’t do that. They figure a stronger argument is required. More data. Sexier examples. Better stories. Increased persuasion. So, they tell, and they sell while their audience feels less and less understood and slowly slips away.
When you feel the inclination to begin defending your case, hold your tongue and get curious instead. Ask for more details. Recap what they’ve said to be sure you heard them correctly. Paraphrase what you think is most important to them.
Continue asking clarifying questions until you begin to see things from their perspective. Because when you do, you will earn their trust.
You may have to rework your proposal. It may not be the reaction you were hoping for. But you have won for yourself the chance to truly gain the support you endeavored to secure — and when you take the steps to listen and respond to the concerns of your most important stakeholders, you increase the chances that the support you have just won will stand the test of time.
Let’s recap the most common mistakes executives make when attempting to influence — and what to do instead.
(1) Making invalid assumptions about what people value. Instead, recognize that not everyone likes the same thing you do. Find out what is most important to the people around you and make an effort to respect their preferences.
(2) Overlooking the importance of objections. Instead, realize that objections help you recognize what your audience cares most about and gives you an opportunity to deliver it. It earns you trust, respect and ultimately, their support.
(3) Talking more than listening. Resist the temptation to diffuse your audience’s objections and concerns with more information, telling and selling. Instead, probe to get a better understanding of what they really need and take steps to deliver it.
Influencing others is about more than crafting a polished presentation and a bulletproof case for action. You will get much further if you treat the art of influence more like a dance with your audience than a performance in front of them.
Invite them in and get them to participate. Listen to their needs, their desires, their concerns and their recommendations. Take action to address what they consider to be most important.
And whatever you do, please don’t offer anyone super sour gummy worms.
The Real Leader Revolution is bringing to a head the need for executives at all levels of organizations large and small to voice their ideas, concerns and suggestions in a way that can move their businesses forward. For more on why this is so vital right now, as well as how you can advance your own ideas while inspiring and empowering others to do the same, sign up below to receive your copy of The Real Leader Revolution Manifesto as soon as it is released.
As an executive coach, I work with leaders in both large and small organizations – who are passionate about creating inspired workplaces.
They want to break the unspoken, unwritten rules of organizations that say…
- …that the version of yourself you bring to work is different than who you are at home.
- …that work is a place where you do what your boss says and don’t ask a lot of questions.
- …that you have to suck it up when what you are tasked to do doesn’t jive with who you are.
- …that you have to keep your head down and just make it through the day, the week, the month, the year and collect your paycheck regularly enough to feed your family and make ends meet.
These leaders inspire me.
They have come to a place where they know there has to be more to life than just going through the motions, getting through the day, doing what’s required, going home and turning on the TV until the next day comes. They want more for themselves and they want more for their people.
Some of them are in organizations with traditional structures and old paradigms.
Not intentionally designed to limit people, but born of cultures that despite the latest management trends and empowerment classes on possibility thinking and shared vision still reward command and control, lead to power plays and foster the idea that if you don’t watch your back you could get stabbed.
One of my clients was discouraged by his boss from getting too close to his subordinates.
He was told doing so could cause him to lose his “edge” with them. He was told he may not be viewed as a leader if his people know too much about him and see him as a real person with fears and dreams and idiosyncrasies and humor.
But he knows that kind of leadership won’t unlock the potential in his organization. He knows that won’t light people up. He knows that won’t foster trust. He knows that isn’t what makes people go the extra mile when they are already tired and beaten. And he’s sick of playing that game.
So he’s trying something new. He’s sharing more of himself. More of his vision. More of his hopes and concerns and experiences for better or worse. He is encouraging dialogue. He’s asking what people think and sticking around long enough to hear (and really listen to) what they have to say. He is helping them find ways to breathe life into their greatest ideas and visions. And he is learning to get out of the way and trade the illusion of control for embracing possibilities that lead people (including himself) to enter into and navigate through uncertainty.
Another client is getting ready to engage his leadership team in ways that they aren’t used to.
He wants to roll out a whole new paradigm of doing things. And he is quite aware that words like “increasing shareholder value,” “fostering excellence” and “exceeding customer expectations” – while good concepts, tend to make people’s eyes glaze over and dismiss what is being said as the latest corporate speak, rah rah, Dilbert like rant.
He realizes that he needs to get very clear about what he sees as possible for his organization and all the people in it. He needs to be able to distinguish what they are moving away from and moving toward and find out what they think is important and what it will take to get them there.
He wants to encourage dissention and constructive disagreement. He knows that if they don’t voice their concerns and questions and hesitations to him, they will do it with each other in a way that could invoke fear and resistance and squash the seeds of possibility as they begin to germinate and grow. He knows that a silent room doesn’t mean everyone agrees. He has the courage to delve underneath the surface to find out what’s really going on – even, and perhaps especially if it means they don’t agree with anything he is saying.
A third client heads up an organization already known as the very best at what they do.
They have customers lining up at the door. They have been recognized in their community as the go to for what they do. They are well respected in their industry. And yet, they are burned out. They are overwhelmed and just trying to make it through the day. Things fall through the cracks. Important details get overlooked.
And my client has run around fixing things as they break, preventing undesirable consequences and instituting practices that keep the organization profitable, efficient and effective. But his partners haven’t embraced them – in fact, in some cases they even harbor resentment. He knows he cannot create an inspired workplace singlehandedly. But he realizes his partners aren’t inspired – and that no amount of talking at them will get them there. So he is slowing down and beginning to have authentic conversations with each of them.
He wants to connect with them as people, to see what they believe in, what they are passionate about, what they want to create together, and what they think needs to be done to make it fly. He is opening himself up to their criticism, their doubts, their worries and also hoping to hear about their dreams. He doesn’t know if it is going to work. He isn’t sure how to begin these conversations, or whether people will really engage with him. But he is willing to do it anyway.
This is the essence of true leadership.
Some call it conscious leadership. It is the ability to authentically engage with people in the workplace in a way that promotes shared value, meaning and purpose and leads them to work together in service to something greater than themselves. It requires courage, patience, faith, trust, intuition, and self awareness.
And I salute them.
Creating an inspired workplace and exercising conscious leadership is something that doesn’t happen overnight. If you are interested learning about approaches and strategies for building an engaged, enthusiastic work culture that leads to high performance without burning people out in the process (starting with yourself), check out The Real Leader’s Guide to Freedom & Flow Group Intensive. Registration for the fall program is now open. Enroll by 9/1 to take advantage of the early bird discount!
We’ve all been to a lot of classes – whether on leadership or related subjects – where we sit passively and listen to someone teach us things from a workbook or a power point presentation. Some of these classes infuse us with new ideas and inspirations, and others do not. Either way, the chief challenge is coming back to our daily work and implementing what we have learned. Class or no class, putting into practice the ideas and insights we get on a daily basis is a challenge. It is a challenge because it calls for us to integrate them into a way of doing things that we have established for ourselves over a long period of time.
To change, grow or improve in any way, we must consciously look at ourselves.
We need to look at both what is working and what is not. Often we are so accustomed to running from project to project and meeting to meeting, that we aren’t even aware of the dynamics at play under the surface. This frenetic approach leads to a pattern of similar results, similar experiences, and inevitably similar frustrations, and often the feeling that there has to be more to it than this.
The truth is, you already possess within you the core essentials you need to be successful.
The question is, are you using them? And are you using them to the best of your ability? If the answer is no, it doesn’t matter how many new tools you acquire or methodologies you learn. Our chief challenge is not to continue looking to others for solutions and answers, but instead to take the time to tap that part of ourselves that remains our purest potential. The prerequisite for being an effective leader of others is to learn to lead ourselves.
Michelangelo once said “The masterpiece is already in the marble.”
The same is true for each of us. Our chief task as leaders is to chip away at the stuff that surrounds the masterpiece. What stuff? You may ask. The habits, patterns and approaches you’ve been utilizing over the years that are no longer getting you the results you want. And the inaccurate beliefs, assumptions and doubts you have about yourself, others, and what is generally possible in any given situation. These are the major factors that keep you from unearthing your best work.
So how do you chip the away at the extraneous?
The part that is especially challenging for people is that they often don’t even realize they are operating from a mindset that isn’t serving them. They may recognize the results they’re getting aren’t what they’d like without necessarily realizing that the core issue lies within them. And the tricky thing is that until you recognize that the mindset you have isn’t serving you, you will continue to make decisions and attempt to solve problems operating within the very frame of mind that is keeping you from seeing the outcomes you want.
Here are some steps you can take to shift into a way of thinking that allows you to bring out your very best – and in the process help others to do the same.
The first step is to TAKE RESPONSIBILITY.
The next time you have an experience that doesn’t go the way you’d like it to, replay it in your mind and try to identify the role you played in it –not only with your actions (or lack of action) but also your thoughts – what you were believing at the time, where your focus was, and how others reacted to you. Ask yourself what you would do differently next time. Then envision what that would look like and feel like if you were to have the same situation, but a more favorable response. In this way, you can allow your experiences to teach and mold you into something better – even the ones that are less than optimal.
The second step is to PAY ATTENTION.
You are bound to fall into old patterns again and again, but the more you become aware of them, the less compelling they become. At first you may not catch yourself until after the fact, but over time you will find you can interrupt the cycle sooner, until finally you are able to head it off at the pass and choose a different response altogether.
The third step is to IDENTIFY WITH THE MASTERPIECE, NOT THE MARBLE.
You are not your thoughts, your patterns or your habits. You are much bigger than that. Once you are aware of how those things are operating in your life, you free yourself up to choose new ones. Rather than chipping away at the marble, you will begin to grow from within it, busting through the constraints that no longer hold you captive. Instead of dwelling on your limitations, focus on your strengths. Instead of putting your attention on the things you don’t want to see, begin identifying with what you do want and recognize that you have the ability to achieve it.
As you begin to clear the debris from your view, you will see things in a whole different light – including those around you that you have the opportunity to lead. These folks are far more likely to take their cues from your action than your words. And when you begin to help them identify with their masterpieces as you have learned to do, there is nothing you cannot achieve.
If you are interested in additional strategies for inspiring and motivating yourself and others to higher levels of performance and impact – as well as greater fulfillment both on and off the job, check out The Real Leader’s Guide to Freedom & Flow Group Intensive. Registration for the fall program is now open. Enroll by 9/1 with the code EARLYBIRD2 to take advantage of the early bird discount!
Can you recall what you were doing? What you were thinking about? How you felt? What was it that inspired you? And what did you end up doing as a result?
Wouldn’t it be great if you could replicate the feeling of inspiration and translate it into measurable results any time you wanted to? As a leader, your chief mission is to bring out the best in others and focus their unique talent, style, energy and passion into the creation and achievement of something that serves a greater good. The ability to inspire and motivate is critical. But what is it exactly that makes a leader inspiring – and more importantly how can leaders facilitate others to take inspired action?
STEP 1: Before you can be inspiring, you must be inspired.
Chances are the last time you became inspired, you were not feeling stress, anxiety, worry or overwhelm. And it probably didn’t happen because someone told you to do it. The greatest creations and most significant accomplishments of our time started with a single thought that most likely originated when the minds that conceived them were relatively quiet. It is not uncommon to hear inventors, artists, writers, entrepreneurs, leaders and others say that ideas such as these seemed to originate from a source greater than themselves – and that the most inspiring of these thoughts was in service to a greater good.
The voice of inspiration often starts as a small still whisper that competes for our attention among all the other things we think we need to be doing. How will you quiet yourself for a few moments today and elevate your attention from problems to possibilities so you can hear what it is telling you?
STEP 2: Before you can truly bring out the best in others, you must start with yourself.
Every one of us has faults and weaknesses. But we also have unique combinations of talent, energy, style and passion that mingle together to form vast pools of possibility. You are capable of far more than you ever dreamed or realized is possible and so is everyone around you. These core qualities lie deep within us waiting to be tapped and harnessed.
True strength is not boastful or proud but rather quietly confident and unassuming. It is also incredibly engaging and uplifting. When you shift your focus from your doubts and fears to your strengths and abilities, you will see the way to rise. And in doing so, you will allow others to do the same. As you focus on people’s true potential and treat them as though they are capable of achieving it, they will prove you right – often surprising and delighting themselves in the process. The ability to do this is one of the marks of a true leader.
STEP 3: Remember to block and tackle.
Getting people to focus on possibilities and believe in themselves is a huge part of exercising inspired leadership, but it won’t get you all the way there. To leverage people’s strengths and make the most of emerging opportunities, inspiration must at some point turn into ACTION. The trouble is, somewhere along the way our egos have a tendency to try to steal the show. Being fear based, the ego would have us occupy ourselves with doubt, skepticism and anxiety over the potential for failure and any corresponding loss of power, prestige or approval.
This is where MOTIVATION comes in. Motivation is about getting people to move. And sometimes you have to remove barriers that are in front of people before they can do that. Obstacles could be physical, organizational or mental. Good leaders are instrumental in detecting and removing them, whether they are in the form of skill deficiency, inadequate equipment or resources, or a lack of confidence.
You can soothe the clamors of the ego by mitigating risk, increasing the odds of success, and helping others to recognize what they have to gain as a result of exerting the effort necessary to succeed. With the parking brake removed, action and results can begin to accelerate.
In every organization, in every person, and in every moment, there lies possibility and untapped potential. What will you do to recognize it and apply it toward something remarkable?
If you are interested in additional strategies for inspiring and motivating yourself and others to higher levels of performance and impact – as well as greater fulfillment both on and off the job, check out The Real Leader’s Guide to Freedom & Flow Group Intensive. Registration for the fall program is now open. Enroll by 9/1 with the code EARLYBIRD2 to take advantage of the early bird discount!
I have always been amazed by the number of people who seem to think of work as something of a necessary evil — simply what must be done to earn a paycheck. For so many who toil through their workday, the primary goal is to make it to the weekend so they can really live. Going through the motions, working side by side with others whose hearts and minds they seldom truly connect with, they withhold the very parts of themselves that make them come alive.
For some work wasn’t always a grind.
Many began their careers ignited with passion and optimism, only to find that their flames began to flicker as they encountered obstacle after obstacle that kept them from achieving what they believed would be success. Succumbing to the unwritten rules of the organizations and other environments they found themselves in, which suggested they needed to act or think in a certain way to get ahead, they may have slowly sold out on their dreams and relegated themselves to quiet complacency.
Many of us were not brought up to expect that work would (or should) be fun or gratifying.
That’s why they call it work, we may have been told. As a result, we may have never really expected much from our careers or professional lives. And as the saying goes, life has a way of living up to our expectations. In just about every corporation, nonprofit or other organization, you will find people in jobs that do not ignite their talents and passions. Some remain dormant in those jobs because they fear that if they pursue their hearts’ desires, they won’t be able to put food on their tables. Many don’t realize that there might be a better alternative.
Most of us have learned how to turn ourselves on and off at will.
It’s something we often do to spare ourselves the pain of disappointment or frustration — or to maintain what we have come to believe is a professional demeanor. It is not uncommon to hear people say that they are very different at work than they are at home. Those golden parts of ourselves that we think we are protecting suffer when we do not let them breathe and interact in the very realms that provide us opportunities to learn more about who we are and what we are here to do in the world.
We miss the chance to become a part of something greater than ourselves.
And the organizations and communities we are a part of miss out on the unique contribution each of us has the potential to make. We can no longer afford to fragment ourselves in this way, denying the fulfillment of our secret dreams and downplaying the insights we have about what we can do to make life better — for ourselves, and everyone around us.
As more and more of us feel the pain that accompanies the denial of our spirits, we start to realize that the time has come for us to bring the totality of who we are to what we do, no matter our vocation, title or role.
We are beginning to awaken to our unique calls to service, creativity and innovation.
As we find ways to unleash our distinctive talents and passions at work, we will significantly increase the quality of our own lives, as well as the lives of everyone around us. Corporations that take steps to create environments that allow people to thrive will be met with rich rewards as ingenuity pours forth in ways that lead to increased profit and market share – as well as the creation of self-sustaining cultures that inspire people to sustain success by doing what they do best.
There are people among us who have the ability to snap us out of our trances.
They show us how to liberate ourselves from states of quiet desperation and help us bring more of who we truly are to everything that we do. They can do this for others because they have done it for themselves.
They are called leaders.
You may be one of them. And if you are, the world needs you now more than ever.
If you are interested in answering the call to lead yourself and others, and learn approaches to help you connect with your own unique path in a way that reinvigorates your own life and that of everyone around you, I invite you to check out The Real Leader’s Guide to Freedom & Flow Group Intensive. Registration for the fall program is now open. Enroll by 9/1 with the code EARLYBIRD2 to take advantage of the early bird discount!
You’ve just been promoted. The excellent work you have been recognized for has landed you a new job with expanded responsibility and significance. Perhaps you lead an organization of other talented professionals who now look to you for guidance and support. Maybe you are a leader of leaders.
The game you were playing just got bigger – and so did the playing field.
And your role has changed. What earned you this promotion will not be enough to allow you to succeed in your new role. In fact, if you continue to do what you did before, you may actually sabotage your newfound success.
You have gone from player to coach — or perhaps manager/owner. And if you jump back into the game, no one will be there to call the shots, to develop the talent, to create a strategy to advance the standing of the team, to gain the supporters and funding that will allow the team to continue to play.
Yet despite these consequences, you — like many leaders faced with similar opportunities — may have difficulty with the transition. You may have fears:
- Fear than no one can do things as well (or better)
- Fear of becoming obsolete
- Fear of failure
Let’s talk about each of these, starting with the first one…
Fear that no one can do things as well (or better)
The problem with this fear is that it is actually well-founded. Chances are, especially if you are at the top of your field, very few will be able to do the job as well as or better than you can. But that doesn’t mean you should be doing it for them — or even along with them.
And yet you will be tempted to. Especially when the stakes are high. Or when things get extremely busy and it seems like targets will not be met if you don’t jump in or take over altogether. You may hover over people, micromanaging them or smothering them with well-intentioned guidance.
But your very fear that things will fall through the cracks may well cause that which you most want to avoid. Maybe not in the short term. In the short term, you may revel in your ability to keep the balls from dropping and save the day. But as more and more begins to be added to your plate, your problem of not having people who are skilled enough to take the baton will be even greater than it was before.
Worse yet, you will have conditioned the very people you need to develop to become dependent on you and quite comfortable performing at much less than their true capacity. In the meantime, the bigger, more strategic work that you have graduated to will be piling up and fairly significant opportunities will pass you by.
Your people may well be on a pretty steep learning curve at the beginning. They won’t get everything right. And they may resist taking on the responsibilities you used to perform. But you need to transition from performer to coach.
Give them opportunities to try things out. Let them make mistakes. Then help them to learn from those mistakes and perfect their craft. And do the same for yourself in your new role.
This leads us to the second common fear that keeps leaders from playing a bigger game.
Fear of becoming obsolete
It’s not necessarily a rational fear. After all, leaders who are on the brink of playing a bigger game have plenty to do. They have a whole new role to fill. But that doesn’t stop people from worrying at some level that if they teach and empower others to do what got them accolades and attention that they will somehow lose their edge and fade into obscurity.
Often when people have performed a certain role or become masterful at a particular skill, it can become infused with their very identity. And until they have performed in their new role for awhile and become accustomed to the different kinds of activities and opportunities that it brings, they are likely to continue to identify with their old role. Which may lead them to wonder, “if I’m not that anymore, who am I?”
This ambiguity and lack of role clarity can send people back to what they know is comfortable and familiar, even when they have outgrown it. And even when going back there isn’t in their best interest (or the best interest of those they lead.)
To counteract this, it is important to fully grasp the opportunities and possibilities that playing a bigger game brings. It allows you to go from being immersed in the game with a view limited from one point on the playing field to seeing the game from several different angles. You can evaluate each player’s contribution and the way they work together.
You can change the way the game is played — and in some cases, even change the rules. But only if you free yourself up from the myriad of tasks that will always be there beckoning you to come back into the operational and out of the strategic. And the lure of the old role becomes even more enticing when you factor in the next fear that keeps many leaders from playing a bigger game.
Fear of failure
When you go from executing the plays to determining what those plays should be, you enter unchartered territory. First off, it is likely something you won’t have a lot of experience doing. And when you don’t have a lot of experience doing something, it is uncomfortable.
You may not be very good at it in the beginning. It will be messy. You will second-guess yourself. And you will likely miss being able to do your work with the same level of confidence and ease that you did before.
It will feel a lot like going from being a senior to becoming a freshman again.
Second, the very nature of being a strategic player will require you to navigate through uncertainty and ambiguity. You will be called on to blaze a trail where none previously existed. While this can be incredibly exciting and invigorating, it can also be somewhat daunting and stressful.
And when the pressure gets high, you may find it incredibly tempting to get sucked back into doing things you shouldn’t be doing anymore. Things you can check off your list and feel a sense of accomplishment from. Things that restore your confidence and give you the illusion of being in control. Things that would be better delegated to others. Or not done at all.
So when that happens, you need to remind yourself that whatever you did that allowed you to rise to new heights wasn’t likely something that always came easily to you. You had to start somewhere and struggle in the beginning before you began to gain competence and confidence. But you stuck with it and gradually got better and better. And you can do that again now.
Leadership is about “going before” others. Your new promotion will require that you wade through your fear, your discomfort, your resistance and your uncertainty to find within you the core of your true potential and act from it. And as you do so, by your very example, you will lead others to grow, expand, push their limits and play a bigger game as well.
Playing a bigger game often brings pressure and anxiety. But it doesn’t have to. You can make a bigger impact without running yourself ragged – and enjoy the process along the way. The Real Leader’s Guide to Freedom & Flow Group Intensive will show you how. Though the spring program is now full, you can get on the waiting list for priority access to the fall program, kicking off in September. For more information, visit The Real Leader’s Guide to Freedom & Flow Group Intensive.
You might tell yourself that work isn’t supposed to be fun – that’s why they call it work. But when you spend the majority of your waking hours just getting through the day or counting down to the weekend, you have a bigger problem than you might think.
Most of us don’t start our professions that way, but over the years disappointment, frustration and pressure can lead to disillusionment, disengagement, and burnout. Lack of passion and joy on the job will hit you hard in three major areas:
Let’s take a look at how work becoming a grind affects you personally.
You might think that as long as you can enjoy yourself after five (or six, or seven) and on the weekends, you will be just fine. But when you spend the better part of your day on a kind of autopilot, feeling like you’d rather be somewhere else, it’s hard to keep that negativity from spilling over to the rest of your life.
You may find yourself irritable, preoccupied, exhausted or just brain dead.
And whether you know it or not, that infringes on your ability to fully enjoy the things, experiences, and people in your personal life that you hold most precious.
You may even have a decent paycheck and enjoy a position of influence and status in your organization. But when the work you spend more of your waking hours doing is a continual grind, it’s easy to begin feeling as though life itself lacks meaning and fulfillment.
Perhaps you’ve made the decision (consciously or unconsciously) to put your personal happiness on the backburner in the name of your professional success and upward mobility.
Well, unfortunately lack of passion and joy on the job has a negative impact on your professional effectiveness as well. Let’s take a closer look at that.
You can try all you want, but when you are exhausted and overwhelmed you will work very long days spinning your wheels without getting a whole lot done. You may think you just don’t have enough time to finish everything on your plate. And while it is true that time is finite, your real problem is lack of energy.
Creativity and Problem Solving
Lack of energy makes everything take far longer than it should. It blocks you from accessing your creativity, leads you to unnecessarily complicate things, and pushes the solutions to your problems just out of reach. All of this will contribute to a feeling of being unable to get important things done, which will cause you to work longer hours and become even more exhausted.
If your job requires you to have even the slightest degree of influence over others, consider this: getting someone excited about doing something is largely a matter of sharing your enthusiasm. But enthusiasm isn’t something that is easily feigned. And when you try to fake it, you will come across as being disingenuous, which will keep others from trusting you.
It’s exceedingly difficult to get anyone — whether they are your coworkers, your direct reports, or your customers — to become excited about something you can’t muster up the passion for yourself. And while we’re on the subject of coworkers, direct reports, and customers, let’s talk about the impact lack of passion and joy on the job has organizationally.
If you are a leader of others — whether you know it or not — you are setting the tone for the entire organization.
If you are not feeling emotionally committed, passionate, enthusiastic and connected to your work and the people you partner with to do it, chances are the people you lead will not be feeling it either.
Research indicates that as much as 70% of U.S. workers are not engaged. That translates into people who are physically present on the job, but not emotionally or mentally all there. When people are disengaged they go through the motions, doing as little as possible to fly under the radar.
The Cost of Complacency
This complacency causes all kinds of problems, including low quality products and services, plummeting productivity, low creativity and innovation, strained customer relationships, intra and interdepartmental conflict, absenteeism, high turnover, and ultimately low profitability. It does little to attract key talent, and certainly does not contribute to having a competitive advantage in the marketplace.
What does that have to do with you?
Engaged employees are people who feel part of something bigger than themselves — an organization with a shared purpose that has meaning to them. And they want to work for a boss who is turned on and tuned in to the organization and them as people.
If you have no passion or joy for your own work, you will be hard pressed to inspire it in others. In fact, you could end up unwittingly sucking the joy from those who already are engaged, and/or driving them to look for work elsewhere.
Losing your passion and joy at work has significant implications for you on three different levels:
(1) Personally. You just can’t turn it on and off like a light switch. If you are feeling a lack of passion and joy at work, chances are good it will translate into your personal life, like a dark cloud that follows you around despite your insistence that you can shoe it away. You deserve more out of life than that.
(2) Professionally. The overwhelm, frustration, and exhaustion you feel is likely keeping you from performing at your best. While you may be working very long hours, your problem is not lack of time but rather lack of energy. Lack of energy is accompanied by lack of creativity, problem solving and influence. Energy comes with passion and joy. And when passion and joy are lacking, your performance will be lacking too.
(3) Organizationally. Just as passion and joy can be contagious, so too is the lack of it. A leader’s lack of passion and joy gets translated into disengagement, both for the leader, and the followers. Disengagement negatively impacts productivity, innovation, customer satisfaction, employee recruitment and retention — and ultimately profitability.
So if you feel like work has become a grind — but not a problem you have the luxury to address right now, think again. It may well be that you can’t afford not to. Rejuvenating your passion and joy on the job is easier than you think. And it doesn’t necessarily mean that you have to find another job.
Consider making reigniting your passion at work a priority.
And if you are interested in receiving some support and guidance, I encourage you to check out The Real Leader’s Guide to Freedom and Flow Group Intensive, an exclusive twelve-week small group mastermind/coaching program/online training course kicking off on March 20. Sign up before March 10 and receive a 15% early bird discount!
Lately, I have been marveling over the wonder that is the internet.
My kids called me “ancient” when I explained that when I was a student, doing a research paper entailed spending hours in a library pouring over books and periodicals to get the required information. They can’t imagine what a world without the internet would be like. And frankly, neither can I. The vast amount of data available at our fingertips at any given moment is truly amazing. Most of us don’t really think all that much about it anymore. We just expect it.
What if you had a faster way of accessing your inner wisdom?
After musing a little more, it hit me that the logical mind is to the library as intuition (or gut instinct) is to the internet. When we are in our heads, using logical, analytical thought it’s a lot like only being able to read the books on a bookshelf, or using a computer that is offline. We only have access to the data that is stored in the immediate vicinity, which can be largely outdated or even obsolete.
And living in our heads often requires quite a bit of time and energy to try to figure stuff out and make things happen just the way we think they should. When it doesn’t, we often get frustrated, try harder to get everything to work, and ultimately feel like we just keep hitting walls. The frustration can lead us to cut ourselves off from our intuition, which like the internet, has access to far greater things than we might realize.
Intuition connects us to a rich source of data we may not otherwise notice.
Accessing our intuition allows us to connect to knowledge that surpasses what we can directly see, feel, hear, touch, or taste. We plug into information that allows us to feel connected to others – to hear beyond the words they are speaking to what they are not saying but feeling. We tap into the realm of possibilities and opportunities and begin to discern what we can do to leverage and act on them. We can also pick up warnings about options that are not in our best interest. When we are in our heads, we miss these things and/or inclined to resist them because they are seemingly irrational or inexplicable.
Connecting to intuition allows us not only to receive data but also to send it.
It’s a lot like doing a search on the internet. When you want to learn about something, you enter a key word and then receive a variety of links that will take you to more information on the subject. Similarly, when you set your intention on something you want in your life – peace, clarity, or a satisfying resolution in some conflict or challenge – you send a signal to the vast field beyond what is in your head that gathers information and energy aligned with that intention and brings it into your awareness. You access an infinite field of creativity and wisdom from which the greatest inventions, discoveries, and creations of our time originated.
We all access intuition in our own way.
For some, it is visual – like seeing a picture or words on a screen or in the mind. Others can get it through audio, perhaps picking up words in a song, a conversation, or even hearing words in their heads. And many of us get a feeling or a strong prompting to do one thing or another. Sometimes our experiences themselves take on increased significance when we begin to recognize that what is taking place has some relation to our inquiry or intention. When we act on these inklings, things have a way of falling into place in such a way that our intention comes to pass.
Unlike the internet, our connection to this greater field is always accessible.
When we consciously rely on it, keeping our thoughts focused on what we want most in life, we will experience a sense of flow, peace, and deep satisfaction that mirrors our state of mind. When we allow our connections to become interrupted with frustration, doubt, anxiety and fear, we tend to draw to ourselves experiences that match those thoughts.
Try it and see for yourself.
The next time you catch yourself feeling anxious or stressed—frustrated about not being able to solve a problem, resolve a conflict, tackle a challenge—make a conscious decision to move from your head to your gut, and then balance the two. Choose what you want to experience and allow that to be your guiding intention. Your intuition will allow you access to ideas and possibilities that are just outside the boundaries of your mind, and your head will help you process and act on that information in a way that brings you what you want.
Accessing your intuition enables you to up level your leadership and your life.
If you are interested in a guided experience that allows you to reconnect to your inner wisdom and strength and find the answers you need to usher in a greater sense of meaning, higher level of performance, and lasting fulfillment, I encourage you to check out The Real Leader’s Guide to Freedom and Flow Group Intensive, an exclusive twelve-week small group mastermind/coaching program/online training course kicking off on March 20. Sign up before March 10 and receive a 15% early bird discount!
When you are up against a large task or project, it’s easy to become overwhelmed by the details and the magnitude of what is before you. Sometimes it hard to know where to start, and once you do it can feel like a never-ending process. To make matters worse, when the project you are working on necessitates that you do something new—something uncomfortable and challenging—it often elicits fear, frustration, and anxiety. All of these things can keep you feeling stuck.
In a state of overwhelm, the focus goes from the joy of getting something done to the aggravation of having something undone.
We can become mechanized in our attempts to figure out what needs to get done and exactly how to go about it. We may also put a lot of pressure on ourselves and beat ourselves up for things we haven’t done, rather than recognizing and acknowledging ourselves for what we have done.
In what is often an unconscious attempt to regain a sense of control, we are easily lulled into doing things that we know will be easier and potentially more enjoyable.
Some tasks don’t really need to get done right now (or ever) or that should really be delegated to others, but we often prefer those. Some of the time-wasters we get sucked into include surfing the web, making idle conversation, cleaning out your inbox, or—my personal favorite—making more lists of everything we think needs to get done and identifying all the steps we need to take. This is actually a great thing to do when you’re focused, but, in a procrastination mode, it becomes to planning to plan—and then plan some more—until you have a rock solid strategy that you never actually execute.
It may feel like you are spinning your wheels—running like hell and just not getting anywhere.
I know this, of course, because I have been there. Repeatedly. And I’ve worked with others who fall into this pattern, as well, to stop the madness by recognizing what’s happening and making a shift to get back on a road that leads them where they need to go.
One of the most powerful things I have found for breaking out of a “spinning your wheels” cycle is to take some time to revisit your purpose—or the larger mission or goal behind what you are doing.
- Get clear about what—or who—the work is for.
- Identify how it will improve the quality of life for yourself or those around you.
- Reflect on the degree to which it will help people, contribute to something greater, or allow you to achieve a meaningful goal for yourself.
This doesn’t have to take hours and hours. Just pause for a few moments and ask, when this project/task/ initiative is finished, what larger goal or purpose will it accomplish? What would you like to accomplish? Write it down. Add to it as you think of additional bonuses. Then, sit for a moment and see if you can envision what it would feel like to satisfy that larger purpose, vision or goal. See if you can feel it so clearly that you are actually grateful for it.
This simple act will help you reconnect with something inside you that will propel you beyond the minutia. It will give you the courage and strength to walk through your fear or resistance to do something that you may not be so good at yet. And it will help you to get back to the joy that comes through the process as well as the attainment of the end goal.
When you approach things in this manner, all that you do will be instilled with a new energy—one that uplifts, delights, and inspires.
Whatever you experience as you work on a project will be the same thing people will feel when they partake of the fruit of your efforts. The more we remember this, the more we will experience the satisfaction and gratification of having done something truly meaningful—something that lifts us out of the humdrum and into a place of brilliance. And all who come into contact with our work will be better off because of it.
Interested in additional strategies and practices for getting out of overwhelm so you can have more traction, make a greater impact, and infuse more life and meaning into your work? Stay tuned for more information about my upcoming online course and group intensive, The Real Leader’s Guide to Freedom and Flow or click here to get on the waiting list and get first priority (with no obligation) at the limited spots that will soon be available.
It is like climbing to the top long staircase to find ourselves on a landing, standing before a large glimmering door just waiting to be opened. As we look down, we realize how far we have climbed to get here. Yet, we cannot help but wonder what lies behind the door.
Often we underestimate the amount of growth we have achieved.
It’s important to take some time to reflect on the unique combination of experiences that have led to both successes and disappointments and what we have learned from them. When we do, we often gain the insight that helps us become aware of what we most need to do from this point forward.
I often work with people who feel they are ready for a change, but aren’t sure what that change should be. They aren’t necessarily miserable in their jobs or other areas of their lives – they just long for something that will fill them up in ways they haven’t been fulfilled in the past.
When I coach people who feel this way, they often want me to tell them what the next best step is – give them the answer, or perhaps a step-by-step process that will lead them to find what they seek. Of course, no person has these answers for another. Our greatest challenge and opportunity is to find them for ourselves.
Each of our lives has a story with perfect order and meaning.
As within a novel or screenplay, each character has a specific relationship to the main character and every scene has some relevance to his growth and evolution. There will be victories and disappointments, as well as twists and turns that transition us from one to another and back again.
We will have occasion to laugh, cry, and experience a myriad of other emotions that are somewhere in between. And as a result of this perfect combination of events and mini-plots, we discover ourselves to be better people.
When we are reading a book or watching a movie, the perfect order is often easier for us to see than it is for the characters enmeshed in the stories we are watching. Yet, the mystery and intrigue, the humor over each misstep, and the courage we see the characters exude to find their way give substance to the story and allow us to leave the book or the theatre feeling moved or inspired in some way.
As you reflect on 2016, can you identify your story’s most pivotal turns? What did you learn from them? Think about your character sketch. What are the endearing qualities you have that make you unique and special? How can you leverage them to build on the previous events to create a story worth telling?
Think also about the people that surround you. In what ways are they helping you grow? What are they teaching you about yourself – whether in joyful or painful ways? And what are the qualities they possess that are similar to and different than yours? How do you compliment each other, and what might it be that you can create together?
You now sit at the threshold of another chapter in your story.
Contemplate what you have already experienced and ask yourself how you might build upon it to add a bit of intrigue and adventure. Identify the ways that you could add a little lightness and humor. Think about the interplay between the characters and how you could spice things up a little.
We have each been given the makings of a beautiful tale. Open your eyes and survey them the way you would the perfectly planned detail of your favorite movie or novel. Give yourself completely to the adventure, the possibilities, and the humor in your life.
Then find a way to revel in the joy of living it.
As you turn the page to your life’s next chapter, consider emphasizing the experiences that help you gain clarity, wisdom, and momentum for years—or chapters—to come. Stay tuned for more insight into those moments and information on my upcoming online course and group intensive, The Real Leader’s Guide to Freedom and Flow. Click here to get on the waiting list and get first priority (with no obligation) at the limited spots that will soon be available.