How to Leverage Untapped Talent, Energy and Potential Through Behavioral Styles
According to Gallup, employees who exercise their strengths on a daily basis are three times more likely to report having an excellent quality of life, six times more likely to be engaged at work, 8% more productive and 15% less likely to quit their jobs.
But sadly, in many organizations people are not given many opportunities to do what they are best at.
Worse, some people are routinely put into situations that are dissatisfying to them, leading them to shut down and leaving an untold amount of talent, energy and potential untapped in many organizations.
Identifying what people are skilled at and ensuring the roles, projects and initiatives they work on are a good fit requires discernment and dialogue. Having a better understanding of behavioral styles and what motivates people with each of those styles can really help.
In my last post, How to Create Synergy and Collaborate with People’s Differing Styles, I explained that there are two continuums that people fall on: task versus people orientation and introversion versus extraversion. If you overlay each of these continuums, you will create a matrix with four quadrants that make up each of the four behavioral styles of the DISC Behavioral Style Model.
D = Dominance (Task-oriented + Extraverted)
I = Influence (People-oriented + Extraverted)
S = Steadiness (People-oriented + Introverted)
C = Compliance (Task-oriented + Introverted)
Today, I’ll provide you with some tips for leveraging the strengths of people that operate with each of these four behavioral styles. Remember, sometimes people operate with more than one, so you may want to check out recommendations for all that could potentially apply. See my last post for an overview on how to determine which style others most likely operate from.
Matching Work to Task Oriented, Extraverted Individuals (Style = Dominance)
People who are extraverted toward task are energized by challenges – the more daunting the better. They thrive in turnaround situations where they can make sweeping changes to save a struggling enterprise, venture or initiative.
They like to be in charge and tend to be very directive and decisive. They come to life in situations that require them to get others to act on things quickly but will quickly get frustrated if they are not given authority along with responsibility.
Those whose primary style is Dominance are big picture people who get bogged down with too many details and frustrated with anything that keeps them from taking quick, intense action. Inefficiency will drive them crazy and they will feel hemmed in when surrounded by constraints that get in the way of progress.
They prefer to work autonomously and will feel stifled by managers who hover and appear to be overly controlling.
Matching Work to People Oriented, Extraverted Individuals (Style = Influence)
People who are extraverted toward people thrive on social interaction. They like (and want to be liked) by everyone they meet and often possess the kind of charm that can win others over in a relatively short period of time. The excitement and buzz they generate around things they believe in allows them to be highly persuasive, which lends itself well to situations where influencing others is paramount.
Natural cheerleaders, they excel in situations that require enthusiasm and optimism. They have the ability to infuse energy and lightness into the dreariest of environments and often rely on humor that allows others to loosen up and get unstuck and revitalized.
Those whose primary style is Influence are also big picture people who get bogged down in details. They are highly creative and visionary people who get excited about things even though they may not have data that suggests their optimism is merited.
Because they tend to take things personally, they can be deflated by people who are overly skeptical and negative. They work best with people who support them and provide them with the data they need in a way that doesn’t rein them in or dampen their spirits.
Matching Work to People Oriented, Introverted Individuals (Style = Steadiness)
People who are introverted toward people are extraordinary listeners who hear and notice things others do not. They also have a natural tendency to diffuse tension among people who are overly stressed, frustrated and worked up – sometimes without even saying a word.
People whose primary style is Steadiness love to contribute and be of service to others and are content to operate in the background rather than the spotlight. Their ability to understand and connect with others allows them to serve as a bridge between people who are having difficulty seeing eye to eye. They gain and sustain support and buy in from others because of the solid level of trust they cultivate.
They are also very insightful, but often are unlikely to share their observations and ideas with others because they are uncomfortable drawing attention to themselves and tend to underestimate the impact they could potentially have. They do best in settings that encourage them to provide input but allow them time necessary to organize their thoughts before having to present them to others.
These people are steady, thorough, easy going and warm hearted. They can be depended on to deliver and follow through consistently, though often at a slower, more methodical pace.
Matching Work to Task Oriented, Introverted Individuals (Style = Compliance)
People who are introverted toward task strive for perfection, order and consistency. They thrive in situations where processes and procedures are clearly spelled out and place a high value on data that allows them to achieve and maintain a high level of accuracy, precision and security.
People whose primary style is Compliance have a high attention to detail. They prefer to rely on the tried and true rather than reinventing the wheel and tend to be somewhat risk averse. Because of this, they excel at making sure work is up to or above standard and nothing significant gets overlooked.
They often enjoy doing research and analysis – a welcome complement to other styles who would rather work at higher levels and surrounded by people. They do best in an environment that allows them to spend the time necessary to ensure things are done right the first time, where processes and standard procedures are clearly spelled out and enforced and high quality is essential.
Because they tend to be driven by logic and data, they can get frustrated in situations where people are overly emotional for reasons that do not appear to be rational.
What You Can Do Right Now
Think about the people who report to you or serve on teams you oversee. Use the information above (and/or see my recent article on recognizing styles) to identify what is likely to be the predominant style of each person. Ask yourself whether the projects they are currently working on and/or the roles they are playing are well matched to those styles.
You don’t need to drastically reengineer people’s jobs to ensure the work they are doing is a good fit for them. Sometimes the smallest tweaks make the biggest differences. Use your insight to begin a conversation with them that will open the door to better understanding and utilization of their talent, energy and styles.
If you would like to utilize the DISC Behavioral Style assessment to see how you and others in your organization score in each of the four behavioral styles, contact me at Diane@DianeBolden.com or give me a call at (602) 840-3627. The assessment is completed online and will provide you with a comprehensive twenty plus page report that provides a tremendous amount of insight – including a full page on Keys to Motivating and another on Keys to Managing.
And if you are interested in learning more about behavioral styles and how you can leverage them to dramatically increase your individual and organizational effectiveness, consider enrolling in my new self-study version of Communicating With Style: DISC Behavioral Style Workshop or bringing this workshop in house.