How You Can Use Frustration To Improve Your Effectiveness
“I’m so tired of feeling unorganized and scattered all the time.”
A client told me in a recent meeting. He added, “I come into the office and there are papers flung all over my desk, half started projects buried in piles with new requests heaped on top of them. But I never seem to have time to go through them because by the time I get there, a line of people waiting to talk to me has already formed outside my door and I have no choice but to spring into action. And my days are full of requests that add new papers, projects and action items to a pile that grows faster than it shrinks.”
He felt like Sisyphus – like he was constantly pushing a big rock up a hill only to have it roll back down as soon as he got near the top.
“What do you think I should do about it?” he asked me. I knew he wouldn’t like my answer.
“Move into it,” I told him. “Tell me more about how starting your day like that affects the quality of your life.”
He was perplexed. “Why would I want to move into something so awful? Shouldn’t I be figuring out how I can move away from it? Rise above it?”
He was essentially living as Bill Murray’s character in Groundhog Day, constantly reliving the same day over and over again. However, there are hidden gifts in such a predicament.
That is the reaction most of us (including yours truly) have when faced with an unpleasant predicament. But rising above an unpleasant predicament often requires us to change habits or patterns that are ingrained and comfortable. And initiating and sustaining a change like that requires fuel — fuel that will allow us to break through our obstacles and limitations at the very moment when it seems most difficult.
Change occurs when the pain of the current state is greater than the perceived pain of making a change, and the pleasure of making a change is greater than the pleasure (or payoff) of staying the same.
When you truly move into your frustration, you begin to open your eyes widely to recognize the impact a problem is having on your life. You allow yourself to accept that this pain will continue until you do something about it. And until you are truly ready to do something about it, you will continue to do what you’ve always done and suffer as a result.
This can be done long before you know what that solution is. And just as you can move into your pain, so too can you move into the pleasure of what life would be like without your problem. This too, serves as fuel that will ultimately allow you to do what it takes to create and implement a lasting solution.
Moving into your frustration illuminates not only the problem, but also the underlying factors that contribute to and exacerbate that problem. It gives you insight.
Most of us instinctively move away from pain, firing shots over our shoulder at what we believe to be the antagonist without really recognizing or locking onto a target.
To really know what needs to be done to slay the beast, my client needed to take a closer look and recognize what it eats, how it grows stronger, and how he might unwittingly be feeding and nurturing it. That’s exactly what moving into the frustration with a spirit of curiosity does.
When he got curious about his predicament, he began to notice that he had a tendency to book his appointments back-to-back, starting first thing in the morning and say yes to more things than he could realistically accomplish. He realized that he didn’t have a clear sense of what was truly a priority and that in the absence of that clarity, he was making everything number one — except his own sanity.
The more awareness he cultivated in the presence of his frustration, the more he began to identify and understand what was really causing your frustration. This also led my client to discover and embrace the third gift of frustration.
Insight opens the door to possibility. Once you have an understanding of the factors that cause or contribute to a problem, you begin to recognize a multitude of options that can lead to lasting resolution.
In the days and weeks that followed, my client identified a number of strategies that could potentially work for him, including scheduling, communication, and delegation tactics.
The next time you feel like you are living the life of Bill Murray’s character in the movie Groundhog Day, remind yourself that frustration comes bearing gifts. Reliving the same experience over and over again isn’t so bad if it ultimately yields fuel, insight, and possibility. Move into your discomfort, pay attention, get curious, and connect the dots. Then, you too will find a way to transform your frustration into freedom.
If you are interested in additional strategies for recognizing and moving beyond self-limiting patterns of behavior and thought, I encourage you to check out The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program kicking off the week of April 1st.