Category Archives: Productivity and Effectiveness

The Often Overlooked Danger of Being Too Results Oriented

DianeBolden_FB_09.11.17

 

We hear the benefits of being results oriented all the time. It is important to have goals, to aim high, and to focus on outcomes. But as we have been told since we were kids, too much of a good thing can hurt you.

There are three critical areas that suffer if you are too results oriented:

(1) Your experience

(2) Your performance

(3) Your sustainability

Let’s start with your experience.

When my kids were young, they loved writing stories. As a family, we’d go on long road trips and by the time we reached our destination, they had woven delightful tales with colorful characters and loads of drama.

But at school, when they were given the assignment to write a story, they were not all that happy. Suddenly someone was making them do it and grading their performance. The writing was no longer an activity they had chosen for themselves. Their attention had shifted from doing the writing for the sheer joy of it to doing it for the benefit of a grade.

What does a child’s writing assignment have to do with your experience?

Most of us chose our professions as a matter of preference, because they were aligned with something we had interest in or a passion for. But when we become more fixated on the paycheck than on the work itself, the work can become a bit of a drudge.

Even smaller activities like projects can become laborious when you put more weight on achieving a desired outcome than on the process of doing the work itself.

But if you stop caring about results, how will you ever achieve anything?

The problem isn’t your desire to achieve results. The difficulty arises when you attach those results to your state of well being. Suddenly whatever you are doing becomes a means to an end. An end you feel you simply must achieve to avoid pain and achieve pleasure.

When the stakes become too high, the joy of doing the work itself gets sucked out of the process. And so do you. Your focus is no longer on immersing yourself into the work and enjoying each step, but rather on making sure you can achieve the outcome you believe your happiness depends on.

When you place your happiness on achieving some future state instead of enjoying where you are and what you are doing right now, you will never be truly happy. And your work will not only be less than fulfilling, the results of it will also be less than optimal.

This leads us to the second problem with being too results oriented.

The irony of being too focused on results is that you are less likely to get good results.

When you go from pouring your attention and energy into the process to simply achieving an outcome, whatever you are working on is missing one very key ingredient: YOU.

If all you care about is achieving the goal, your mind is on some future state. This means you yourself are not fully present and engaged. And when you are not fully present and engaged, the quality of care and love that you would otherwise pour into your work is simply not there.

The result is crappy products/services and poor performance.

You will not tap into the same level of creativity. You will not make the same connections. You will forget about whoever is the end user or beneficiary of the work you are doing when your focus is more on what you have to gain than anything else.

This is like trying to play tennis by focusing your gaze on where you want the ball to go instead of looking at the ball itself. You will likely miss the shot every time.

And when you don’t get the results you so desperately desire, you will begin to have trouble in the third area that suffers when you are too results oriented: sustainability.

What does sustainability have to do with performance and results?

Sustainability is simply your ability to stay with something long enough to experience a return on your investment of time, energy and effort.   It’s what allows you to stick with the plan you have outlined that will ultimately allow you to achieve your goals.

Sustainability is important because without it, you never gain momentum

Momentum is what allows you to go from starting something, to making progress, to achieving a desired result, to excelling at achieving a desired result. When you are too results oriented, you risk falling into the trap of judging your performance based on what you are able to achieve right out of the chute. And most people don’t perform very well when they first start something.

Expecting results without momentum is the curse of the perfectionist.

The perfectionist wants to begin everything at the same level of proficiency that a master would achieve. They compare their results to those attained by people who have spent years of their lives practicing. And they fail to recognize that people who are masterful began their crafts making mistakes, looking foolish, and getting less than desirable results.

So they quit. They never allow themselves that crucial period of trying something, getting it wrong, making small adjustments and trying again. And again. And again.

They reason they were never cut out for that kind of work. And they cheat themselves of the sweetness of achieving results they could have enjoyed if they would have just stuck with it.

But you don’t get rewarded for effort — only results, right?

It’s true that most companies don’t reward people a whole lot for the effort they put into something unless they reach their goals. But you will never achieve your goals if you do not apply sustained effort. The effort ends up rewarding you. And the reward is results that are not only high quality and long lasting, but also deeply gratifying.

Let’s summarize.

It is possible to be too results oriented. And when that happens, three primary areas will suffer

(1) Your experience. Being too results oriented sucks the joy out of your work and leads to increased levels of stress and anxiety. When you equate a desired outcome with your state of well being, the stakes become too high and you will fail to enjoy the journey that leads to your ultimate destination. Work becomes a grind and the quality of your life will suffer.

(2) Your performance. The irony of being too focused on results is that you are less likely to get good results. When your energy and attention goes to some future state, you will vacate yourself from the present. This negatively impacts your creativity and the special touch only you can bring to your work, resulting in crappy products/services and poor performance.

(3) Your sustainability. When you judge your success based on getting stellar results out of the chute, you will experience frustration and a feeling of inadequacy that may lead you to abandon your efforts altogether. Great results require great sustained effort and momentum. This can only be achieved with repeated practice, and the willingness to make mistakes, learn from them and try again and again.

Should you stop caring about results?

Of course not. It’s true that you need to aim high, get clear on the goals you want to achieve and envision what it will be like when you do. But then you need to shift your primary focus from achieving the result to pouring your heart and mind into the process. Your reward will be not only achieving your desired destination, but also enjoying every step along the way.

 

For more on achieving extraordinary results that are both sustainable and fulfilling, consider enrolling in The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Unique GeniusThis thirteen-week leadership development program will help you move beyond the conditioning that keeps you from performing at your highest level – with less effort and more joy along the way.  Public sessions are typically offered in spring and fall, and the program is available to bring in house as well.

 

 

How to Transform Overwhelm and Frustration into Enthusiasm and Engagement

DianeBolden_FB_09.20.17

 

Imagine finding yourself face down on the concrete being pummeled by some kind of hard object every thirty seconds or so.

You’re agitated and a little resentful – and you may feel like a bit of a victim.

And then suppose you lift your head and notice that the concrete you are lying on is green. Widening your view, you see that the objects being hurled at you are tennis balls. And they are coming from a machine that is firing them over a net. As you continue to look around, you notice there is a racket within arm’s reach.

And then you remember – ah yes, I signed up to learn how to play tennis.

This image came to me after I collapsed in overwhelm when what felt like a relentless barrage of requests for my time, emails that screamed to be answered, projects that needed to be advanced, tasks that demanded completion, and all manner of life’s little unforeseen chaotic events yammered for my attention.

How would I get it all done?

Well, I’ll tell you one thing. Cowering in fear does not help.

And neither does even the most justified of indignation and resentment.

I realized this when I lifted my head to take a good look at what was in front of me. And I also realized that all these challenges I was facing were related to things I chose to take on and/or really care deeply about, like:

Up leveling my business so that I can make a bigger impact doing what I truly love.

Being more involved and present with my three children – who inevitably are in constant need of something, often simultaneously, usually in three different places.

Honing my martial arts practice – and being more involved in the nonprofit organization that has given me the opportunity to learn it.

Becoming a better writer and speaker.

Being able to do more of what really matters to me in less time.

Getting better at anything is a decision that you make to be in the game.

It’s easy to forget that the game you’re playing is one that you chose for yourself when those balls are coming at you full speed, one after the other. But the simple shift of mind that comes from going to a helpless victim to someone who has willingly stepped onto the court is one that makes all the difference in the world.

Think of anything in life you feel like you “have to” or “should” do. More than likely with that frame of mind, it will feel heavy and cumbersome. But find something about that same activity that you want or care deeply about, and suddenly everything gets a little lighter.

We find reserves we didn’t think we had. We rise to the occasion. We notice the racket that lies within our grasp and begin to use it to hit some of those balls.

The more you play, the better you get.

I confess. I’ve let a few balls slip here and there. And I’ve hit some in directions that were anything but where I intended them to go. But the less I care about needing to get it perfect, the more I want to play the game.

And the more I play, the more of those balls I’m able to return.

And the more of those balls I’m able to return, the higher my confidence.

And the higher my confidence, the easier and more fun the game gets.

Rest assured, there will be days when it feels like we are being pummeled. But perhaps the reason those balls come at us harder and faster is because we are ready to advance to a whole new level – one that allows us see what we’re really made of. And maybe, just maybe – the only thing we really need to focus on is showing up and being willing to play.

Game on!

Igniting the Spark & Fanning the Flames: 3 Critical Steps to Inspiring Others

DianeBolden_FB_08.14.17

 

When was the last time you were really inspired?

Can you recall what you were doing? What you were thinking about? How you felt? What was it that inspired you? And what did you end up doing as a result?

Wouldn’t it be great if you could replicate the feeling of inspiration and translate it into measurable results any time you wanted to? As a leader, your chief mission is to bring out the best in others and focus their unique talent, style, energy and passion into the creation and achievement of something that serves a greater good. The ability to inspire and motivate is critical. But what is it exactly that makes a leader inspiring – and more importantly how can leaders facilitate others to take inspired action?

STEP 1: Before you can be inspiring, you must be inspired.

Chances are the last time you became inspired, you were not feeling stress, anxiety, worry or overwhelm. And it probably didn’t happen because someone told you to do it. The greatest creations and most significant accomplishments of our time started with a single thought that most likely originated when the minds that conceived them were relatively quiet. It is not uncommon to hear inventors, artists, writers, entrepreneurs, leaders and others say that ideas such as these seemed to originate from a source greater than themselves – and that the most inspiring of these thoughts was in service to a greater good.

The voice of inspiration often starts as a small still whisper that competes for our attention among all the other things we think we need to be doing.   How will you quiet yourself for a few moments today and elevate your attention from problems to possibilities so you can hear what it is telling you?

STEP 2: Before you can truly bring out the best in others, you must start with yourself.

Every one of us has faults and weaknesses. But we also have unique combinations of talent, energy, style and passion that mingle together to form vast pools of possibility. You are capable of far more than you ever dreamed or realized is possible and so is everyone around you. These core qualities lie deep within us waiting to be tapped and harnessed.

True strength is not boastful or proud but rather quietly confident and unassuming. It is also incredibly engaging and uplifting. When you shift your focus from your doubts and fears to your strengths and abilities, you will see the way to rise. And in doing so, you will allow others to do the same. As you focus on people’s true potential and treat them as though they are capable of achieving it, they will prove you right – often surprising and delighting themselves in the process. The ability to do this is one of the marks of a true leader.

STEP 3:   Remember to block and tackle.

Getting people to focus on possibilities and believe in themselves is a huge part of exercising inspired leadership, but it won’t get you all the way there. To leverage people’s strengths and make the most of emerging opportunities, inspiration must at some point turn into ACTION. The trouble is, somewhere along the way our egos have a tendency to try to steal the show. Being fear based, the ego would have us occupy ourselves with doubt, skepticism and anxiety over the potential for failure and any corresponding loss of power, prestige or approval.

This is where MOTIVATION comes in. Motivation is about getting people to move. And sometimes you have to remove barriers that are in front of people before they can do that. Obstacles could be physical, organizational or mental. Good leaders are instrumental in detecting and removing them, whether they are in the form of skill deficiency, inadequate equipment or resources, or a lack of confidence.

You can soothe the clamors of the ego by mitigating risk, increasing the odds of success, and helping others to recognize what they have to gain as a result of exerting the effort necessary to succeed. With the parking brake removed, action and results can begin to accelerate.

In every organization, in every person, and in every moment, there lies possibility and untapped potential. What will you do to recognize it and apply it toward something remarkable?

If you are interested in additional strategies for inspiring and motivating yourself and others to higher levels of performance and impact – as well as greater fulfillment both on and off the job, check out The Real Leader’s Guide to Freedom & Flow Group IntensiveRegistration for the fall program is now open. Enroll by 9/1 with the code EARLYBIRD2 to take advantage of the early bird discount!

Why Losing Your Passion for Work is a Bigger Problem Than You Might Think

Diane Bolden Executive Leadership Coach

 

Has work become a bit of a grind?

You might tell yourself that work isn’t supposed to be fun – that’s why they call it work. But when you spend the majority of your waking hours just getting through the day or counting down to the weekend, you have a bigger problem than you might think.

Most of us don’t start our professions that way, but over the years disappointment, frustration and pressure can lead to disillusionment, disengagement, and burnout. Lack of passion and joy on the job will hit you hard in three major areas:

  1. Personally
  2. Professionally
  3. Organizationally

Let’s take a look at how work becoming a grind affects you personally.

You might think that as long as you can enjoy yourself after five (or six, or seven) and on the weekends, you will be just fine. But when you spend the better part of your day on a kind of autopilot, feeling like you’d rather be somewhere else, it’s hard to keep that negativity from spilling over to the rest of your life.

You may find yourself irritable, preoccupied, exhausted or just brain dead.

And whether you know it or not, that infringes on your ability to fully enjoy the things, experiences, and people in your personal life that you hold most precious.

You may even have a decent paycheck and enjoy a position of influence and status in your organization. But when the work you spend more of your waking hours doing is a continual grind, it’s easy to begin feeling as though life itself lacks meaning and fulfillment.

Perhaps you’ve made the decision (consciously or unconsciously) to put your personal happiness on the backburner in the name of your professional success and upward mobility.

Well, unfortunately lack of passion and joy on the job has a negative impact on your professional effectiveness as well. Let’s take a closer look at that.

Productivity

 You can try all you want, but when you are exhausted and overwhelmed you will work very long days spinning your wheels without getting a whole lot done. You may think you just don’t have enough time to finish everything on your plate. And while it is true that time is finite, your real problem is lack of energy.

Creativity and Problem Solving

Lack of energy makes everything take far longer than it should. It blocks you from accessing your creativity, leads you to unnecessarily complicate things, and pushes the solutions to your problems just out of reach. All of this will contribute to a feeling of being unable to get important things done, which will cause you to work longer hours and become even more exhausted.

Influence

If your job requires you to have even the slightest degree of influence over others, consider this: getting someone excited about doing something is largely a matter of sharing your enthusiasm. But enthusiasm isn’t something that is easily feigned. And when you try to fake it, you will come across as being disingenuous, which will keep others from trusting you.

It’s exceedingly difficult to get anyone — whether they are your coworkers, your direct reports, or your customers — to become excited about something you can’t muster up the passion for yourself. And while we’re on the subject of coworkers, direct reports, and customers, let’s talk about the impact lack of passion and joy on the job has organizationally.

If you are a leader of others whether you know it or not you are setting the tone for the entire organization.

If you are not feeling emotionally committed, passionate, enthusiastic and connected to your work and the people you partner with to do it, chances are the people you lead will not be feeling it either.

Employee Engagement

Research indicates that as much as 70% of U.S. workers are not engaged. That translates into people who are physically present on the job, but not emotionally or mentally all there. When people are disengaged they go through the motions, doing as little as possible to fly under the radar.

The Cost of Complacency

This complacency causes all kinds of problems, including low quality products and services, plummeting productivity, low creativity and innovation, strained customer relationships, intra and interdepartmental conflict, absenteeism, high turnover, and ultimately low profitability. It does little to attract key talent, and certainly does not contribute to having a competitive advantage in the marketplace.

What does that have to do with you?

Engaged employees are people who feel part of something bigger than themselves — an organization with a shared purpose that has meaning to them. And they want to work for a boss who is turned on and tuned in to the organization and them as people.

If you have no passion or joy for your own work, you will be hard pressed to inspire it in others. In fact, you could end up unwittingly sucking the joy from those who already are engaged, and/or driving them to look for work elsewhere.

In Summary

Losing your passion and joy at work has significant implications for you on three different levels:

(1) Personally. You just can’t turn it on and off like a light switch. If you are feeling a lack of passion and joy at work, chances are good it will translate into your personal life, like a dark cloud that follows you around despite your insistence that you can shoe it away. You deserve more out of life than that.

(2) Professionally. The overwhelm, frustration, and exhaustion you feel is likely keeping you from performing at your best. While you may be working very long hours, your problem is not lack of time but rather lack of energy. Lack of energy is accompanied by lack of creativity, problem solving and influence. Energy comes with passion and joy. And when passion and joy are lacking, your performance will be lacking too.

(3) Organizationally. Just as passion and joy can be contagious, so too is the lack of it. A leader’s lack of passion and joy gets translated into disengagement, both for the leader, and the followers. Disengagement negatively impacts productivity, innovation, customer satisfaction, employee recruitment and retention — and ultimately profitability.

So if you feel like work has become a grind — but not a problem you have the luxury to address right now, think again. It may well be that you can’t afford not to. Rejuvenating your passion and joy on the job is easier than you think. And it doesn’t necessarily mean that you have to find another job.

Consider making reigniting your passion at work a priority.

And if you are interested in receiving some support and guidance, I encourage you to check out The Real Leader’s Guide to Freedom and Flow Group Intensive, an exclusive twelve-week small group mastermind/coaching program/online training course kicking off on March 20. Sign up before March 10 and receive a 15% early bird discount!

 

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