5 Ways for Executives to be Less Operational and More Strategic

As we ponder what 2020 will bring, an adage comes to mind: the only thing that’s certain is change.

You can plan and prepare all you want, but the best way to be agile in a shifting environment is to stay connected to the undercurrent of emerging events and patterns – and utilize ingenuity to find the best way to rise to the coming challenges and opportunities.

And, whether you realize it or not, we’ve all been conditioned to tune out or disregard this vital source of intelligence.

The reason is, these days the speed of change (and innovation) moves very quickly …

And it becomes far too easy to rely on plans and approaches that were designed in the past, using old ways of thinking.

In the end utilizing information that is no longer relevant comes with heavy opportunity costs.

Albert Einstein once said “The intuitive mind is a sacred gift, and the rational mind it’s faithful servant. We have created a society that honors the servant and has forgotten the gift.”

This seems especially true in corporate America, where systems, processes and standard operating procedures are often revered as a means to minimize risk, variation and chaos and exert control over our environment. People go to great lengths to plan and research best practices, set guidelines in place and create controls that ensure people follow them.

And when it’s time to execute – you put your head down and run from one thing to the next, juggling multiple priorities and putting out fires, only stopping to troubleshoot when things don’t go to plan…  There never seems to be enough time to pause long enough to determine whether the path you’re running on or the tactics you’re engaging in will get you to where you want to go.

After many conversations with colleagues and clients, it’s a clear consensus that real leaders are ready for a revolution of sorts. It’s time to capitalize on the opportunity to create positive change at all levels of an organization, from top down, to bottom up, because…

If the route you’re taking isn’t aligned with your desired destination, moving faster won’t do you any favors. And relying on your plan to tell you where to go next won’t either.

When you put more importance on the tactics than you do on the strategy and cling to a plan without continually reevaluating it, you have sacrificed the strategic in the name of the operational.

As an executive coach, this is one of the major challenges I work with executives to overcome. Operational is clean. It has defined edges and finite solutions. You can check the boxes and feel a sense of closure and control with an operational approach.

Strategic on the other hand can be a bit messier. It involves stepping into uncertainty to address challenges and opportunities that are new and unfamiliar. There is usually no one right answer. It often involves taking steps out of your comfort zone. And it requires that you slow down instead of speeding up, something that most of us tend to resist because slowing down flies in the face of what we’ve been conditioned to do.

To avoid this discomfort, many executives prefer being busy to being strategic. It gives them the illusion of being productive and the burst of adrenaline that is a nice (yet ultimately unsatisfying and addictive) placebo for real progress.

But busyness isn’t going to help you hit the target necessary to advance your business. Because until you slow down long enough to assess your environment and allow your intuitive mind to partner with your rational mind, you may not even realize what your true target is, let alone how to get there.

Malcolm Gladwell echoed the wisdom of Albert Einstein his iconic book Blink: The Power of Thinking Without Thinking. He wrote, “The key to good decision making is not knowledge. It is understanding. We are swimming in the former. We are desperately lacking in the latter.”

Knowledge is the product of absorbing information. Understanding is the product of insight. And insight comes from the integration of information with experience, from slowing down long enough to practice reflection and discernment.

And that’s an important key to successfully navigating the changing landscape of “business as usual”.

We live in an age of information. You can find an abundance of resources – articles, books, dissertations, webinars, workshops, best practices, etc. on any given topic. This information tends to be descriptive of what worked in the past to address the challenges faced by people and organizations whose situations are rarely identical to our emerging challenges and opportunities.

Acting on information without discernment is like taking someone else’s prescription given for a diagnosis that you aren’t entirely certain matches your own.

And yet all too often we move full speed ahead with seeming solutions that don’t really address the true underlying problems (and often make the problem worse). Ask yourself how many times have you’ve overlooked, disregarded or suppressed inklings or rumblings that told you something is just not right.

It happens to the best of us, because we get so attached to our plans that we resist (consciously or unconsciously) anything that could potentially interfere or slow us down.

Sometimes the inklings come from within, accompanied by a sense of incongruence. It might feel as if you are wearing someone else’s clothes while trying to convince yourself that they fit just fine, even though they are way too tight. But in the name of efficiency (and because you think slowing down to address it is a luxury you can’t afford), you press on anyway.

Other times the rumbles come from others within the organization, people who aren’t so attached to the predetermined plan, who are a little closer to the real problems and issues and have a sense of what needs to be done to address them.   And they are all too often shushed by others (usually a few levels above in the hierarchy) who measure performance based on how well predetermined plans are implemented and adhered to.

So how do you turn this short-sighted, self-defeating old way of thinking dynamic around?

Here are five practical tips to get you moving in a new, more progressive and productive direction:

• Carve out time regularly for yourself to reflect, integrate and think strategically. Block this time on your calendar and hold it sacred in the same way you would a meeting with your boss or your most important customer. It doesn’t have to be a large block of time. The important thing is to slow down long enough to consider how things are going and to determine whether your approach is aligned with your desired goal. Identify what, if any, tweaks to your plan are necessary, and write down your ideas.

• Put just as much weight on the questions as you do the answers. Ask, “What are the problems I am/we are trying to solve? Could they be symptoms of a larger issue that has not yet been addressed? What are we seeing? What are we not seeing? How can we get the information and knowledge necessary to truly understand the problem and what needs to be done to effectively address it?”

• Encourage dialogue. This is a big one. Give people who are closest to the challenges and issues that are being addressed an opportunity to communicate with those who have the bigger, more strategic picture. Take steps to integrate top down and bottom up approaches by creating a forum for discussing emerging patterns, trends, problems and opportunities and dialoguing about what the best approaches and solutions may be.

• Welcome and embrace dissent. This may not be comfortable at first, but the more you can encourage people who have concerns with the current course of action to speak up, and give them opportunities to constructively express those concerns, the more likely you’ll gain the support and momentum you need to move forward. When you value people’s perspectives and contributions by listening with an open mind and a willingness to act, you’ll also have access to information that will dramatically increase your chances of success.

• Use discernment. When looking to best practices or considering recommendations from experts, determine whether they are truly a good fit (and to what degree they should be tweaked or tailored to meet the specific needs of the organization) before they are implemented.

The tendency to act operationally instead of strategically and overlook, disregard or suppress the very insight that will lead you to the best solutions and innovations, is only one of many common practices that are being challenged and improved on within the emerging real leader revolution. The focus of these new conversations and perspectives is helping both executives and the organizations they are a part of to unleash unprecedented performance, make a bigger impact and enjoy a greater sense of meaning and fulfillment in their work and their lives.

This translates into increased profitability, greater market share and stronger relationships with customers who become their biggest advocates.

If you are interested in learning more about how to liberate yourself and your organization from unproductive, self-defeating and potentially damaging ways of doing business as usual, visit www.RealLeaderRevolution.com and download your free copy of The Real Leader Revolution Manifesto.

The Fallacy of Failure

“What great thing would you attempt if you knew you could not fail?”

~ Robert H. Schuller

I have come across the above quote often and pondered it reflectively.  It inspires me to think big – contemplating all the many things I have dreamed of creating or being a part of.  I often feel compelled to make a list – and have done so many times.  I encourage my clients to do this as well.

But the most interesting and show stopping part of that quote for me is the idea of “failure”.

It’s easy to think of shooting for the moon when the idea of crashing down to the ground doesn’t enter the picture.  We can dream and scheme all we want, but in order to make our dreams real, we must take action.  And when we do, this idea of failure seems to have a way of creeping in despite our best attempts to move forward in spite of it.

Failure means different things to different people.  But I think the most debilitating thing about the idea of failure is having to experience or endure some kind of pain – pain of rejection, embarrassment, loss, financial ruin – not to mention its actual physical variations.

The interesting thing to me about pain is that – thankfully – it is usually finite.  It comes and it goes.  And while we don’t always have any control over whether we experience it, we do seem to play a part in how long it lasts and how uncomfortable it gets.

As a kid, getting immunizations was terrifying. I remember how worked up I would get before the needle even came close to my skin.  And I’ve watched my kids do the same thing – even screaming or wailing before contact was ever actually made.  But a few seconds later, the injections were completed before the kids even realized it.

They got off the exam table and immediately went onto other things – except perhaps when one of them needed a little more sympathy and deliberately focused on the site of the shot and the blood on the bandage – prolonging the unpleasant experience and making it into something far more painful than it really needed to be.

I think we do the same thing when we contemplate the pain that accompanies what we believe would be “failure”.  Our minds have a way of making it far more ominous than it ever is in reality.  And if we happen to find ourselves experiencing it, we can also fall into the trap of unwittingly making it more uncomfortable than it really needs to be.

But we can also exercise resilience and determination in our ability to bounce back and focus on something that will allow us to move forward in spite of an otherwise unpleasant experience.

Because what it really comes down to is what your experience – regardless of the way it turns out – has given you, rather than cost you.  People who have accomplished extraordinary things in the world are the first to tell you that what many refer to as “failure” has plagued them time after time – and many will tell you those experiences were prerequisites for their success.

What differentiates them from those who allowed “failure” to defeat them is that they picked themselves up, figured out what they could learn, and moved forward armed with a new awareness, a new understanding, and a renewed commitment to their greatest dreams and visions.

I think we all need a shot from time to time.  A shot of humility, compassion – and humor.  A shot that will only serve to make us stronger, more determined, and far more resilient than we were before. What great thing can YOU achieve today, knowing that you simply cannot fail?

If you’re ready to play a bigger game, consider enrolling in the spring 2020 session of The Pinocchio Principle Unleashed:  The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius.  It’s an exclusive thirteen week leadership development program that will help you push through the resistance and sidestep the pitfalls that keep you from unleashing GENIUS in yourself and those you lead — and unlock extraordinary performance in yourself and other while experiencing greater joy and fulfillment both on and off the job.

For a limited time, you can lock in the 2019 prices before they go up in 2020.  Give yourself an early holiday gift that’ll help you usher in a bigger, brighter 2020 by claiming one of the ten seats that are now available. 

 

 

The Gift of Chaos (and How to Leverage It)

 

“Chaos often breeds life, when order breeds habit.”

~ Henry B. Adams

Like many of us, I grew up thinking that things happened in a linear way.

First this, then that. One building block upon another in a definite order. Cause and effect. But over the years, I’ve noticed that life isn’t always like that.

Often it seems life is a series of random events that don’t seem to make much sense.

But when you have a larger vision and experience that vision as though it has already happened, you can begin to see this apparent chaos in a whole different way. Often what we experience is a chain of seemingly disjointed events that are in reality very connected.

Think of watching a movie of a glass shattering, only in reverse motion.

Pieces fly together from all directions in a disjointed fashion and assemble into a perfect whole. Each piece is absolutely necessary, though, in and of itself, incomplete and inconceivably connected to a larger picture.

We will experience ups and downs and travel roads that deviate from what we anticipated.

Nevertheless, these seemingly divergent paths may in fact be prerequisite to experiencing the totality of our vision. At times the healing process entails pain, discomfort or other symptoms. While we may point to these as signs of illness, we could alternatively consider them evidence of our recovery.

Seasons will change, and so will we.

A phase of growth and expansion is often preceded by a period where things unexpectedly fall away. We can look at the void as a loss, or recognize it as the space necessary for new creations to take root and flourish.

We may not initially realize the significance or relevance of our chaotic experiences.

But in hindsight we often realize the importance of enduring specific challenges, setbacks, delays, or what felt like irrelevant nuisances. These obstacles give us a greater perspective on who we are, deeper appreciation for where we have been and where we are going, and compassion for others who have experiences similar to our own.

As we rise up to these little challenges, we find strength we didn’t know we had and realize we are far greater than we thought we were. And as leaders, we can help others appreciate and leverage their own chaos as well.

Appreciating the perfect order unfolding in our lives more of an art than a science.

Most of us never really take the time to recognize it. If you are interested in leveraging the seeming chaos in your own life and life’s work, I encourage you to consider enrolling for the fall session of The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, kicking off the week of September 23rd.

The program is filling up – and it is a great group of people so far!   Enrollment is limited – click the link to save your seat.

 

 

 

 

Want to Do More? You Should Start by Doing Less

 

What are you longing to create for yourself?

And what do you need to let go of to allow it to fully take root?

 

We are a goal driven society that is conditioned to seek more.

Our egos desire more money, more fame and prestige, and more stuff. A deeper part of ourselves longs for more peace, more meaning, and more purpose in our lives. We want to move beyond our previous realizations of what we’ve already accomplished to master newer, better ways of doing things—whether that be what we create in our lives or in our organizations—and as leaders what we can inspire others to do as well.

What if you started with less instead of more?

Though it is tempting to occupy ourselves with thoughts of how we can go about achieving all of this and what we need to do more of, perhaps what we really need to start with is what we need to do less of – what we need to let go of to create the space for something new to come in.

We are constantly evolving as human beings.

It is so easy to look to the past to define who we are through the things we’ve already done – goals we’ve achieved, titles we’ve acquired, and creations we have built. Our previous experiences coagulate to form an identity that is easy to confuse with our true nature.

The fact of the matter is, you are not your accomplishments, your creations, or the sum of the various roles you play in your life – manager, director, vice president, mother, father, friend, son, daughter, etc. You are much, much more than that. Your potential is limitless.

And yet, we limit ourselves by definitions of who we think we are – or should be.

They filter the experiences we allow ourselves to have and compel us to define the form that our deepest longings should take. To be happy, we reason – we must get that promotion, achieve this or that goal, hit that target. So we continue to go through the motions, doing the kinds of things we’ve always done – on a sort of autopilot.

Some of this may bring satisfaction, and some may lead to discontentment.

We need to attune ourselves to that which brings us the most of what we truly desire and open ourselves to the possibility that what we really want may need to come in a form that has previously been undefined for us. In short, we must allow ourselves to surrender what we think we know to open to the mystery that is unfolding in each of our lives.

Easier said than done, right?

How exactly do you go about letting go of the known when it is all you know?

We can take our cues from nature. Snakes and other reptiles shed their skin, trees drop their leaves, and caterpillars create cocoons in which their forms entirely dissolve before recreating themselves in the form of butterflies. Even a fish in a bowl cannot stay in water that contains its excrement – the waste must either be emptied and replaced with new water, or absorbed by something else that will remove it from the fish’s environment. Without engaging in these renewing processes, these creatures will die. And so it is with us. Many of us are already walking around encased in layers of old, dead stuff that needs to be released.

What are you holding onto in your life that has run its course?

• What are the old outmoded ways of doing things that no longer bring you energy?
• What are the things you’ve acquired that you no longer need?
• What beliefs are you holding onto that are no longer true for you?

Pay attention to the times that you feel constricted, anxious, or tired and in those moments ask what you can let go of. Don’t be afraid of the answer. Though it may frighten you because it introduces an element of the unknown, following these insights will always lead to freedom and liberation.

Your computer can only handle so much data, and the same is true of you.

If you do not delete old email and get rid of files that have been accumulating over the years, and if you continue to add new programs without deleting old ones, you will find that it becomes sluggish and unresponsive. Just as freeing up space allows your computer to process things more quickly, so too will clearing your own personal space (whether of things or thoughts) allow you to access new levels of clarity and creativity.

Space brings freedom.

You will breathe easier, be more present in every action and interaction you partake of, and bring more of who you really are to what you do. And you will open the space of possibility that will allow something to come in that may surprise and delight you. Rather than being something you slave away for, it will simply emerge and reveal itself to you.

And of course, any work you do on yourself will serve as a form of leadership for others who, like you, seek their own answers and could benefit from your example of unearthing what is possible and allowing it to take form in new and unexpected ways.

Taking the time to discern what is and isn’t working in your life and up level your game becomes easier and more fun when you have support.

If you are ready to do a deep dive to supercharge your leadership and your life, I encourage you to check out The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program designed to help high achieving (and often overextended) leaders minimize pressure and stress so they can access their best work — and enjoy their lives more both on and off the job.

Though the spring program has now closed, registration for the fall program will open soon. To get on the waiting list, email Support@DianeBolden.com.

Why Losing Your Passion for Work is a Bigger Problem Than You Might Think

 

Has work become a bit of a grind?

You might tell yourself that work isn’t supposed to be fun — that’s why they call it work. But when you spend the majority of your waking hours just getting through the day or counting down to the weekend, you have a bigger problem than you might think.

Most of us don’t start our professions that way, but over the years, disappointment, frustration and pressure can lead to disillusionment, disengagement and burnout. Lack of passion and joy on the job will hit you hard in three major areas:

(1) Personally

(2) Professionally, and

(3) Organizationally

Let’s take a look at how work becoming a grind affects you personally

You might think that as long as you can enjoy yourself after five (or six, or seven) and on the weekends, you will be just fine. But when you spend the better part of your day on a kind of autopilot, feeling like you’d rather be somewhere else, it’s hard to keep that negativity from spilling over to the rest of your life.

You may find yourself irritable, preoccupied, exhausted or just brain dead. And whether you know it or not, that infringes on your ability to fully enjoy the things, experiences and people in your personal life that you hold most precious.

You may even have a decent paycheck and enjoy a position of influence and status in your organization. But when the work you spend more of your waking hours doing is a continual grind, it’s easy to begin feeling as though life itself lacks meaning and fulfillment.

Perhaps you’ve made the decision (consciously or unconsciously) to put your personal happiness on the back burner in the name of your professional success and upward mobility.

Well, unfortunately lack of passion and joy on the job has a negative impact on your professional effectiveness as well. Let’s take a closer look at that.

Productivity

You can try all you want, but when you are exhausted and overwhelmed you will work very long days spinning your wheels without getting a whole lot accomplished. You may think you just don’t have enough time to finish everything on your plate. And while it is true that time is finite, your real problem is lack of energy.

Creativity and Problem Solving

Lack of energy makes everything take far longer than it should. It blocks you from accessing your creativity, leads you to unnecessarily complicate things, and pushes the solutions to your problems just out of reach. All of this will contribute to a feeling of being unable to get important things done, which will cause you to work longer hours and become even more exhausted.

Influence

If your job requires you to have even the slightest degree of influence over others, consider this: Getting someone excited about doing something is largely a matter of sharing your enthusiasm. But enthusiasm isn’t something that is easily feigned. And when you try to fake it, you will come across as being disingenuous, which will keep others from trusting you.

It’s exceedingly difficult to get anyone — whether it be your coworkers, your direct reports or your customers — to become excited about something you can’t muster up the passion for yourself. And while we’re on the subject of coworkers, direct reports and customers, let’s talk about the impact lack of passion and joy on the job has organizationally.

If you are a leader of others, whether you know it or not, you are setting the tone for the entire organization.

If you are not feeling emotionally committed, passionate, enthusiastic and connected to your work and the people you partner with to do it, chances are the people you lead will not be feeling it either.

Employee engagement

Research indicates that as much as 70 percent of U.S. workers are not engaged. That translates into people who are physically present on the job, but not emotionally or mentally all there. When people are disengaged they go through the motions, doing as little as possible to fly under the radar.

The cost of complacency

This complacency causes all kinds of problems, including low quality products and services, plummeting productivity, low creativity and innovation, strained customer relationships, intra and interdepartmental conflict, absenteeism, high turnover, and ultimately low profitability. It does little to attract key talent, and certainly does not contribute to having a competitive advantage in the marketplace.

What does that have to do with you?

Engaged employees are people who feel part of something bigger than themselves — an organization with a shared purpose that has meaning to them. And they want to work for a boss who is turned on and tuned in to the organization and them as people.

If you have no passion or joy for your own work, you will be hard pressed to inspire it in others. In fact, you could end up unwittingly sucking the joy from those who already are engaged, and/or driving them to look for work elsewhere.

In summary

Losing your passion and joy at work has significant implications for you on three different levels:

(1) Personally. You just can’t turn it on and off like a light switch. If you are feeling a lack of passion and joy at work, chances are good it will translate into your personal life, like a dark cloud that follows you around despite your insistence that you can shoe it away. You deserve more out of life than that.

(2) Professionally. The overwhelm, frustration, and exhaustion you feel is likely keeping you from performing at your best. While you may be working very long hours, your problem is not lack of time but rather lack of energy. Lack of energy is accompanied by lack of creativity, problem solving and influence. Energy comes with passion and joy. And when passion and joy are lacking, your performance will be lacking too.

(3) Organizationally. Just as passion and joy can be contagious, so too is the lack of it. A leader’s lack of passion and joy gets translated into disengagement, both for the leader, and the followers. Disengagement negatively impacts productivity, innovation, customer satisfaction, employee recruitment and retention — and ultimately profitability.

So, if you feel like work has become a grind — but not a problem you have the luxury to address right now, think again. It may well be that you can’t afford not to. Rejuvenating your passion and joy on the job is easier than you think. And it doesn’t necessarily mean that you have to find another job.

But that’s a subject for another article…

Looking to get away from that grind and reignite your passions? Check out the The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program designed to help high achieving (and often overextended) leaders minimize pressure and stress so they can access their best work — and enjoy their lives more both on and off the job.

Though the spring program has now closed, registration for the fall program will open soon. To get on the waiting list, email Support@DianeBolden.com.

Centered in Conflict

 

When was the last time someone caught you off guard with a piece of feedback or a message that felt like an attack?  How did you respond?

If it took you by surprise, chances are for a moment you may have lost your balance, moving  either away from the bearer of the message, or toward him or her (literally or figuratively).  If you leaned away, in an effort to avoid conflict or to crawl inside your comfort zone, you may have withheld your point of view or any response for that matter.  If you leaned forward, you may have thrust your point of view upon the other in a way that was more like a counter attack than a response.  Or perhaps you accommodated and sacrificed your own needs in order to maintain harmony.  Either way, you fell away from your center – your true place of power.

What does this mean?  If I am too attached to my own point of view, I am likely to force it on others and become rigid to anything that doesn’t seem to fit with it.  When I am stiff and lean too far forward, I am easily knocked over.  On the other hand, if I forget what I know and allow others to dictate what I believe, I will lose my footing and become easily manipulated.

But if I can get to a place of curiosity, where I can really listen to what someone else is saying and be willing to test my own assumptions without automatically believing they are absolute, I will be relaxed, agile, and strong.  When I am pushed, I will absorb the shock by allowing myself to be temporarily moved, and then come back to center – my place of strength.  I can integrate what others are saying, broaden my perspective, and allow myself to grow stronger as a result.  From this place of strength I will engage in communication that is far more productive.

Most of us will be knocked off balance periodically.  We may find ourselves swaying from one direction to the other.  But each time it happens, we can practice coming back to center – being willing to let go, relax, listen, and adjust accordingly.  In doing so, we will learn and grow.  We will transform ourselves and set powerful examples for others.  And in so doing, we will truly lead.

 

“Blessed are the flexible, for they shall not be bent out of shape.”

~ Michael McGriffy, MD

If you’re feeling a bit off balance check out the The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program designed to help high achieving (and often overextended) leaders minimize pressure and stress so they can access their best work — and enjoy their lives more both on and off the job.

Though the spring program has now closed, registration for the fall program will open soon. To get on the waiting list, email Support@DianeBolden.com.

The Masterpiece in the Marble: 3 Steps to Unearth Your Best Work

 

We’ve all been to a lot of classes – whether on leadership or related subjects – where we sit passively and listen to someone teach us things from a workbook or a power point presentation. Some of these classes infuse us with new ideas and inspirations, and others do not. Either way, the chief challenge is coming back to our daily work and implementing what we have learned. Class or no class, putting into practice the ideas and insights we get on a daily basis is a challenge. It is a challenge because it calls for us to integrate them into a way of doing things that we have established for ourselves over a long period of time.

To change, grow or improve in any way, we must consciously look at ourselves.

We need to look at both what is working and what is not. Often we are so accustomed to running from project to project and meeting to meeting, that we aren’t even aware of the dynamics at play under the surface. This frenetic approach leads to a pattern of similar results, similar experiences, and inevitably similar frustrations, and often the feeling that there has to be more to it than this.

There is.

The truth is, you already possess within you the core essentials you need to be successful. 

The question is, are you using them?  And are you using them to the best of your ability?  If the answer is no, it doesn’t matter how many new tools you acquire or methodologies you learn.  Our chief challenge is not to continue looking to others for solutions and answers, but instead to take the time to tap that part of ourselves that remains our purest potential.  The prerequisite for being an effective leader of others is to learn to lead ourselves.

Michelangelo once said “The masterpiece is already in the marble.”

The same is true for each of us. Our chief task as leaders is to chip away at the stuff that surrounds the masterpiece. What stuff? You may ask. The habits, patterns and approaches you’ve been utilizing over the years that are no longer getting you the results you want. And the inaccurate beliefs, assumptions and doubts you have about yourself, others, and what is generally possible in any given situation. These are the major factors that keep you from unearthing your best work.

So how do you chip the away at the extraneous?

The part that is especially challenging for people is that they often don’t even realize they are operating from a mindset that isn’t serving them. They may recognize the results they’re getting aren’t what they’d like without necessarily realizing that the core issue lies within them. And the tricky thing is that until you recognize that the mindset you have isn’t serving you, you will continue to make decisions and attempt to solve problems operating within the very frame of mind that is keeping you from seeing the outcomes you want.

Here are some steps you can take to shift into a way of thinking that allows you to bring out your very best – and in the process help others to do the same.

The first step is to TAKE RESPONSIBILITY.

The next time you have an experience that doesn’t go the way you’d like it to, replay it in your mind and try to identify the role you played in it –not only with your actions (or lack of action) but also your thoughts – what you were believing at the time, where your focus was, and how others reacted to you. Ask yourself what you would do differently next time. Then envision what that would look like and feel like if you were to have the same situation, but a more favorable response. In this way, you can allow your experiences to teach and mold you into something better – even the ones that are less than optimal.

The second step is to PAY ATTENTION.

You are bound to fall into old patterns again and again, but the more you become aware of them, the less compelling they become. At first you may not catch yourself until after the fact, but over time you will find you can interrupt the cycle sooner, until finally you are able to head it off at the pass and choose a different response altogether.

The third step is to IDENTIFY WITH THE MASTERPIECE, NOT THE MARBLE.

You are not your thoughts, your patterns or your habits. You are much bigger than that. Once you are aware of how those things are operating in your life, you free yourself up to choose new ones. Rather than chipping away at the marble, you will begin to grow from within it, busting through the constraints that no longer hold you captive. Instead of dwelling on your limitations, focus on your strengths. Instead of putting your attention on the things you don’t want to see, begin identifying with what you do want and recognize that you have the ability to achieve it.

As you begin to clear the debris from your view, you will see things in a whole different light – including those around you that you have the opportunity to lead. These folks are far more likely to take their cues from your action than your words. And when you begin to help them identify with their masterpieces as you have learned to do, there is nothing you cannot achieve.

If you are interested in additional strategies for inspiring and motivating yourself and others to higher levels of performance and impact – as well as greater fulfillment both on and off the job, check out The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program kicking off the week of April 1st.

How You Can Use Frustration To Improve Your Effectiveness

 

“I’m so tired of feeling unorganized and scattered all the time.”

A client told me in a recent meeting. He added, “I come into the office and there are papers flung all over my desk, half started projects buried in piles with new requests heaped on top of them. But I never seem to have time to go through them because by the time I get there, a line of people waiting to talk to me has already formed outside my door and I have no choice but to spring into action. And my days are full of requests that add new papers, projects and action items to a pile that grows faster than it shrinks.”

He felt like Sisyphus – like he was constantly pushing a big rock up a hill only to have it roll back down as soon as he got near the top.

“What do you think I should do about it?” he asked me. I knew he wouldn’t like my answer.

“Move into it,” I told him. “Tell me more about how starting your day like that affects the quality of your life.”

He was perplexed. “Why would I want to move into something so awful? Shouldn’t I be figuring out how I can move away from it? Rise above it?”

He was essentially living as Bill Murray’s character in Groundhog Day, constantly reliving the same day over and over again. However, there are hidden gifts in such a predicament.

Fuel

That is the reaction most of us (including yours truly) have when faced with an unpleasant predicament. But rising above an unpleasant predicament often requires us to change habits or patterns that are ingrained and comfortable. And initiating and sustaining a change like that requires fuel — fuel that will allow us to break through our obstacles and limitations at the very moment when it seems most difficult.

Change occurs when the pain of the current state is greater than the perceived pain of making a change, and the pleasure of making a change is greater than the pleasure (or payoff) of staying the same. 

When you truly move into your frustration, you begin to open your eyes widely to recognize the impact a problem is having on your life. You allow yourself to accept that this pain will continue until you do something about it. And until you are truly ready to do something about it, you will continue to do what you’ve always done and suffer as a result.

This can be done long before you know what that solution is. And just as you can move into your pain, so too can you move into the pleasure of what life would be like without your problem. This too, serves as fuel that will ultimately allow you to do what it takes to create and implement a lasting solution.

Insight

Moving into your frustration illuminates not only the problem, but also the underlying factors that contribute to and exacerbate that problem. It gives you insight.

Most of us instinctively move away from pain, firing shots over our shoulder at what we believe to be the antagonist without really recognizing or locking onto a target.

To really know what needs to be done to slay the beast, my client needed to take a closer look and recognize what it eats, how it grows stronger, and how he might unwittingly be feeding and nurturing it. That’s exactly what moving into the frustration with a spirit of curiosity does.

When he got curious about his predicament, he began to notice that he had a tendency to book his appointments back-to-back, starting first thing in the morning and say yes to more things than he could realistically accomplish. He realized that he didn’t have a clear sense of what was truly a priority and that in the absence of that clarity, he was making everything number one — except his own sanity.

The more awareness he cultivated in the presence of his frustration, the more he began to identify and understand what was really causing your frustration. This also led my client to discover and embrace the third gift of frustration.

Possibility

Insight opens the door to possibility. Once you have an understanding of the factors that cause or contribute to a problem, you begin to recognize a multitude of options that can lead to lasting resolution.

In the days and weeks that followed, my client identified a number of strategies that could potentially work for him, including scheduling, communication, and delegation tactics.

The next time you feel like you are living the life of Bill Murray’s character in the movie Groundhog Day, remind yourself that frustration comes bearing gifts. Reliving the same experience over and over again isn’t so bad if it ultimately yields fuel, insight, and possibility. Move into your discomfort, pay attention, get curious, and connect the dots. Then, you too will find a way to transform your frustration into freedom.

If you are interested in additional strategies for recognizing and moving beyond self-limiting patterns of behavior and thought, I encourage you to check out The Pinocchio Principle Unleashed:  The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program kicking off the week of April 1st.

How to Get What You Really Want

 

“What do you really want?”

I ask my clients and myself this question. We answer:

• I want things to go my way.
• I want to come out on top.
• I more wins and fewer losses.
• I want my problems to disappear.
• I want to be profitable.
• I want to be successful.
• I want to be respected.

All understandable, relatable.

But the follow-up question is just as important.

“What would that give you?”

This one stumps people. But the answer is usually something about getting peace of mind, satisfaction, happiness and a feeling that all is as it should be in the world.

What if you could have that now?

Sign you up, right?

It starts by recognizing that that the quality of your day – the feeling of getting what you want – is a direct reflection of your thoughts.

Here’s an example of what I mean.

You are about to go into a high-pressure meeting.

You know what you need to do to come out on top. Of course, you want to win, you want to be respected and your agenda dictates that the meeting must unfold in a certain way. Already your mind has created a definition of winning, of GETTING WHAT YOU WANT, that involves you playing your part and others in the meeting playing the part you have imagined for them.

If things don’t go exactly the way you envision, you are disappointed.

You may feel disrespected. If they do go your way, and someone else loses in the process because they must bow to your agenda, then the victory of that win is likely to fade quickly, leading you to seek another win.

What if you go into that same high-pressure meeting with a different mindset?

A mindset that views the meeting through the lens of all parties winning – even if the way to do that was not part of your original agenda? Go into the meeting seeking the best solution for everyone and watch what happens.

Up leveling your mindset allows you to see new possibilities and get better results.

Your mind will begin to entertain the thought that there could actually be a solution in which everyone wins. As a result, you will listen more intently. You will ask different questions. You will be more genuinely interested in what others have to say, because they are an important part of your solution. You will show respect others, and in so doing receive respect.

If you hold the intention of a meeting that everyone walks away from feeling better than when it started, you’ll go into that meeting with a quiet confidence, faith, trust and patience. You’ll take comfort in the wisdom of the group. You’ll start to find you are NOW getting what you want.

It sounds too easy.

Magical even. It’s no wonder since we’re conditioned to believe that we have to do something to get what we want, whether that’s money, respect or peace.

Let’s start again.

Think about whatever your mind if most occupied with and ask the question, What do I really want?

And then, what would that give me?

Take those questions to a higher level, one in which everyone involved benefits in some way.

Feel the ultimate end state as though it has already happened, even though you have no idea how it will happen. Can you rest in the certainty that things will happen in everyone’s best interest?

Let it flow.

Then as you go about your day or face this situation, let your actions flow from the state of mind you wish to achieve. Over time, you’ll realize that instead of having to see it to believe it, what you see will be a direct reflection of what you believe. Allow yourself to believe in the highest possible good for everyone, let go of how it will happen and watch miracles unfold in your life and those of everyone around you.

You won’t have to do anything to achieve that peace of mind, satisfaction and a feeling that all is as it should be because you already possess it.

This process is just one of the many techniques taught in The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius to help you get the results you want with less stress and greater fulfillment. This exclusive 13-week leadership development program kicks off the week of April 1st and is limited to the first 25 people who enroll. Reserve your spot today!

How to Up Level Your Game by Upgrading Your Internal Programming

 

Imagine that software you’ve relied on for years stops working for you.

You notice that it has been freezing up a lot. At first, it didn’t really bother you. But now these little glitches are happening so often that you’re having trouble getting things done.

When you look into the problem, you find you are not the only one that has been experiencing it. Much to your relief, a new version of the program is being rolled out that has fixed all the bugs. And happily, this updated program is now available for you to download.

The same thing happens to each of us. 

We are cruising along doing what we’ve always done only to find it just isn’t working so well anymore. We aren’t getting the results we wanted. Or worse, what worked before is actually causing new problems. And despite our best efforts, these problems are throwing a big monkey wrench in things.

So how do you find a bug in your program?

First, you start by recognizing that you aren’t getting the results you want. And then you work backward. Finding the bug in your program requires that you detach from your actions in such a way that you can observe and evaluate them.

One way to do this is to replay events in your mind to identify any causal factors.

You can do this in the car on the way home from work as you mentally review the day’s events and evaluate what went well and what didn’t. You can journal about it. Or you can talk with someone who is an objective third party, like a friend, family member, mentor or coach.

The bug in your program is almost always a knee jerk reaction.

Knee jerk reactions are the product of conditioning—what happens when a behavior becomes so automatic that you no longer need to think about it. And conditioning is good when it leads you to behave in a way that is constructive—like when you practice a new skill over and over again until you can do it without having to remind yourself of each step.

But conditioning that leads you to spring into action when what you really need to do is give a little more consideration to your response can get you into trouble.

There is a neurobiological component to conditioning.

Every time you practice something or respond to a stimulus in a certain way, you are creating neural networks in your brain. Neurons that fire together wire together. And the more they fire, the stronger and more automatic their connections (and your behaviors) get. Conversely, when a neural network is interrupted or not used for a certain period of time, these connections begin to weaken.

Once you have identified the bug, you can begin to eliminate it.

Simply being aware of a knee jerk reaction will begin to loosen its grip on you. This is not to say that someone could instantaneously eradicate a bug and immediately improve his or her results. It takes time. Awareness is half the battle.

Initially, errors are not caught until after the fact, but with increased awareness and attention, you can notice them sooner and sooner. The time it takes to realize blunders drops from hours to minutes, and, with continued diligence, you’re able to take steps to correct them in real time. Ultimately, you can get to the point where you can prevent yourself from engaging in this automatic reaction altogether.

As the bug is eliminated, the program can be upgraded.

Upgrading the program is a matter of replacing an old behavior with a new one. Unlike software upgrades, this one doesn’t isn’t a matter of a simple download. It requires attention, thought and persistence.

As mentioned previously, neural networks that correspond to old, undesirable patterns of behavior weaken when they are not engaged. And as they weaken, repeated practice allows new neural nets to be formed that support a more desirable behavior.

But doesn’t creating new neural networks require a huge amount of practice?

The interesting thing about the formation of these neural networks is that they do not have to happen in real time. Research has shown that mentally rehearsing a new pattern of behavior leads to the same growth in neural networks that physical practice does.

Really. If you replay the situation you wish you could have handled differently and “edit” your action to the desirable choice, you are literally rewiring your brain to act the correct way in the future.

Doing so will allow you to create and increasingly rely on new neural networks when in situations that necessitated different responses. Gradually, you are able to replace your tendency to demand compliance with a more thoughtful, respectful, and engaging approach to influencing others.

Let’s review the process of upgrading your internal programming:

• Step One: Find your bug. The first step is to recognize when you have a tendency to engage in behavior that keeps you from getting the results you desire. Most likely this will be a knee jerk reaction that propels you into action before you have a chance to think.
• Step Two: Disempower your bug. Becoming aware of behavior you fall into and the impact it has on your effectiveness ultimately weakens its hold on you because while it still may be automatic, it is no longer unconscious. Though falling into old patterns when you know better is frustrating, this awareness is a sign of tremendous progress.
• Step Three: Substitute a new program for the old one. As your old habits and the corresponding neural nets that lead you to engage in them begin to weaken, you can replace them with new behaviors. The more you practice these new behaviors (whether physically or mentally), the stronger the new neural networks and your new patterns will become. And the less you engage the old behaviors, the weaker and less prominent the old neural networks (and the corresponding behaviors) get.

If you find yourself engaging in behavior that is interfering with your effectiveness, the most important thing to remember is that you are not the program that is running it. You are the programmer. You have the ability to consciously choose the behaviors and the responses you have to any given stimulus.

Though interrupting and upgrading your internal programming takes time, the results will be well worth your effort. And the best part is that you don’t have to lodge a complaint with or rely on anyone but yourself in order to do it.

Now if only we could keep those darn devices from freezing up!

If you are interested in additional strategies for upgrading your internal programming so that you can access your very best performance, I encourage you to check out The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius an exclusive 13-week leadership development program kicking off the week of April 1st.