As we ponder what 2020 will bring, an adage comes to mind: the only thing that’s certain is change.
You can plan and prepare all you want, but the best way to be agile in a shifting environment is to stay connected to the undercurrent of emerging events and patterns – and utilize ingenuity to find the best way to rise to the coming challenges and opportunities.
And, whether you realize it or not, we’ve all been conditioned to tune out or disregard this vital source of intelligence.
The reason is, these days the speed of change (and innovation) moves very quickly …
And it becomes far too easy to rely on plans and approaches that were designed in the past, using old ways of thinking.
In the end utilizing information that is no longer relevant comes with heavy opportunity costs.
Albert Einstein once said “The intuitive mind is a sacred gift, and the rational mind it’s faithful servant. We have created a society that honors the servant and has forgotten the gift.”
This seems especially true in corporate America, where systems, processes and standard operating procedures are often revered as a means to minimize risk, variation and chaos and exert control over our environment. People go to great lengths to plan and research best practices, set guidelines in place and create controls that ensure people follow them.
And when it’s time to execute – you put your head down and run from one thing to the next, juggling multiple priorities and putting out fires, only stopping to troubleshoot when things don’t go to plan… There never seems to be enough time to pause long enough to determine whether the path you’re running on or the tactics you’re engaging in will get you to where you want to go.
After many conversations with colleagues and clients, it’s a clear consensus that real leaders are ready for a revolution of sorts. It’s time to capitalize on the opportunity to create positive change at all levels of an organization, from top down, to bottom up, because…
If the route you’re taking isn’t aligned with your desired destination, moving faster won’t do you any favors. And relying on your plan to tell you where to go next won’t either.
When you put more importance on the tactics than you do on the strategy and cling to a plan without continually reevaluating it, you have sacrificed the strategic in the name of the operational.
As an executive coach, this is one of the major challenges I work with executives to overcome. Operational is clean. It has defined edges and finite solutions. You can check the boxes and feel a sense of closure and control with an operational approach.
Strategic on the other hand can be a bit messier. It involves stepping into uncertainty to address challenges and opportunities that are new and unfamiliar. There is usually no one right answer. It often involves taking steps out of your comfort zone. And it requires that you slow down instead of speeding up, something that most of us tend to resist because slowing down flies in the face of what we’ve been conditioned to do.
To avoid this discomfort, many executives prefer being busy to being strategic. It gives them the illusion of being productive and the burst of adrenaline that is a nice (yet ultimately unsatisfying and addictive) placebo for real progress.
But busyness isn’t going to help you hit the target necessary to advance your business. Because until you slow down long enough to assess your environment and allow your intuitive mind to partner with your rational mind, you may not even realize what your true target is, let alone how to get there.
Malcolm Gladwell echoed the wisdom of Albert Einstein his iconic book Blink: The Power of Thinking Without Thinking. He wrote, “The key to good decision making is not knowledge. It is understanding. We are swimming in the former. We are desperately lacking in the latter.”
Knowledge is the product of absorbing information. Understanding is the product of insight. And insight comes from the integration of information with experience, from slowing down long enough to practice reflection and discernment.
And that’s an important key to successfully navigating the changing landscape of “business as usual”.
We live in an age of information. You can find an abundance of resources – articles, books, dissertations, webinars, workshops, best practices, etc. on any given topic. This information tends to be descriptive of what worked in the past to address the challenges faced by people and organizations whose situations are rarely identical to our emerging challenges and opportunities.
Acting on information without discernment is like taking someone else’s prescription given for a diagnosis that you aren’t entirely certain matches your own.
And yet all too often we move full speed ahead with seeming solutions that don’t really address the true underlying problems (and often make the problem worse). Ask yourself how many times have you’ve overlooked, disregarded or suppressed inklings or rumblings that told you something is just not right.
It happens to the best of us, because we get so attached to our plans that we resist (consciously or unconsciously) anything that could potentially interfere or slow us down.
Sometimes the inklings come from within, accompanied by a sense of incongruence. It might feel as if you are wearing someone else’s clothes while trying to convince yourself that they fit just fine, even though they are way too tight. But in the name of efficiency (and because you think slowing down to address it is a luxury you can’t afford), you press on anyway.
Other times the rumbles come from others within the organization, people who aren’t so attached to the predetermined plan, who are a little closer to the real problems and issues and have a sense of what needs to be done to address them. And they are all too often shushed by others (usually a few levels above in the hierarchy) who measure performance based on how well predetermined plans are implemented and adhered to.
So how do you turn this short-sighted, self-defeating old way of thinking dynamic around?
Here are five practical tips to get you moving in a new, more progressive and productive direction:
- Carve out time regularly for yourself to reflect, integrate and think strategically. Block this time on your calendar and hold it sacred in the same way you would a meeting with your boss or your most important customer. It doesn’t have to be a large block of time. The important thing is to slow down long enough to consider how things are going and to determine whether your approach is aligned with your desired goal. Identify what, if any, tweaks to your plan are necessary, and write down your ideas.
- Put just as much weight on the questions as you do the answers. Ask, “What are the problems I am/we are trying to solve? Could they be symptoms of a larger issue that has not yet been addressed? What are we seeing? What are we not seeing? How can we get the information and knowledge necessary to truly understand the problem and what needs to be done to effectively address it?”
- Encourage dialogue. This is a big one. Give people who are closest to the challenges and issues that are being addressed an opportunity to communicate with those who have the bigger, more strategic picture. Take steps to integrate top down and bottom up approaches by creating a forum for discussing emerging patterns, trends, problems and opportunities and dialoguing about what the best approaches and solutions may be.
- Welcome and embrace dissent. This may not be comfortable at first, but the more you can encourage people who have concerns with the current course of action to speak up, and give them opportunities to constructively express those concerns, the more likely you’ll gain the support and momentum you need to move forward. When you value people’s perspectives and contributions by listening with an open mind and a willingness to act, you’ll also have access to information that will dramatically increase your chances of success.
- Use discernment. When looking to best practices or considering recommendations from experts, determine whether they are truly a good fit (and to what degree they should be tweaked or tailored to meet the specific needs of the organization) before they are implemented.
The tendency to act operationally instead of strategically and overlook, disregard or suppress the very insight that will lead you to the best solutions and innovations, is only one of many common practices that are being challenged and improved on within the emerging real leader revolution. The focus of these new conversations and perspectives is helping both executives and the organizations they are a part of to unleash unprecedented performance, make a bigger impact and enjoy a greater sense of meaning and fulfillment in their work and their lives.
This translates into increased profitability, greater market share and stronger relationships with customers who become their biggest advocates.
If you are interested in learning more about how to liberate yourself and your organization from unproductive, self-defeating and potentially damaging ways of doing business as usual, visit www.RealLeaderRevolution.com and download your free copy of The Real Leader Revolution Manifesto.
“Chaos often breeds life, when order breeds habit.”
~ Henry B. Adams
Like many of us, I grew up thinking that things happened in a linear way.
First this, then that. One building block upon another in a definite order. Cause and effect. But over the years, I’ve noticed that life isn’t always like that.
Often it seems life is a series of random events that don’t seem to make much sense.
But when you have a larger vision and experience that vision as though it has already happened, you can begin to see this apparent chaos in a whole different way. Often what we experience is a chain of seemingly disjointed events that are in reality very connected.
Think of watching a movie of a glass shattering, only in reverse motion.
Pieces fly together from all directions in a disjointed fashion and assemble into a perfect whole. Each piece is absolutely necessary, though, in and of itself, incomplete and inconceivably connected to a larger picture.
We will experience ups and downs and travel roads that deviate from what we anticipated.
Nevertheless, these seemingly divergent paths may in fact be prerequisite to experiencing the totality of our vision. At times the healing process entails pain, discomfort or other symptoms. While we may point to these as signs of illness, we could alternatively consider them evidence of our recovery.
Seasons will change, and so will we.
A phase of growth and expansion is often preceded by a period where things unexpectedly fall away. We can look at the void as a loss, or recognize it as the space necessary for new creations to take root and flourish.
We may not initially realize the significance or relevance of our chaotic experiences.
But in hindsight we often realize the importance of enduring specific challenges, setbacks, delays, or what felt like irrelevant nuisances. These obstacles give us a greater perspective on who we are, deeper appreciation for where we have been and where we are going, and compassion for others who have experiences similar to our own.
As we rise up to these little challenges, we find strength we didn’t know we had and realize we are far greater than we thought we were. And as leaders, we can help others appreciate and leverage their own chaos as well.
Appreciating the perfect order unfolding in our lives more of an art than a science.
Most of us never really take the time to recognize it. If you are interested in leveraging the seeming chaos in your own life and life’s work, I encourage you to consider enrolling for the fall session of The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, kicking off the week of September 23rd.
The program is filling up – and it is a great group of people so far! Enrollment is limited – click the link to save your seat.
What are you longing to create for yourself?
And what do you need to let go of to allow it to fully take root?
We are a goal driven society that is conditioned to seek more.
Our egos desire more money, more fame and prestige, and more stuff. A deeper part of ourselves longs for more peace, more meaning, and more purpose in our lives. We want to move beyond our previous realizations of what we’ve already accomplished to master newer, better ways of doing things—whether that be what we create in our lives or in our organizations—and as leaders what we can inspire others to do as well.
What if you started with less instead of more?
Though it is tempting to occupy ourselves with thoughts of how we can go about achieving all of this and what we need to do more of, perhaps what we really need to start with is what we need to do less of – what we need to let go of to create the space for something new to come in.
We are constantly evolving as human beings.
It is so easy to look to the past to define who we are through the things we’ve already done – goals we’ve achieved, titles we’ve acquired, and creations we have built. Our previous experiences coagulate to form an identity that is easy to confuse with our true nature.
The fact of the matter is, you are not your accomplishments, your creations, or the sum of the various roles you play in your life – manager, director, vice president, mother, father, friend, son, daughter, etc. You are much, much more than that. Your potential is limitless.
And yet, we limit ourselves by definitions of who we think we are – or should be.
They filter the experiences we allow ourselves to have and compel us to define the form that our deepest longings should take. To be happy, we reason – we must get that promotion, achieve this or that goal, hit that target. So we continue to go through the motions, doing the kinds of things we’ve always done – on a sort of autopilot.
Some of this may bring satisfaction, and some may lead to discontentment.
We need to attune ourselves to that which brings us the most of what we truly desire and open ourselves to the possibility that what we really want may need to come in a form that has previously been undefined for us. In short, we must allow ourselves to surrender what we think we know to open to the mystery that is unfolding in each of our lives.
Easier said than done, right?
How exactly do you go about letting go of the known when it is all you know?
We can take our cues from nature. Snakes and other reptiles shed their skin, trees drop their leaves, and caterpillars create cocoons in which their forms entirely dissolve before recreating themselves in the form of butterflies. Even a fish in a bowl cannot stay in water that contains its excrement – the waste must either be emptied and replaced with new water, or absorbed by something else that will remove it from the fish’s environment. Without engaging in these renewing processes, these creatures will die. And so it is with us. Many of us are already walking around encased in layers of old, dead stuff that needs to be released.
What are you holding onto in your life that has run its course?
- What are the old outmoded ways of doing things that no longer bring you energy?
- What are the things you’ve acquired that you no longer need?
- What beliefs are you holding onto that are no longer true for you?
Pay attention to the times that you feel constricted, anxious, or tired and in those moments ask what you can let go of. Don’t be afraid of the answer. Though it may frighten you because it introduces an element of the unknown, following these insights will always lead to freedom and liberation.
Your computer can only handle so much data, and the same is true of you.
If you do not delete old email and get rid of files that have been accumulating over the years, and if you continue to add new programs without deleting old ones, you will find that it becomes sluggish and unresponsive. Just as freeing up space allows your computer to process things more quickly, so too will clearing your own personal space (whether of things or thoughts) allow you to access new levels of clarity and creativity.
Space brings freedom.
You will breathe easier, be more present in every action and interaction you partake of, and bring more of who you really are to what you do. And you will open the space of possibility that will allow something to come in that may surprise and delight you. Rather than being something you slave away for, it will simply emerge and reveal itself to you.
And of course, any work you do on yourself will serve as a form of leadership for others who, like you, seek their own answers and could benefit from your example of unearthing what is possible and allowing it to take form in new and unexpected ways.
Taking the time to discern what is and isn’t working in your life and up level your game becomes easier and more fun when you have support.
If you are ready to do a deep dive to supercharge your leadership and your life, I encourage you to check out The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, an exclusive 13-week leadership development program designed to help high achieving (and often overextended) leaders minimize pressure and stress so they can access their best work — and enjoy their lives more both on and off the job.
Though the spring program has now closed, registration for the fall program will open soon. To get on the waiting list, email Support@DianeBolden.com.
Imagine that software you’ve relied on for years stops working for you.
You notice that it has been freezing up a lot. At first, it didn’t really bother you. But now these little glitches are happening so often that you’re having trouble getting things done.
When you look into the problem, you find you are not the only one that has been experiencing it. Much to your relief, a new version of the program is being rolled out that has fixed all the bugs. And happily, this updated program is now available for you to download.
The same thing happens to each of us.
We are cruising along doing what we’ve always done only to find it just isn’t working so well anymore. We aren’t getting the results we wanted. Or worse, what worked before is actually causing new problems. And despite our best efforts, these problems are throwing a big monkey wrench in things.
So how do you find a bug in your program?
First, you start by recognizing that you aren’t getting the results you want. And then you work backward. Finding the bug in your program requires that you detach from your actions in such a way that you can observe and evaluate them.
One way to do this is to replay events in your mind to identify any causal factors.
You can do this in the car on the way home from work as you mentally review the day’s events and evaluate what went well and what didn’t. You can journal about it. Or you can talk with someone who is an objective third party, like a friend, family member, mentor or coach.
The bug in your program is almost always a knee jerk reaction.
Knee jerk reactions are the product of conditioning—what happens when a behavior becomes so automatic that you no longer need to think about it. And conditioning is good when it leads you to behave in a way that is constructive—like when you practice a new skill over and over again until you can do it without having to remind yourself of each step.
But conditioning that leads you to spring into action when what you really need to do is give a little more consideration to your response can get you into trouble.
There is a neurobiological component to conditioning.
Every time you practice something or respond to a stimulus in a certain way, you are creating neural networks in your brain. Neurons that fire together wire together. And the more they fire, the stronger and more automatic their connections (and your behaviors) get. Conversely, when a neural network is interrupted or not used for a certain period of time, these connections begin to weaken.
Once you have identified the bug, you can begin to eliminate it.
Simply being aware of a knee jerk reaction will begin to loosen its grip on you. This is not to say that someone could instantaneously eradicate a bug and immediately improve his or her results. It takes time. Awareness is half the battle.
Initially, errors are not caught until after the fact, but with increased awareness and attention, you can notice them sooner and sooner. The time it takes to realize blunders drops from hours to minutes, and, with continued diligence, you’re able to take steps to correct them in real time. Ultimately, you can get to the point where you can prevent yourself from engaging in this automatic reaction altogether.
As the bug is eliminated, the program can be upgraded.
Upgrading the program is a matter of replacing an old behavior with a new one. Unlike software upgrades, this one doesn’t isn’t a matter of a simple download. It requires attention, thought and persistence.
As mentioned previously, neural networks that correspond to old, undesirable patterns of behavior weaken when they are not engaged. And as they weaken, repeated practice allows new neural nets to be formed that support a more desirable behavior.
But doesn’t creating new neural networks require a huge amount of practice?
The interesting thing about the formation of these neural networks is that they do not have to happen in real time. Research has shown that mentally rehearsing a new pattern of behavior leads to the same growth in neural networks that physical practice does.
Really. If you replay the situation you wish you could have handled differently and “edit” your action to the desirable choice, you are literally rewiring your brain to act the correct way in the future.
Doing so will allow you to create and increasingly rely on new neural networks when in situations that necessitated different responses. Gradually, you are able to replace your tendency to demand compliance with a more thoughtful, respectful, and engaging approach to influencing others.
Let’s review the process of upgrading your internal programming:
- Step One: Find your bug. The first step is to recognize when you have a tendency to engage in behavior that keeps you from getting the results you desire. Most likely this will be a knee jerk reaction that propels you into action before you have a chance to think.
- Step Two: Disempower your bug. Becoming aware of behavior you fall into and the impact it has on your effectiveness ultimately weakens its hold on you because while it still may be automatic, it is no longer unconscious. Though falling into old patterns when you know better is frustrating, this awareness is a sign of tremendous progress.
- Step Three: Substitute a new program for the old one. As your old habits and the corresponding neural nets that lead you to engage in them begin to weaken, you can replace them with new behaviors. The more you practice these new behaviors (whether physically or mentally), the stronger the new neural networks and your new patterns will become. And the less you engage the old behaviors, the weaker and less prominent the old neural networks (and the corresponding behaviors) get.
If you find yourself engaging in behavior that is interfering with your effectiveness, the most important thing to remember is that you are not the program that is running it. You are the programmer. You have the ability to consciously choose the behaviors and the responses you have to any given stimulus.
Though interrupting and upgrading your internal programming takes time, the results will be well worth your effort. And the best part is that you don’t have to lodge a complaint with or rely on anyone but yourself in order to do it.
Now if only we could keep those darn devices from freezing up!
If you are interested in additional strategies for upgrading your internal programming so that you can access your very best performance, I encourage you to check out The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius an exclusive 13-week leadership development program kicking off the week of April 1st.
“Ryan, if you knew how this day was going to end, would you do it over again?” I asked him.
“Yeah.” He answered without missing a beat.
“Would you have any hesitation going snowboarding again after your wrist heals?” I inquired.
“Nah!” he replied. “Let’s come back for sure.”
This is an excerpt of a conversation I had with my son at age thirteen on the way to urgent care after his first attempt to snowboard. I was inspired by his lack of hesitation. And his courage. But most of all, with his mindset.
Mindset is the key to overcoming setbacks. Your mindset determines—to a large degree—whether you see the experience as a success or a failure. And the way you see the experience will have an enormous impact on whether or not you will try that experience again.
What’s the big deal if you don’t try an experience again?
Well, the problem isn’t so much the broken bone—in my son’s case—which will inevitably be accompanied by a certain amount of pain. The problem is letting the setback deprive you of a future that could bring you an immense amount of joy and satisfaction. And most people let seeming setbacks deprive them of joy and satisfaction more often than they realize.
It could be the proposals they poured their hearts into to that never really went anywhere. Or the promotions they were working toward for months that ended up going to someone else. Perhaps it was the first time they went out their comfort zones, only to feel as though they landed on their backside with nothing but broken bones to show for it.
Confusing Skill with Potential
You confuse skill with potential when you decide that you’ll never be good at something because you didn’t get it right the first time you tried it. Or the second time. Or the tenth time. Most people do not have a high degree of skill when they try something new. But doesn’t mean they don’t have an enormous amount of potential.
When you confuse skill with potential, you tell yourself a story that has you making an assessment of yourself based on a very limited amount of data. The story goes like this: “Boy, I was really bad at that. I’m just not cut out for it. I should leave it to other people who actually have talent.”
You allow it to keep you from trying something again. And trying something again is exactly what you need to do in order to gain the very skill you are having difficulty executing. So your story becomes a self-fulfilling prophecy. You miss out on the joy of ultimately mastering that skill. And so do all the people who would have benefited from what you could have accomplished if you did.
But that’ s not the only story that can get you into trouble.
Taking an Experience Personally
When you take an experience personally, you make it more about you than anything or anyone else. Your universe constricts and you become the center of it. You feel hurt and rejected, or angry and resentful. You replay events in your mind and question what you did to screw things up. You think, “if only I would have done this, or been more like that, things would have gone better.”
You become so fixated in feeling wronged or victimized that you render yourself powerless. In an effort to avoid being hurt again, you may hedge your bets, fly under the radar, try not to get your hopes up. And this act of withholding keeps you from doing the very thing that could allow you to succeed next time.
Often, setbacks have nothing to do with you as a person.
You lost a big client. Yet in retrospect, you realize the client was a huge pain in your rear end, sucking up time and energy that you could have dedicated to someone you really love to work with. And if you take it personally, you’ll keep your perfect client from seeing the very thing in you that could cinch the deal.
What If It Was Personal?
But what if it did have to do with you? What if you came on too strong? Or too meek? Or if there was something you could have done to get that promotion, keep that client, succeed with that proposal? Well, if you take it personally you may never have the courage, the confidence and the open mind it takes to solicit or receive the feedback you need and to act on it in a way that allows you to succeed next time.
There is a difference between taking things personally and learning what you could do differently next time. Taking things personally causes you to contract. And learning allows you to expand. Which will you choose?
My 13-year-old son reminded me of the importance of mindset in my own life.
Though it’s not likely that snowboarding will be in my future, there is a good chance that I will fall the next time I try something new. When I do, I will remember how his lack of regret and eagerness to try again kept him from an unproductive mindset.
And I will pick myself up, tend to my broken bones, and allow myself to enjoy the joy and satisfaction that comes from getting back on the slopes.
Aligning your mindset with your desired outcome is an essential and often overlooked practice – a major focus of The Real Leader’s Guide to Freedom & Flow Group Intensive. For more information, visit The Real Leader’s Guide to Freedom & Flow Group Intensive.
Implications for Real Leaders
The Real Leader Revolution is bringing to a head the need for businesses to better tap the power and potential that exists within the people who are the lifeblood of their organizations. This energy, when properly catalyzed and harnessed, will create the kind of value that earns loyal customers, increased market share and strong, sustainable profitability.
To find out more about how you can unleash this talent, energy and potential in your own organization (starting with yourself), sign up below to receive your copy of The Real Leader Revolution Manifesto as soon as it is released.
As an executive coach, I work with leaders in both large and small organizations – who are passionate about creating inspired workplaces.
They want to break the unspoken, unwritten rules of organizations that say…
- …that the version of yourself you bring to work is different than who you are at home.
- …that work is a place where you do what your boss says and don’t ask a lot of questions.
- …that you have to suck it up when what you are tasked to do doesn’t jive with who you are.
- …that you have to keep your head down and just make it through the day, the week, the month, the year and collect your paycheck regularly enough to feed your family and make ends meet.
These leaders inspire me.
They have come to a place where they know there has to be more to life than just going through the motions, getting through the day, doing what’s required, going home and turning on the TV until the next day comes. They want more for themselves and they want more for their people.
Some of them are in organizations with traditional structures and old paradigms.
Not intentionally designed to limit people, but born of cultures that despite the latest management trends and empowerment classes on possibility thinking and shared vision still reward command and control, lead to power plays and foster the idea that if you don’t watch your back you could get stabbed.
One of my clients was discouraged by his boss from getting too close to his subordinates.
He was told doing so could cause him to lose his “edge” with them. He was told he may not be viewed as a leader if his people know too much about him and see him as a real person with fears and dreams and idiosyncrasies and humor.
But he knows that kind of leadership won’t unlock the potential in his organization. He knows that won’t light people up. He knows that won’t foster trust. He knows that isn’t what makes people go the extra mile when they are already tired and beaten. And he’s sick of playing that game.
So he’s trying something new. He’s sharing more of himself. More of his vision. More of his hopes and concerns and experiences for better or worse. He is encouraging dialogue. He’s asking what people think and sticking around long enough to hear (and really listen to) what they have to say. He is helping them find ways to breathe life into their greatest ideas and visions. And he is learning to get out of the way and trade the illusion of control for embracing possibilities that lead people (including himself) to enter into and navigate through uncertainty.
Another client is getting ready to engage his leadership team in ways that they aren’t used to.
He wants to roll out a whole new paradigm of doing things. And he is quite aware that words like “increasing shareholder value,” “fostering excellence” and “exceeding customer expectations” – while good concepts, tend to make people’s eyes glaze over and dismiss what is being said as the latest corporate speak, rah rah, Dilbert like rant.
He realizes that he needs to get very clear about what he sees as possible for his organization and all the people in it. He needs to be able to distinguish what they are moving away from and moving toward and find out what they think is important and what it will take to get them there.
He wants to encourage dissention and constructive disagreement. He knows that if they don’t voice their concerns and questions and hesitations to him, they will do it with each other in a way that could invoke fear and resistance and squash the seeds of possibility as they begin to germinate and grow. He knows that a silent room doesn’t mean everyone agrees. He has the courage to delve underneath the surface to find out what’s really going on – even, and perhaps especially if it means they don’t agree with anything he is saying.
A third client heads up an organization already known as the very best at what they do.
They have customers lining up at the door. They have been recognized in their community as the go to for what they do. They are well respected in their industry. And yet, they are burned out. They are overwhelmed and just trying to make it through the day. Things fall through the cracks. Important details get overlooked.
And my client has run around fixing things as they break, preventing undesirable consequences and instituting practices that keep the organization profitable, efficient and effective. But his partners haven’t embraced them – in fact, in some cases they even harbor resentment. He knows he cannot create an inspired workplace singlehandedly. But he realizes his partners aren’t inspired – and that no amount of talking at them will get them there. So he is slowing down and beginning to have authentic conversations with each of them.
He wants to connect with them as people, to see what they believe in, what they are passionate about, what they want to create together, and what they think needs to be done to make it fly. He is opening himself up to their criticism, their doubts, their worries and also hoping to hear about their dreams. He doesn’t know if it is going to work. He isn’t sure how to begin these conversations, or whether people will really engage with him. But he is willing to do it anyway.
This is the essence of true leadership.
Some call it conscious leadership. It is the ability to authentically engage with people in the workplace in a way that promotes shared value, meaning and purpose and leads them to work together in service to something greater than themselves. It requires courage, patience, faith, trust, intuition, and self awareness.
And I salute them.
Creating an inspired workplace and exercising conscious leadership is something that doesn’t happen overnight. If you are interested learning about approaches and strategies for building an engaged, enthusiastic work culture that leads to high performance without burning people out in the process (starting with yourself), check out The Real Leader’s Guide to Freedom & Flow Group Intensive. Registration for the fall program is now open. Enroll by 9/1 to take advantage of the early bird discount!
“The spirit, the will to win, and the will to excel are the things that endure. These qualities are so much more important than the events that occur.” ~ Vince Lombardi
Winston Churchill once said, “Success is not final and failure is not fatal – it is the courage to continue that counts.” Thomas Edison offered, “Many of life’s failures are people who did not realize how close they were to success when they gave up.”
Their words lead me to contemplate the very meaning of the words “success” and “failure.” Perhaps they are nothing more than labels we use for experiences that could very well be vital stepping stones. Both words are loaded with judgment that compels us to move closer to one and further from the other. But what if they are simply two sides of the same coin?
Consider the following events in each of these people’s lives:
- It’s been said that Abraham Lincoln failed in business twice, had a nervous breakdown, and was defeated in eight elections.
- Walt Disney was fired by a newspaper editor who thought he lacked creative ideas.
- When he was young, Thomas Edison was told by his teacher that he was too stupid to learn anything.
- Soichiro Honda, the founder of Honda, was turned down by Toyota for an engineering job.
- Before becoming a successful actor, John Wayne was rejected by the US Naval Academy.
- Lucille Ball was dismissed from drama school with a note that read “Wasting her time… she’s too shy to put her best foot forward.”
- Steven Spielberg unsuccessfully applied to film school three separate times.
- Michael Jordan was cut from his high school basketball team.
- Baseball legend Babe Ruth struck out 1,330 times.
- The first novel of best-selling novelist John Grisham was rejected by 16 agents and 12 publishing houses.
- Before going on to sell millions of copies in 27 languages, Robert M. Pirsig’s book Zen and the Art of Motorcycle Maintenance was rejected by 121 publishers.
- Deca recording company turned down the Beatles, with the reason “We don’t like their sound, and guitar music is on its way out.”
This list could continue for pages. What these people have in common is that they didn’t let labels like “success” and “failure” define them. They didn’t allow the events in their lives (or their thoughts and judgments about them) to get in the way of their dreams or what they knew they were capable of. And their courage, perseverance and determination benefitted not only themselves, but countless others – many of whom came generations later.
Another of my favorite quotes is from a woman named Susan Taylor who said, “Seeds of faith are always within us; sometimes it takes a crisis to nourish and encourage their growth.” Using this same wisdom, perhaps what some call “failure” is actually a catalyst – or even a prerequisite – for what others call “success.”
What’s happening in your life right now? What if it is the very experience you need to get where you most want to go?
If you are interested in more tips for transforming your setbacks to springboards, I encourage you to check out The Real Leader’s Guide to Freedom & Flow Group Intensive, an exclusive twelve-week group mastermind/coaching program/online training course kicking off the week of March 20. The program is a blend of online leadership development, small group mastermind, and one-on-one coaching, and is limited to eight people. Sign up today!
“The key thing to remember is not that we need to be fast but that we are running a race that has no finish line. So the fuel that drives us needs to be made of something substantial — something for the heart that the head can also follow.”
~ Vincent Kralyevich, American film producer, director, author, art director and composer
Have you ever had an idea that made the hair on your arms stand up?
Maybe it’s a dream that beckons to you – one that holds promise for your future and that of others as well. When you think of the possibilities, you may find yourself feeling light, energized, and connected to something greater than yourself.
This is what inspiration feel like.
It is buoyant and powerful. Simple, yet strong. And it is contagious. Inspired action tends to touch others in a way that activates something inside of them as well. It connects them not only to you, but also to themselves. I like to think of inspiration as a pull – like a magnet that draws us toward something and gives us the power to bridge the gap – even if we aren’t sure exactly how to do it. Inspiration is something we receive and it comes to us when we are receptive to it. It requires trust, faith and patience.
Sometimes inspiration gets blocked.
What gets in the way of inspiration is our doubts, fears and faulty assumptions about what we can or cannot do, or what is even possible. These doubts are like layers of stuff that dilute the magnetic force of inspiration. Inspiration still beckons to us, but something stands in our way. This is where motivation comes in. It is something we summon up inside ourselves to get us to overcome the obstacles that are in front of us. And as leaders (regardless of your vocation, title, or role), it is something we often try to summon up in others to get them to do the same.
Motivation often takes the form of the carrot or the stick.
What gets us off the dime when we are balled up in our own fear is the willingness and the will to take action. Where inspiration is the pull, motivation is the push. The word motive is derived from motivation. Our motives can be in service to a higher good, or they can be in service to ourselves alone.
When motivation is aligned with inspiration, miracles can happen.
But when it is not, we will find ourselves feeling out of sync. Inspiration (a higher calling) without motivation (the will to act on it) leaves us feeling stagnant, stuck, and/or unfulfilled. When we refuse to answer our calls to greatness and play small instead, it is often because we have let our fear and doubt get the better of us. Though we may be very busy, we will likely feel as though we are not accomplishing anything of great significance.
Motivation serves us best when it works through obstacles in our own thinking that get in the way of acting on our inspiration.
Motivation without inspiration feels a lot like driving a car without power steering. Or it can be like trying to run through mud. It requires a lot of effort and strength and leaves us feeling exhausted. When motivation serves a higher purpose (that provided by inspiration), the load is lightened and the way becomes clear. But when the object of our desire is one that derives solely from our ego’s need for things like power, prestige, control, approval, or wealth, the push of motivation is not aligned with the pull of inspiration and we stray off course. That’s when things get difficult – we may feel as though we are exerting a lot of effort but not really getting anywhere.
Sometimes motivation and inspiration begin in alignment and then gradually become disconnected.
We start out feeling in sync, making great progress and experiencing a state of flow, and then hit a bump in the road. The bump may be a fear or some other kind of assumption that we need to examine and disempower before we can move on. Or, it may be that we simply need to wait awhile.
The cool thing about inspiration is that it comes from a higher source.
One that sees a bigger picture than we do. Sometimes there will be delays that we do not understand. Our egos can become impatient and steal the show – trying to push through these barriers with sheer force and exhausting us and everyone around us in the process. And once our egos are in charge, things have a way of deteriorating. Our motivation (or motive) mutates from being in service to a greater good to being in service to ourselves – or some ego need.
What do you do when things stall out?
It can be tough to discern what kind of action (or inaction) is required when we encounter an impasse. But if we get quiet, we can tap our source of inner wisdom to find the answers we need. When we purify our motives (motivation) so that they are in service to a higher calling (inspiration) we get back on the path that leads to greatest fulfillment for ourselves and everyone around us. And using motivation to remove the blocks that stand in our way will ensure that we actually make progress on that path and bring our greatness into the world in a way that inspires others to do the same.
My life’s work has largely been around unleashing inspiration in my own work and helping others to do the same.
And I’m so excited about a new program I’m about to launch where I will partner with a very small group (limited to eight people) in a highly transformational process. If you are interested in delving deeper into how you can infuse your life and leadership with inspiration and experience a greater sense of meaning, higher level of performance, and lasting fulfillment, I encourage you to check out The Real Leader’s Guide to Freedom and Flow Group Intensive, an exclusive twelve-week group mastermind/coaching program/online training course kicking off on March 20. Sign up before March 10 and receive a 15% early bird discount!
Has work become a bit of a grind?
You might tell yourself that work isn’t supposed to be fun – that’s why they call it work. But when you spend the majority of your waking hours just getting through the day or counting down to the weekend, you have a bigger problem than you might think.
Most of us don’t start our professions that way, but over the years disappointment, frustration and pressure can lead to disillusionment, disengagement, and burnout. Lack of passion and joy on the job will hit you hard in three major areas:
Let’s take a look at how work becoming a grind affects you personally.
You might think that as long as you can enjoy yourself after five (or six, or seven) and on the weekends, you will be just fine. But when you spend the better part of your day on a kind of autopilot, feeling like you’d rather be somewhere else, it’s hard to keep that negativity from spilling over to the rest of your life.
You may find yourself irritable, preoccupied, exhausted or just brain dead.
And whether you know it or not, that infringes on your ability to fully enjoy the things, experiences, and people in your personal life that you hold most precious.
You may even have a decent paycheck and enjoy a position of influence and status in your organization. But when the work you spend more of your waking hours doing is a continual grind, it’s easy to begin feeling as though life itself lacks meaning and fulfillment.
Perhaps you’ve made the decision (consciously or unconsciously) to put your personal happiness on the backburner in the name of your professional success and upward mobility.
Well, unfortunately lack of passion and joy on the job has a negative impact on your professional effectiveness as well. Let’s take a closer look at that.
You can try all you want, but when you are exhausted and overwhelmed you will work very long days spinning your wheels without getting a whole lot done. You may think you just don’t have enough time to finish everything on your plate. And while it is true that time is finite, your real problem is lack of energy.
Creativity and Problem Solving
Lack of energy makes everything take far longer than it should. It blocks you from accessing your creativity, leads you to unnecessarily complicate things, and pushes the solutions to your problems just out of reach. All of this will contribute to a feeling of being unable to get important things done, which will cause you to work longer hours and become even more exhausted.
If your job requires you to have even the slightest degree of influence over others, consider this: getting someone excited about doing something is largely a matter of sharing your enthusiasm. But enthusiasm isn’t something that is easily feigned. And when you try to fake it, you will come across as being disingenuous, which will keep others from trusting you.
It’s exceedingly difficult to get anyone — whether they are your coworkers, your direct reports, or your customers — to become excited about something you can’t muster up the passion for yourself. And while we’re on the subject of coworkers, direct reports, and customers, let’s talk about the impact lack of passion and joy on the job has organizationally.
If you are a leader of others — whether you know it or not — you are setting the tone for the entire organization.
If you are not feeling emotionally committed, passionate, enthusiastic and connected to your work and the people you partner with to do it, chances are the people you lead will not be feeling it either.
Research indicates that as much as 70% of U.S. workers are not engaged. That translates into people who are physically present on the job, but not emotionally or mentally all there. When people are disengaged they go through the motions, doing as little as possible to fly under the radar.
The Cost of Complacency
This complacency causes all kinds of problems, including low quality products and services, plummeting productivity, low creativity and innovation, strained customer relationships, intra and interdepartmental conflict, absenteeism, high turnover, and ultimately low profitability. It does little to attract key talent, and certainly does not contribute to having a competitive advantage in the marketplace.
What does that have to do with you?
Engaged employees are people who feel part of something bigger than themselves — an organization with a shared purpose that has meaning to them. And they want to work for a boss who is turned on and tuned in to the organization and them as people.
If you have no passion or joy for your own work, you will be hard pressed to inspire it in others. In fact, you could end up unwittingly sucking the joy from those who already are engaged, and/or driving them to look for work elsewhere.
Losing your passion and joy at work has significant implications for you on three different levels:
(1) Personally. You just can’t turn it on and off like a light switch. If you are feeling a lack of passion and joy at work, chances are good it will translate into your personal life, like a dark cloud that follows you around despite your insistence that you can shoe it away. You deserve more out of life than that.
(2) Professionally. The overwhelm, frustration, and exhaustion you feel is likely keeping you from performing at your best. While you may be working very long hours, your problem is not lack of time but rather lack of energy. Lack of energy is accompanied by lack of creativity, problem solving and influence. Energy comes with passion and joy. And when passion and joy are lacking, your performance will be lacking too.
(3) Organizationally. Just as passion and joy can be contagious, so too is the lack of it. A leader’s lack of passion and joy gets translated into disengagement, both for the leader, and the followers. Disengagement negatively impacts productivity, innovation, customer satisfaction, employee recruitment and retention — and ultimately profitability.
So if you feel like work has become a grind — but not a problem you have the luxury to address right now, think again. It may well be that you can’t afford not to. Rejuvenating your passion and joy on the job is easier than you think. And it doesn’t necessarily mean that you have to find another job.
Consider making reigniting your passion at work a priority.
And if you are interested in receiving some support and guidance, I encourage you to check out The Real Leader’s Guide to Freedom and Flow Group Intensive, an exclusive twelve-week small group mastermind/coaching program/online training course kicking off on March 20. Sign up before March 10 and receive a 15% early bird discount!
“What great thing would you attempt if you knew you could not fail?”
~ Robert H. Schuller
I love the above quote because it inspires me to think big.
I often make lists of all the things that I’ve dreamt of creating or being a part of. I encourage my clients to do it too. But when I begin to contemplate actually doing the things on those lists, the concept of failure often creeps in and makes its presence known with a long, dark shadow.
It’s easy to shoot for the moon until the prospect of crashing to the ground enters the picture.
We can dream and scheme all we want, but making our dreams real requires us to act. And doing so brings us nose to nose with what is likely our most formidable opponent: fear of failure.
Failure means different things to different people.
But I think the most fear-provoking thing about the idea of failure that it leads to pain—pain of rejection, embarrassment, loss, financial ruin—not to mention its actual physical variations. The interesting thing about pain is that—thankfully—it is usually finite. It comes and it goes. And though we may not always have any control over whether we experience it, we do seem to have some say in how long it lasts and how uncomfortable it gets.
When I used get immunizations as a kid, I remember getting all worked up…
…before the needle even came close to my skin. And I’ve watched my kids do the same thing—even screaming or howling before contact was actually made. But seconds later, the injections are done before the kids even realize it. They left the exam table and went onto other things without delay—except maybe when one of them needed a little more sympathy and dwelled on the puncture or the blood on the bandage—prolonging the unpleasant experience and making it into something far more painful than it really needed to be.
I think we do the same thing when we anticipate the pain of what we consider to be “failure”.
Our minds have a way of making it far more ominous than it ever is in reality. And if we happen to find ourselves experiencing it, we can also fall into the trap of unwittingly making it more uncomfortable than it needs to be. But we can also use resilience and determination to bounce back and focus on something that will help us move forward in spite of an otherwise unpleasant experience.
I prefer a slight variation of that opening quote that goes like this:
“What great thing would you attempt if you knew there was no such thing as failure?”
Because it really comes down to what your experience—regardless of the way it turns out—has given you, rather than cost you. People who have accomplished extraordinary things in their lives are the first to tell you that they have had more than their share of what many refer to as “failure”. And many will tell you those experiences were, in fact, prerequisites for their success. What differentiates them from those who allowed “failure” to defeat them is that they got back up, figured out what they could learn, and moved forward, equipped with a new awareness, a new understanding, and renewed commitment to their greatest dreams and visions.
I think we all need a shot from time to time.
A shot of humility, compassion, and humor. A shot that will only serve to make us stronger, more determined, and far more resilient than we were before.
What great thing can YOU achieve today, knowing that you simply cannot fail?
Are you interested in more strategies for overcoming the fallacy of failure and strengthening your courage, resiliency, and momentum toward achieving your visions and aspirations? Stay tuned for more information on my upcoming online course and group intensive, The Real Leader’s Guide to Freedom and Flow, or click here to get on the waiting list and get first priority (with no obligation) at the limited spots that will soon be available.