Unexpected lessons from my cable guy

 

It was one of those days where I had way more to do than time to do it. And my internet was out. The cable guy showed up early and I was happy to see him, though I knew from previous experience this likely wouldn’t be a quick process.

David had a twinkle in his eye and a familiar way about him. Though I hadn’t ever met him, you would never have known that from the way he interacted. He made casual banter while going about his work disconnecting cords and dismantling equipment, the way someone who could do it in his sleep would.

He mused philosophical, reflecting on what a waste of energy getting worked up in traffic is and letting something that bothers you fester and occupy the space of your day. Then he went on to demonstrate in his own unique way what coming back to seize the simplicity of the moment looks like as he continued to troubleshoot the equipment.

Though my cluttered mind reminded me of all the things I could (should?) be doing while he took care of the job he was there to do, something led me to mentally set it all aside and join him in his reverie.

David told me stories of conversations he’d had with other customers who had apparently done the same – people who were getting all spun up had found ways to release their angst and see things differently after simply engaging with him. He relayed stories of being in the service and having the same kind of interactions with his comrades and superiors.

And he shared a conversation he’d recently had with his daughter, who was frustrated about the unusual quantity of rain we’d been getting over the last several days.

He paused to show me a picture on his phone of what appeared to be a placid lake softly reflecting the moon and stars and colored lights that hovered around it the way an impressionist’s painting would portray. It was a comforting scene of peace and tranquility.

“My daughter loves this,” he said. And I loved it too.

When his daughter had finished lamenting the inconvenience of the rain, he reminded her of that picture – something he had sent her a day or two earlier. And he explained that it was a reservoir they both drove by all the time, a sight which was quite unremarkable when it was dry.

He pointed out that the picture she loved was full of the very rain that was bringing her down.

David’s face beamed as he put his phone back in his pocket and returned his attention to testing the new equipment he had just installed, his work in my space almost done.

Every once in a while, someone or something comes along to bring you back to a place of presence. It’s an experience that interrupts the automatic and unconscious patterns that keep us from seeing beyond the mundane, trap us in our heads, and have us running to do things we’ve completely disconnected from without even realizing it.

David did that for me on that day. And I often reflect on the experience as a reminder that the people we interact with, the things we do, the very routines we engage with every day have a level of depth and beauty that we all too easily miss. That is, unless we make the decision to open our eyes, our hearts, and our minds to see beyond appearances and be in the moment.

Thank you David Rogers, for reconnecting me with the power of presence and perspective – and changing the trajectory of a day that may have otherwise had me racing to the end in a haze that would keep me from remembering what I even did.

And also, thank you for fixing my internet.

A Simple Little Secret for Overcoming Inertia

Is there something you’ve wanted to do that you just can’t get yourself to act on?  You may dream and scheme, and even have a plan for moving forward.  But for whatever reason, you just haven’t been able to execute it.  Overcoming inertia is a common challenge, and it can keep you from your best work.  But it doesn’t have to.

You’re probably familiar with the law of inertia.  According to Merriam Webster, inertia is “…the inherent property of a body that makes it oppose a force that would cause a change in its motion. A body at rest and a body in motion both oppose forces that might cause acceleration.”

So, anytime you aspire to do something different, whether changing a habit or behavior, beginning a new endeavor, or creating anything – overcoming inertia is going to be a necessary and unavoidable part of the process.

It’s a powerful force.  Because it’ll lead you to believe that whatever you are about to do is going to be hard. And you may end up telling yourself stories that’ll keep you stuck.  You might convince yourself that whatever you are about to do is too complicated. Or that it’ll require too much work. Or that you don’t have the talent, energy, or wherewithal to endure it.

But what if the secret to overcoming inertia is to actually use the principle of inertia itself?

What if all you had to do to launch your new endeavor, habit, behavior, creation – or whatever you aspire to do – is just take some small action?

What if you don’t need to have it all figured out? …all your ducks in a row? …a multi-phase plan that maps every requirement, every step, and every contingency?

What if all you need to do is just START something?

Open a word doc and start writing.  Pick up the phone and make a call.  Go for a walk. Just get into action – and create new momentum – that is in alignment with whatever you ultimately want to accomplish.

If inertia is a force that leads us to continue doing what we’ve done before, by definition even the tiniest change in trajectory will begin to create a new force in a different direction.

Perhaps in this way, the smallest actions can ultimately lead to the biggest accomplishments.

I experienced the power of this a while ago, on a cold February day in Phoenix, Arizona.  And on a whim, I filmed a little video to capture my epiphany…

FULL TRANSCRIPT

Hi, Diane Bolden, executive coach and author of “The Pinocchio Principle: Becoming a Real Leader.” And I just finished my morning ride. The thought hit me to shoot a video.

It’s cold here in Phoenix, which is crazy. I know. Wa, wa. But it was 35 degrees this morning, which is cold in Phoenix in February. And I did not want to get out of bed.  And I did not want to ride the exercise bike.  But I did it.

And I had an insight while I was riding that I wanted to share with you. What I realized is that it was hard to get on the bike because I was cold and I had to push through that resistance.

But now I’m warm. I’m actually kind of hot.

And I was thinking about how this is kind of like a metaphor for life… because whenever you start something new, you feel kind of cold.  And you don’t want to.  And there’s a lot of resistance.

[NOTE:  Starting something new requires overcoming inertia – the momentum of whatever you were doing before that may be keeping you from doing what you’d like to do next.  But… you can use the force of inertial to overcome inertia.]

And the more you give yourself to it – the more you allow yourself to kind of be in the game and push, (and I don’t mean push in a negative way, I just mean to get warm, to get your feet wet, to start something somewhere), what’s interesting is the environment doesn’t change…

It’s still very cold outside, and in here, but my body’s warmer and I have the ability to do things that I couldn’t do when I first woke up. And isn’t that just the same thing with life?

We start off and we’re cold. The environment doesn’t change, the circumstances don’t change. But if you allow yourself to get in the game and to get a little warm, and to move a little bit, you might find that you change.

And when you do, you’re capable of doing things you maybe didn’t think you could.

3 Steps for Escaping the Hamster Wheel

Do you find yourself running from one thing to the next with little time to think about what you’re doing and why?

If you said yes, you’re not alone.

Many high achieving professionals feel they have way more to do than time to do it. Their ambition, drive, and passion have served them well, but they know they’re capable of more. More opportunity, more impact, and dare I say – more freedom to enjoy their careers and their lives.

The daily grind keeps us tethered to the ground, thinking our best is just around the corner if only we can get through what’s in front of us – often an accumulation of projects and commitments that grows far faster than it shrinks. Occasionally, it becomes apparent that something’s got to give.

But who has time to slow down when there’s so much more to get done?

The fantasy many of us have bought into is that if we just work longer and harder, we will get there. And despite our longing to find balance and the sweet spot that will finally allow us to relax and be more effective, we often act in ways that bring greater levels of anxiety and toil.

As leaders, we also unwittingly create entire cultures of people who emulate our frenetic behavior in the name of getting ahead.

The hamster in the wheel doesn’t know he isn’t getting anywhere.

And before he can, he must realize that he is, in fact, in a wheel. Our wheels are much more sophisticated and deceiving than those of the hamster. Because initially, our wheels do get us somewhere. It’s just that over time, they lose traction and become stuck in comfortable ruts.

And we don’t realize when we’re stuck, because it doesn’t seem possible to be standing still when you’re running like hell.

How willing are you to recognize that perhaps there is a better way?

All change begins with awareness coupled with desire. To move beyond your madness, try the following:

• Pay attention when you’re feeling anxious, stressed, or tense. Recognize the thought or behavior pattern that may be causing this discomfort. This may be a prime area for a shift.
• Ask yourself some discerning questions such as, “What small, but powerful change could I make today that would allow me to be more effective?” Open your mind to different approaches, processes and greater discernment about what really must be done, when, and by whom.
• Notice what catches your attention in the coming days. The answers to your questions will reveal themselves to you, but you must hold the intention to receive them and be willing to listen.

Once you recognize the patterns and triggers that perpetuate your anxiety, stress, and pressure – and the impact they’re having in your life, they begin to lose their hold on you. As they fall away, you can escape the hamster wheel and take the kind of inspired action that’ll get you where you REALLY want to go.

Here’s to your success!

Are You at a Crossroads?

 

Are you at a crossroads in your life or your career?

Do you feel like something amazing is ready to bust through but not sure exactly what it is, or how it will take form?

Do you find that things you used to be good at are no longer satisfying or even interesting?

Have you been daydreaming or even just longing for something different but not sure where to start?

It might feel disconcerting and even overwhelming. Maybe you think you need to change jobs or even careers. Or perhaps you just feel you need a change of scene – different projects, new challenges, new opportunities. You might still be reeling from a recent significant change.

Is something new and different beckoning?…maybe a great idea brewing that you just haven’t had the time (or the courage) to explore? Perhaps you’ve put it on the back burner and tried to dismiss recurring daydreams to go back to the tried and true, but it the tried and true just doesn’t seem to work for you anymore.

In fact, it could become downright miserable. And though you continue to resist the feeling that there’s got to be more than this, you can’t help but wonder if it might be true.

If any of this resonates, you are on the verge of an exciting, energizing transformation. But it may or may not feel exciting and energizing. Right now, it could just be disconcerting and uncomfortable. And you may not know exactly what to do about it.

What if you were not alone?

Would it help to know that many people are feeling the same way? Some of them have just quit their jobs because they were miserable. Some have been laid off. Others are at the pinnacles of their careers, by all appearances wildly successful but dying on the inside.

Some are at the helms of corporations or large organizations, wanting to take things in new, exciting directions but not sure where to go or how to get there. Others are inside organizations, acutely aware of what’s possible and what’s not working, but hesitant to volunteer their thoughts and ideas or fearful that doing so is just too risky.

Still more are entrepreneurs, artists, musicians, writers, and other creative, innovative, and resourceful people that are playing (or wrestling) with the idea of entering unchartered territory.

The good news is you don’t have to go off the deep end. 

Though change is knocking at your door (and may already have come through it), you don’t necessarily have to tear everything down and start over again. You just need to learn to see things differently – your opportunities, your challenges, your very self.

And you must learn to tap the reserves and the brilliance that is within you.

 

How to Unlock the Power of Gratitude

 

Gratitude allows us to interrupt, if only for a moment, what seems like a perpetual condition of restless yearning. From such an early age, we become conditioned to always look for more – to achieve more, to have more, to become more. With such an orientation, even the fruits of our labor are not fully embraced before we feel compelled to run off and do something else.

Gratitude is a state of being rather than doing.

It is a matter of what we focus on. All of our striving and yearning keeps us fixated on what we do not yet have, but desperately want. It leaves us in a state of lack, feeling as though we must compensate for something. Gratitude reverses that and allows us to soak up and truly experience the fullness of what is already ours. In gratitude, we can fully appreciate the richness of life around us – no matter what it looks like. From that state, we can more fully connect with those we love and appreciate and truly enjoy each moment as it unfolds.

Soon the day we call Thanksgiving will be upon us.

It brings with it the opportunity to celebrate – if only for a day – the richness and bounty that is ours. But this state of appreciation and celebration does not need to stop after the day is done.

For all that we want, there is much that we already have.

When you shift your mind into a state of gratitude, you are likely to act in ways that bring more to be thankful for. As you love and appreciate the important people in your life, you become more lovable. As you give your time and attention to others, you realize there is a place within you from which you have much more to give. Even with the things you really want in life, you can begin to realize the small (and big ways) in which those things are already here – and be fully present to the way they are already unfolding, trusting in life’s beautiful mystery.

No matter who you are or what your life is like, you have something to be grateful for.

It has been said that whatever your place your attention, energy, and focus on will expand. Perhaps this is the true art and power of gratitude – our ability to be in a place of joy and abundance and magnify it in such a way that it truly enhances the quality of our own lives, and everyone around us as well.

Happy Thanksgiving!

Diane

P.S. If you find yourself in an environment that is difficult to appreciate or feel that what you really want is a change of some sort, gratitude might be a difficult place to start to begin crafting your desired future.  I work with high achieving executives every day through a curriculum-based coaching program and via one-on-one coaching to help them leverage their experiences to move closer to their ideal vision so they can make a bigger impact doing meaningful, inspiring work and enjoy their lives more – both on and off the job. Message me if you’d like more information.

Why Your Setbacks May Actually Be Springboards – and How to Leverage them as a Leader

 

Have you ever had one of those days/weeks/months where it felt like one darn thing after another?

It has been said that there is nothing more powerful than an idea whose time has come.

But these ideas enter into us long before they are ready to be brought into the world. They prepare us, transform us, and lead us through a myriad of experiences that allow us to develop what we need in order to manifest them.

These experiences are not always pleasant.

We suffer disappointments, setbacks, frustrations. During times like these it is easy to feel as though life would be just fine as soon as these turbulences subside. But what if these little disturbances are the very things we need in order to breathe life into these visions that lie within us?

How many of the world’s greatest healers once experienced some kind of malady that they needed to overcome on their own before they had what it took to help others through the same challenge? How many people transcended their suffering by finding meaning in it and then went on to help others do the same? How many leaders rose to great heights charged with a mission of improving an organization or a community after having experienced something that needed to be changed?

What does this suggest for you?

If your journey as a leader will require you to exercise courage, you may find yourself in several situations that scare the hell out of you. If it requires you to show compassion, you may find yourself in situations where you must learn to transform your anger into something more constructive.

You will continue to draw to yourself the experiences you need to develop what is required to bring your vision into the world. The blessing and the curse in all of this is that those experiences will continue to present themselves until you finally learn the things you need to learn.

We learn best through action.

Early in my career as an instructor and developer of courses and workshops, I realized that an effective learning experience required a balance of lecture and discussion with some kind of experiential activity that would allow participants to translate into action what they just learned in theory. Life has a beautiful way of doing this for us.

The funny thing is that in the classroom no one ever much seemed to enjoy breaking into pairs and triads and having to practice something they were not very good at yet, and the same thing seems to be true when those experiences present themselves in our daily lives.

But life doesn’t give up on us.

If it doesn’t go so well with one person or situation, we get another to practice on. And it doesn’t even matter so much how well we do with these challenges, as long as we show up and do what’s in front of us. We will continue to be given opportunities to choose different responses, learn from them and adapt our behavior once again.

Think about anything you ever had to learn.

You began at the beginning. You started with the easy stuff. Then when you became stronger and more capable, you went onto a more advanced level, where the challenges were tougher and you had to apply greater skill, muscle and intellect. You emerged from each of these lessons with something you didn’t have before. And you couldn’t have acquired it through any other route than your own experience.

Low and behold – there is order in chaos.

As I began coaching executives several years ago, the emphasis in my work shifted from trying to impart a lesson to helping people learn from their own experiences and see the perfect order in which things are unfolding in their personal and professional lives to help them get where they truly want to go.

The pertinent thing was no longer to give people answers, but rather to help them find their own and to recognize they already possess everything they need to get them through whatever challenge is before them. And this is something each of us can do as leaders to help those around us on their own journeys as well.

What is life trying to teach you or prepare you for right now?  

And how can you seize these opportunities in front of you to bring out your very best so that you can help someone else do the same?

“The future enters into us in order to transform us, long before it happens.” – Rainer Maria Wilke

For more on how to embrace life’s toughest lessons and come out on top, consider enrolling in the fall session of The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, kicking off on Thursday 4/21.  This thirteen-week leadership development program helps high achieving leaders leverage their past experiences to create a brilliant future – for themselves and those they lead.  A few spots remain.  To inquire and/or register, schedule a brief call directly with me to determine if the program is the best fit for you.

 

The Art of Conscious Living and Why it is Essential to Leadership

Every once in awhile I treat myself to a massage.

It is especially enjoyable when my muscles are sore. I make a special effort to be as aware of every little sensation as I can – so that nothing escapes my perception. I want to completely immerse myself in the experience and enjoy every second of it.

And when I do this, I have often felt as though it might be possible to slow time down. While this is likely not possible, I do think being intensely present allows us to fill each second of our time with more awareness, more enjoyment and more of life’s sweetness than ever.

I contrast this to how I have felt at the end of a long day.

Faced with somewhat banal or unpleasant activities as being stuck in traffic, cleaning up after our pets, or getting a cavity filled, I’ve found that I can disengage altogether and occupy my mind with other things. And when I do, things seem to have a way of speeding up. The whole experience becomes distant and a bit blurred. I can drive all the way home and not be able to recall a single landmark I passed along the way.

Knowing I can slow down or speed up time for myself like this is interesting to me.

But what is even more intriguing – and somewhat unsettling – is the thought of how much of my life has been spent somewhere between these two extremes, on a kind of auto pilot. How many times when talking with a friend has my mind been somewhere else – reviewing my “to do” list, thinking of what I could cook for dinner, or even determining what I want to say next?

How many times when my kids came proudly marching into the house to show me their latest artwork did I half-heartedly glanced up from what I was doing and offer feigned enthusiasm? What I missed in those moments is something I can never get back.

I used to think it was vital to capture special times on film.

When my kids were young I was intent on capturing photos and video at the kids’ recitals, ball games, or during vacations and holiday dinners.  Then one day I realized I was so caught up in getting the perfect shots that I missed those precious moments altogether. And it’s never quite the same when you watch the replay.

So I started resisting the urge to reach for my camera.

Instead, I made it a point to simply immerse myself in whatever was going on. And I believe the quality of my memories has improved significantly – even if I don’t have a lot of photos or videos to show for it.

What if we lived more often with the presence of not wanting to miss a thing?

How much stronger would we connect with each other? How much more of our special moments together would we actually experience and enjoy? How much more trust could we inspire and cultivate? How much more joy could we create?

How many more problems would we solve with solutions that addressed those little things that previously escaped our awareness and came back to bite us? How much more of our very selves could we bring to everything we do and everyone we are with? And how much better the world would be because of it!

Perhaps as we become more aware of the degree to which we are really showing up, we can begin to gauge how much of our lives we are truly living.  And then we can consciously create – and enjoy – lives worth living for.

Conscious living is akin to engagement, a topic about which much has been written over the last several years. It is the lifeblood of not only enjoying our work and bringing our very best to it, but also to creating thriving organizational cultures that lead people to come alive, attract raving customers and allow people and organizations to stand out in the marketplace.

If you are interested in increasing your own level of engagement, presence and vitality (and learning how to help others do it too), consider joining me in the spring session of The Pinocchio Principle Unleashed: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius.  

This 13-week leadership development program is designed to help high achieving professionals bring out their very best performance in such a way that fills them up rather than depleting them – and allows them to make a bigger impact doing meaningful, inspiring work while leading others to do the same. 

The program will kick off in late April and go through early June. Registration has opened for those on the waiting list and will soon be available to a wider audience.  Enrollment is limited to 9 people.  To ensure the very best group dynamics, I now personally select participants after talking with them in a brief (20-30 minute) chemistry call to determine whether the program is the right fit.

If you are interested in joining the spring session, you can click here to schedule your chemistry call.

What is Your Personal and Professional Blueprint?

 

Have you ever driven by a construction site and wondered what was being built? 

You may have seen people working diligently, each focused on their own specific task.  Maybe there were steel girders, half constructed walls, and unidentifiable objects at various stages of completion.

Upon first glance, it likely appears chaotic and messy.

But amidst the sawdust and cement blocks, something pulls it all together.  Though we may not know exactly what the larger plan is, over time the construction starts to take shape and we begin to recognize a room here, and another there.  Soon we can start to surmise the purpose and function of each room.

As the walls are plastered and paint is applied, the appearance becomes neater.

And suddenly, it is completed in all its glory – a stunning compilation of raw materials, sweat, and focused action.

Perhaps we too build things in this way.  It is nice to know in advance exactly what we are building.  But at times things may feel chaotic, disconnected and random.  We have some experiences that uplift us and others that disappoint.  Often we are without an explanation of why certain events and experiences are taking place.

But maybe underneath it all, there is a larger plan at work.

One that will reveal itself over time.  As we undertake each new experience, another wall is constructed and a new room is being built.

What if we were willing to experience our lives with the same wonder and curiosity with which we look upon that building undergoing construction?  And what if we were able to engender that same enthusiasm and optimism in everyone around us?

Are you willing to entertain the thought that somewhere within you there is a perfect blueprint of everything your life and your leadership will bring about?

And can you delight in the mystery of its gradual unfolding?

 

“A rock pile ceases to be a rock pile the moment a single man contemplates it, bearing within him the image of a cathedral.” 

-Antoine de Saint-Exupery

 

Blueprint image by Pete  from Pixabay.

Construction image by Free-Photos from Pixabay

What Can Pinocchio Teach You About Navigating Change and Unleashing Your Genius?

 

As I’ve written in recent posts, change is coming at us right now both from the outside in and the inside out.

And change is naturally somewhat disconcerting.

But it can also be liberating and empowering – if you use it as a doorway to rediscover you who really are at your core – to unleash your GENIUS.

When you access your Genius, you’ll not only unlock your highest levels of performance and advance your career, you’ll also enjoy more freedom and fulfillment both on and off the job.

The Pinocchio Principle: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius, my 13 week signature program, is designed to help high achieving executives do just that.  The fall session is kicking off on Wednesday, September 30.

I believe it’s more timely now than ever.  I filmed a short (5 min) video to tell you why…

You can find all the details about the program here: The Pinocchio Principle: The Real Leader’s Guide to Accessing the Freedom & Flow of Your Authentic Genius. If you have questions or just want to chat about it, you can also schedule a call with me.

But don’t wait long!  The fall session will start on Wednesday, September 30 and I intentionally limit enrollment to a small, intimate size so that each person can have the highest level of support and personalized attention.

Here’s to your Genius!

“I shared before that your program was life changing, but I wanted you to know that is even more true now. I was going through some of my session notes and I had written down some of the characteristics when you are operating in your genius, which I wrote down – trust, faith and curiosity. In a time when it would be so easy to be in fear, judgement and anxiety, I have operated in my genius during this time more than ever before at any point in my life. I have you to thank for that and I am truly grateful. Thank you!”

Porsha M. Caddell, Sr. Manager, Customer Service Business Planning, Southern California Edison

 

 

 

Expanding Your Universe

I recall a day, years ago, when I went to go pick up my youngest son from his friend’s house.  As we were leaving, I mindlessly threw the car into reverse, took a quick glance behind me to make sure no one was walking there, and stepped on the gas.  While the car lurched backward, I was jabbering away to my son about all the things we needed to get done that day when suddenly the car came to an abrupt stop, accompanied by the sound of crunching metal.

What I failed to take in with my cursory glance was the fact that another car was parked directly across the street from the driveway that I was backing out of.  And since it didn’t register, I neglected to turn the wheel at the angle that would have allowed me to avoid the collision we had just experienced.  I felt a flame of frustration mixed with anger flare up inside of me.  “Why did this have to happen?  Why couldn’t I have just slowed down long enough to realize there was a car behind me? And why the he*! would anyone park directly behind someone else’s driveway?”

I breathed a heavy sigh as I realized that all the things I was eager to hurry up and get done would now have to wait.  We parked the car and walked up the path to the neighbor’s house to let them know what happened.  The car, it turned out, belonged to a sixteen year old boy who was studying at his friend’s house.  I asked him for his information, gave him mine, and assured him that I would pay for the damages his car incurred because of my negligence.  Being sixteen, he insisted on calling his parents, who insisted on getting the police involved.

Realizing that none of the things I wanted to accomplish would now get done that day, I resigned myself to sitting and waiting.  My son’s friend’s parents laughed as they recounted their own story of having done the same thing I just did a few weeks earlier, complete with the same frustration and the same question of why someone would choose to park in such a precarious place.  I was completely engulfed with pity, anger and self absorption.

As the time continued to pass, I gradually moved outside my little world and realized that though I may have believed I was inconvenienced by this whole series of events, my tribulations were minute compared to what this poor boy and his family now had to endure because of my thoughtless and frenzied pace, not to mention the police who surely had more important things to tend to.

The kid, it turns out, had only recently gotten his license, and only recently been allowed the privilege of driving his parents’ car.  He was worried that in some way his actions would compromise their trust in him.  His mother, who most certainly had other ideas of how she wanted to use her time that day, had to forfeit everything to drive over and wait for the police to come fill out a report.  And the parents of my son’s friend had to put up with me hanging around in their driveway for who knew how long until closure was obtained with the whole ordeal.

A wave of humility and embarrassment came over me as I realized how selfish I had been with my thoughts and my time.  And once I started seeing the situation through the eyes of others, my own frustration became replaced with a desire to make the situation more endurable for everyone involved.

That simple shift in my frame of reference made all the difference in the quality of the day I was having, and I think (or at least hope) it prevented the quality of everyone else’s day from further deteriorating due to my previous attitude and the actions that it was resulting in.  Our conversations transitioned from being strained to somewhat enjoyable, and the more I empathized with the other people involved in the unfortunate incident, the more they empathized with me.  Before long, everyone’s agenda shifted to making the best of things – which we actually ended up doing.

When life’s little disturbances throw a monkey wrench in things, we cannot help but feel frustration.  And of course we tend to see things from our own frame of reference most of the time.  But we need to be wary of getting so wrapped up in our own little worlds that we neglect to realize the impact situations (especially those we directly contributed to) have on others.

Allowing others to become the center of our frame of reference allows us to see things we previously missed, and connect with them in ways that enrich everyone.  Our universes expand, and the gifts that comes out of situations like that are often greater than anyone could ever anticipate.  I am convinced that every situation, no matter how annoying it may seem at the time, brings with it a gift.  The question is – will we be able to get to the place where we can see it, and to what degree will we allow it to work its magic?

As a result of that little experience, I try (though I don’t always succeed) to dedicate myself to the habit of really looking around me to take in a bigger picture – not just when I’m driving, but everywhere I go and with everything I do.  I have learned that when I make myself the center of my own universe, I tend to overlook important details and even more important, people.  And at any point I can turn that all around – even when things don’t go the way I would have liked.   Sometimes I don’t remember that until after the fact, but thankfully life is rich with opportunities for practice.

In any conflict – whether self imposed or unexpectedly encountered, we have the choice of what frame of reference we can view things from.  And that decision will make all the difference in the world.

 

Implications for Real Leaders

The Real Leader Revolution is bringing to a head the need for businesses to better tap the power and potential that exists within the people who are the lifeblood of their organizations. This energy, when properly catalyzed and harnessed, will create the kind of value that earns loyal customers, increased market share and strong, sustainable profitability.

To find out more about how you can unleash this talent, energy and potential in your own organization (starting with yourself), sign up below to receive your copy of The Real Leader Revolution Manifesto as soon as it is released.

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